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Deanna13

A Cherry on Top

Re: NOOOOOOOO!!!!!!!!!
I pm'd and it was taken care of this morning. Didn't expect to hear anything 'til Tuesday.  LOVE ACOT! ImageImageImage
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kate W.

Sweet Cherry Pie

Re: NOOOOOOOO!!!!!!!!!
Deanna13 wrote:Add me to the OH NO LIST!!! I had a very large order and used 19,000 points.

I was so afraid to go ahead and order with the problems some of you are having, but I did it anyway! grrrr.......... Didn't add in my gift certificates! Image

Guess I'll try to contact them.


19000 points!!!!  Wowzers!!!  So yours added the points but not the GC's and mine wouldn't add the points. Seeing everyone else is having issues placing orders I'm convinced it's a website glitch. I tried calling again just in case but got the voicemail msg that they were closed.
 
2014 Totals 51 layouts
8 cards
 
User avatar

kate W.

Sweet Cherry Pie

Re: NOOOOOOOO!!!!!!!!!
Deanna13 wrote:I pm'd and it was taken care of this morning. Didn't expect to hear anything 'til Tuesday.  LOVE ACOT! ImageImageImage


YAY!!!  That's some customer service responding on a holiday!  Who did you pm & where do you find their pm contact info?
 
2014 Totals 51 layouts
8 cards
 
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