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Former Member
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Couldn't resolve hostname [§|] Error

Morning All

One of my PCs (using BOINC) is having a problem returning the completed work unit ek076_01_0_0 and is erroring with the message
Couldn't resolve hostname [§|]
A subsequent unit has completed and been returned with no problem.

Is there something that I can modify to allow the unit to be returned or should I just delete it ?

Thanks
[Feb 10, 2006 9:47:31 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Couldn't resolve hostname [§|] Error

If your able to attach the BOINC manager to that machine, you should be able to go into transfers tab and attempt to submit again. When you say "a subsequent unit has completed and been returned with no problem" I assume that means after this current hostname issue.

If this does not work, please post the logs and what version of boinc your using on what system.

-U
[Feb 10, 2006 2:50:28 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Couldn't resolve hostname [§|] Error

Hi uplinger
When you say "a subsequent unit has completed and been returned with no problem" I assume that means after this current hostname issue.

Correct. The unit in question is trying to upload itself every couple of hours or so, whilst other units are being downloaded, crunched and returned with no problem.

I have just manually tried to send the failing one again.

Here are the message entries

10/02/06 17:15:07|World Community Grid|Started upload of ek076_01_0_0
10/02/06 17:15:08||Couldn't resolve hostname [§|]
10/02/06 17:15:09|World Community Grid|Temporarily failed upload of ek076_01_0_0: can't resolve hostname
10/02/06 17:15:09|World Community Grid|Backing off 46 minutes and 58 seconds on upload of file ek076_01_0_0
----------------------------------------
[Edit 2 times, last edit by Former Member at Feb 10, 2006 5:22:28 PM]
[Feb 10, 2006 5:20:06 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Couldn't resolve hostname [§|] Error

The Lazy Slug,

Can you copy and paste the information from --get_state?

if you're using windows, open up command prompt and go to the folder boinc was installed in (usually c:\program files\BOINC) and execute "boinccmd.exe --get_state" while the agent is running

if using linux, open up a terminal and go to your boinc installed directory (usually ~/BOINC) and execute "./boinc_cmd --get_state" while the agent is running.

you should get something like this...

======== Results ========
1) -----------
name: faah0176_diversity0467_x6364_01_3
WU name: faah0176_diversity0467_x6364_01
project URL: http://www.worldcommunitygrid.org/
report deadline: Thu Mar 2 20:35:29 2006
ready to report: yes
got server ack: no
final CPU time: 38726.952608
state: 5
scheduler state: 0
exit_status: 0
signal: 0
suspended via GUI: no
aborted via GUI: no
active_task_state: 0
stderr_out:
app version num: 0
checkpoint CPU time: 0.000000
current CPU time: 0.000000
fraction done: 0.000000
VM usage: 0.000000
resident set size: 0.000000
estimated CPU time remaining: 0.000000
supports graphics: no

find the workunit in question and paste that information.

Thanks,
-U
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Re: Couldn't resolve hostname [§|] Error

Morning uplinger

Here is the info you requested

======== Results ========
1) -----------
name: ek076_01_0
WU name: ek076_01
project URL: http://www.worldcommunitygrid.org/
report deadline: Tue Feb 21 09:01:45 2006
ready to report: no
got server ack: no
final CPU time: 34485.484375
state: 4
scheduler state: 0
exit_status: 0
signal: 0
suspended via GUI: no
aborted via GUI: no
active_task_state: 0
stderr_out:
app version num: 0
checkpoint CPU time: 0.000000
current CPU time: 0.000000
fraction done: 0.000000
VM usage: 0.000000
resident set size: 0.000000
estimated CPU time remaining: 0.000000
supports graphics: no
[Feb 11, 2006 6:37:07 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Couldn't resolve hostname [§|] Error

Hey Lazy Slug,

Can you contact me through the support email at support@worldcommunitygrid.org

put in the subject line ATTN: UPLINGER

basically this is so I can get your email address without having you post it in the forums.

