Does this mean I have to buy another pack from here? Has this ever happened to anyone else? 
Sweet Cherry Pie
I just opened up my thickers tangerine puffy stickers and the one sheet is missing! I have two sheets of a -t and no sheet with v's and u's and I need that, urgggg. Doesn't the stuff get checked before it's sent? Does this mean I have to buy another pack from here? Has this ever happened to anyone else?
Does this mean I have to buy another pack from here? Has this ever happened to anyone else? 
Bowl Full of Cherries
Bernadette, it's not a "quick" solve, but I'm sure if you e-mail them and let them know they'll make up for it.
What Would Scooby Do?
Maggi
Maggi
Cherry Addict
oh no! never had that happen to me thank goodness! I did just buy that exact pack this weekend while at a crop though; now I have to go check and see if I have both sheets in there too 
Ann ~ Life is always better at the beach!
view my blog (new) https://ourhideawayparadise.blogspot.com/
view my blog (new) https://ourhideawayparadise.blogspot.com/
Cherry Jubilee
I would try calling them I have that same pack I will have to check them too.
Cherry Cropper
Oh no!
Nikki
When you see me with a smile on my face, then you'll know I'm a mental case. ~ Alice Cooper
When you see me with a smile on my face, then you'll know I'm a mental case. ~ Alice Cooper
Wild Cherry
How frustrating! I bet you have to wait longer for your shipments too. I bet it will be replaced, but such a let down especially in the middle of a project.
Debbie
Cherry Addict
Be sure to get in touch with them. If they do not know that something is wrong they won't be able to fix it. And they sure do not want to lose customers.
Bibi
Cherry Blossom
I would definitely email them. I'm sure they'd send you a new pack.
~Stephanie
Digital Designers
Definitley get in touch with them, accidents happen 
Cherry Bing
That's really upsetting! I would definetly call them about it.
Semper Fi
Chocolate Covered Cherry
They do have pretty good customer service.
Cherry Cola
Call them. I'm sure they will rectify that.
Mary Love is all around you.
Cherry Bomb
I agree with the others- get in contact with them!
Featured Guest Coordinator
I've never had that happen before and I own waaaayyyy too many packages of Thickers. 
That does sound like a pain. I know some people write the company and have luck getting a replacement.
That does sound like a pain. I know some people write the company and have luck getting a replacement.~Beth
"Make it bigger, make it badder, make it awesome" -Duff Goldman
"They need a hero to tell them that sometimes the impossible can become possible, if you're AWESOME!" -Rhino
http://latteonthebrain.blogspot.com/
"Make it bigger, make it badder, make it awesome" -Duff Goldman
"They need a hero to tell them that sometimes the impossible can become possible, if you're AWESOME!" -Rhino
http://latteonthebrain.blogspot.com/
Bowl Full of Cherries
ooh - I hate it when that happens. I think if you just get in touch with the seller - they will make good on your purchase. Good luck!
Cherry Addict
welllll that IS a bummer!! But I agree with others, contact who you bought it from AND American Crafts, they should be able to send you another package!
SUS 
Cherry Cola
They were GREAT with me. I had some problems with the Thickers loosing the "sticky" and all falling off my layouts. I emailed them and they sent me replacements for ALL of the Thickers that I had plus a Pack of 200 sheets of paper! Just email them, I am sure they will help.
Sweet Cherry Pie
now that I have calmed down (thanks for letting me vent). I used another font for the V that i needed and used the n for the u. So its all good, but i sent them a mail anyway 
Cherry Blossom
Glad you did email them anyway. I'm sure that American Crafts wants to know about their boo-boos too! 
Warmest,
-L
Warmest,
-L
June Layout Challenge: 0/5 Paper Layouts, 2/2 Cards
Information
Moderators
