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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: No task is executing |
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Thread Status: Active Total posts in this thread: 11
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have a problem with my agent on XP sp2. The agent pause just after those messages :
- Receiving XXX of XXX bytes from the server... then : - No task is executing... and finaly : Agent pause, see www.wcgrid.org/cause.html. I have check all the page but nothing help me. I have no problem with my network connection, I configure DEP and it doesn't work. Help ... |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
How much memory do you have?
It may have been a temporary problem. Are you a new member? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Here are the minimum requirements: http://www.worldcommunitygrid.org/help/viewTopic.do?shortName=minimumreq
Here is a list of known problems with security programs: http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=1804 What sort of system do you have? (security, network connections) Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have 512 Mo of memory. I'm not a new member, but it's a new device.
In my stats, I can see for this device : 0 points generated but 61 results sended. So strange!!! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi SimB,
My first suggestion is the simplest check. Uninstall, reboot, then reinstall and see if that clears it up. Avoid anything peculiar like 'run only as screensaver'. Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
All requirements are check and ok. I uninstall, reboot and install three times without succes. No run only as screen saver. SimB |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello SimB,
You did not mention Windows XP Pro SP2, so I assume that this is a home computer. What firewall and antivirus program are you running? Do you use a router? Are you on a broadband internet connection? There is a thread called Useful Utilities at http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=2490 with some diagnostic programs. Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello SimB, You did not mention Windows XP Pro SP2, so I assume that this is a home computer. What firewall and antivirus program are you running? Do you use a router? Are you on a broadband internet connection? There is a thread called Useful Utilities at http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=2490 with some diagnostic programs. Lawrence Hello Lawrence, I use Windows XP Pro SP2 without firewall. I have a router with NAT and I have Kaspersky as antivirus. I install my device with antivirus deactivate and I have the same problem. My internet provider is Free and I have a 22MBytes connection. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
SimB,
I strongly advise you to use a firewall. The XP built-in firewall will suffice. Are you sure you've disabled DEP? It's in Control Panel->System->Advanced->Performance Settings->Data Execution Prevention. Set it to "Essential Windows programs and services only". Not everybody has problems with DEP, but it has been an issue in the past. The UD client is harder to troubleshoot, since it doesn't log errors, and it's proprietary. If you lose patience with it, I suggest you migrate to BOINC. It's much better. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
I don't need a firewall, I use NAT with my router and I don't redirect ports. I install BOINC and now it's work well. I don't know wht it doesn't work with UD. SimB, I strongly advise you to use a firewall. The XP built-in firewall will suffice. Are you sure you've disabled DEP? It's in Control Panel->System->Advanced->Performance Settings->Data Execution Prevention. Set it to "Essential Windows programs and services only". Not everybody has problems with DEP, but it has been an issue in the past. The UD client is harder to troubleshoot, since it doesn't log errors, and it's proprietary. If you lose patience with it, I suggest you migrate to BOINC. It's much better. |
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