Information

[emmapaige]

I've never had a problem with doing this until last Friday. No matter what I do, they just won't load. It's kind of hard to participate in the challenges if I can't upload a photo of my layout. I think what is happening is they are loading as an iSO which you can't share but I'm not sure of that either. 

Do I need more storage?
Do I need to delete more photos (which I've done)?
Do I need a new laptop?
Do I need a new iPhone which isn't that old?
Or do I need to give up participating and hosting in challenges?
Do I need to give up scrapbooking altogether? 

Any help or suggestions would be GREATLY appreciated. 

[Karyn_Sue]

1 question first.
how are you transferring the photos from phone to computer?

I have 2 potential work around s based on your answer to this question.

[emmapaige]

1 question first.
how are you transferring the photos from phone to computer?

I have 2 potential work around s based on your answer to this question.

I'm doing like I always have. I take the photo on my phone using the "Lens" app which allows me to crop to a square. Once it's saved on my phone , I plug my phone into my laptop and go to my photos file and click on upload from iPhone. It starts going through all my photos until last Friday and then it can't find any more photos.  

[aheatfan]

Chris, we are in the same boat. This started happening to me about two weeks ago. The photo transfer comes up on my phone but then when i press it nothing happens.  It is very frustrating. 

My work around is to upload it from my phone to Dropbox, then download that on my computer. If someone knows how to go back to the old way, I sure would like to know too. 

Hope you can get it figured out. I have an Android so I am no help. 

[emmapaige]

Chris, we are in the same boat. This started happening to me about two weeks ago. The photo transfer comes up on my phone but then when i press it nothing happens.  It is very frustrating. 

My work around is to upload it from my phone to Dropbox, then download that on my computer. If someone knows how to go back to the old way, I sure would like to know too. 

Hope you can get it figured out. I have an Android so I am no help. 

I’ll give this a try tomorrow but right now it’s time for FOOTBALL!

[joannie]

I don't use the laptop to upload pics anymore to ACOT.  I take photos with my phone & edit them.  Then on my phone, I pull up ACOT and upload pics to the gallery. Hope you can solve your mystery Chris. 

[CelesteB]

I've never tried uploading them like that. I take the pic with iphone camera, edit it to square and whatever else it might need. I then email photos to myself and download on laptop from email. Maybe an extra step but I didn't know any other way - except maybe download from icloud to computer?

[emmapaige]

I don't use the laptop to upload pics anymore to ACOT.  I take photos with my phone & edit them.  Then on my phone, I pull up ACOT and upload pics to the gallery. Hope you can solve your mystery Chris. 

That seemed to work, Joannie! 

[Breauxlabs]

I use my HP ap to “scan” the layout and then save to my Iphone. Either IPhone or HP had an update and for awhile I couldn’t find them. Now I have an extra step to save as a image (*jpg) as it now defaults to PDF for some reason.

[MTCanuk]

I do like Joanie and load my edited photos directly onto the ACOT gallery. Then I get on my computer and put it in whatever challenge I need to.

[Karyn_Sue]

I have a couple more work around if these suggestions don’t work.

[aheatfan]

Chris, we are in the same boat. This started happening to me about two weeks ago. The photo transfer comes up on my phone but then when i press it nothing happens.  It is very frustrating. 

My work around is to upload it from my phone to Dropbox, then download that on my computer. If someone knows how to go back to the old way, I sure would like to know too. 

Hope you can get it figured out. I have an Android so I am no help. 

I’ll give this a try tomorrow but right now it’s time for FOOTBALL!  

Your boys are doing great!!
 

[Nana01]

I don't use the laptop to upload pics anymore to ACOT.  I take photos with my phone & edit them.  Then on my phone, I pull up ACOT and upload pics to the gallery. Hope you can solve your mystery Chris. 

I do the same thing. 

[SandyK1967]

I have always had trouble doing that so don’t laugh but I send my ACOT pics from my phone to my email then go to my laptop and save the pics on my laptop in a file. 

[traveler]

I either upload to ACOT directly.
or I transfer the photos from my iphone to the laptop using airdrop (although your cable will do it the same). Then I load the photo into the photo editor and export it as a jpg or edit it in photoshop and save as a jpg.

[VickiR]

I either upload to ACOT directly.
or I transfer the photos from my iphone to the laptop using airdrop (although your cable will do it the same). Then I load the photo into the photo editor and export it as a jpg or edit it in photoshop and save as a jpg.

Ditto!  I do the same as you Louise.  I like to edit photos on my laptop.  The phone is too small for me!
 

[JAire]

I've never tried uploading them like that. I take the pic with iphone camera, edit it to square and whatever else it might need. I then email photos to myself and download on laptop from email. Maybe an extra step but I didn't know any other way - except maybe download from icloud to computer?

This is how I do it, also. 
It's often easier to email it from iPhone, but sometimes when I have lots I want to load to my laptop, I download from iCloud.

[emmapaige]

Finally getting around to responding to all your suggestions. I uploaded my recent layout from my phone directly to the ACOT gallery and then didn't have time to do anything else. I'm going to try to do some editing (linking manufacturers, items used, etc.).

I appreciate all your help. I knew this would be the best place to ask for assistance!