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Category: Retired Forums Forum: Member-to-Member Support [Read Only] Thread: Proxy Server Info |
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Thread Status: Active Total posts in this thread: 4
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi, I have a Win XP Pro SP2 machine with an ADSL 512 connection & McAfee Internet Security 6. This computer meets all the minuim specs required. I have downloaded the Grid software but am stuck on getting my proxy server address. As per FAQ's, when I go to Internet Options/Connections/LAN, I have it set up as Auto Detect Settings, so I have no Proxy server information. I have also read that their is a problem with McAfee 8, so i have tried the above with everything disabled, still no success. How do i find the required info?
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Well, if you start reading with Network Settings at http://www.worldcommunitygrid.org/join_now/network_settings.html and then go through Connecting to the Server at http://www.worldcommunitygrid.org/join_now/connecting_to_the_server.html ,
then the next thing might be to bring up Firewall and look at the Internet Applications List. The Troubleshooting – Agent Paused page at http://www.worldcommunitygrid.org/join_now/agent_paused.html lists the processes that might access the Internet. Make sure that they can. If your Firewall is configured to pass these applications and to allow outbound communication on ports 80 and 443, then check your event logs to see if the Firewall is reporting blocking something internal. If none of this helps, then please return to the Forum and tell us so we can figure this one out. Best Wishes!! Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi, thanks for that.
I have been able to run WCG but with the McAfee firewall/anti virus etc all switched off. So I have added WCG to my allowed programmes in the firewall (Full access)I have also tried fumbling with ports 80 443, with the firewall switched on, but still no connection. Can you please help! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Time to start narrowing things down.
You have McAfee version 6.0. Everything works when the firewall and virusscan are disabled, so the internal Windows SP2 firewall is not implicated. Does it work if firewall is Active but VirusScan is disabled? What does working / not working mean in your case? Lets get very loquacious on this point. For example, what message does the Agent give you when it is not working. What does the firewall log show if the Agent is attempting to work but failing? NOTE: I am very nervous myself about ever disabling a firewall. I assume from your description that you are connected directly to the cable but is there a black box to convert the signal? Does it have a builtin hardware firewall? This is for your own protection since you have proven that it cannot be a problem since disabling McAfee works. Curiously, Lawrence |
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