| Index | Recent Threads | Unanswered Threads | Who's Active | Guidelines | Search |
 |
World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: can't login with the grid agent |
| No member browsing this thread |
|
Thread Status: Active Total posts in this thread: 12
|
|
| Author |
|
|
zepoid2000
Cruncher Joined: Feb 17, 2006 Post Count: 3 Status: Offline |
Here's an interesting observation I thought I'd share:
I only get the "Unable to connect..." error when I enter my username and password correctly. If I enter that info incorrectly, I see a message that says "The username or password that you have provided does not match the one in our records." That, to me, says that it is hitting the server. |
||
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
To me, that says the initial authentication is succeeding, then the encrypted file download is failing - blocked by your firewall or security software. Try enabling logging in Norton (or get a better security program - Norton is unprintably bad!)
|
||
|
|
|