-Uplinger
[Feb 11, 2006 5:00:43 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Couldn't resolve hostname [§|] Error

It appears that in the client_state.xml file and client_state_prev.xml there was a corrupt URL field for that workunit. What I would recommend you doing is shut down boinc, this is so we're not changing something in the middle of BOINC writing something. You will need to do this however your system is setup.

Then, you'll want to open up client_state.xml file using a text editor.
Search for "<name>ek076_01_0_0</name>". A few lines under this, you'll see a <url> </url> field with some bogus characters. Change this to look like this...
<url>https://secure.worldcommunitygrid.org/boinc/w...pload_handler</url>

Now you will need to open up client_state_prev.xml file using a text editor. Search for "<name>ek076_01_0_0</name>". A few lines under this, you'll see a <url> </url> field with some bogus characters. Change this to look like this...
<url>https://secure.worldcommunitygrid.org/boinc/w...pload_handler</url>

Once this is done restart BOINC and update the World Community Grid. I
assume that you are using the gui for this client, if not I can give you
command line help on how todo this.

Again, thank you for your patience and assistance in solving this bug.

NOTE: These instructions are meant for this particular workunit but may be used if someone has a similar problem on another workunit just change the value between <name></name>
----------------------------------------
[Edit 1 times, last edit by uplinger at Feb 14, 2006 9:51:08 PM]
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Re: Couldn't resolve hostname [§|] Error

Just to confirm, these instructions did fix the problem and the unit uploaded correctly.
[Feb 15, 2006 7:48:16 PM]   Link   Report threatening or abusive post: please login first  Go to top 
chess
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Re: Couldn't resolve hostname [§|] Error

Yesterday I changed two computers from UD to Boinc. Now I experiences the same problem as Lazy Slug on one of the machines. But the solution provided by Uplinger doesn't seem to be the right for my problem.

Plz help!


The info requested by Uplinger in february is pasted in here:

Messages:
01-11-2007 05:30:29|World Community Grid|[file_xfer] Started upload of file zb467_00018_8_0
01-11-2007 05:30:30|World Community Grid|[file_xfer] Temporarily failed upload of zb467_00018_8_0: can't resolve hostname
01-11-2007 05:30:30|World Community Grid|Backing off 10 min 17 sec on upload of file zb467_00018_8_0
01-11-2007 05:40:48|World Community Grid|[file_xfer] Started upload of file zb467_00018_8_0
01-11-2007 05:40:49|World Community Grid|[file_xfer] Temporarily failed upload of zb467_00018_8_0: can't resolve hostname
01-11-2007 05:40:49|World Community Grid|Backing off 1 hr 39 min 7 sec on upload of file zb467_00018_8_0

Boinccmd.exe --get_state:
======== Results ========
1) -----------
name: zb467_00018_8
WU name: zb467_00018
project URL: http://www.worldcommunitygrid.org/
report deadline: Sun Nov 11 22:07:51 2007
ready to report: no
got server ack: no
final CPU time: 24930.859375
state: 4
scheduler state: 0
exit_status: 0
signal: 0
suspended via GUI: no
active_task_state: 0
stderr_out:
app version num: 0
checkpoint CPU time: 0.000000
current CPU time: 0.000000
fraction done: 0.000000
swap size: 0.000000
working set size: 0.000000
estimated CPU time remaining: 0.000000
supports graphics: no
2) -----------
name: zb467_00029_3
WU name: zb467_00029
project URL: http://www.worldcommunitygrid.org/
report deadline: Sun Nov 11 22:09:57 2007
ready to report: no
got server ack: no
final CPU time: 26725.468750
state: 4
scheduler state: 0
exit_status: 0
signal: 0
suspended via GUI: no
active_task_state: 0
stderr_out:
app version num: 0
checkpoint CPU time: 0.000000
current CPU time: 0.000000
fraction done: 0.000000
swap size: 0.000000
working set size: 0.000000
estimated CPU time remaining: 0.000000
supports graphics: no

client_state.xml:
<file_info>
<name>zb467_00018_8_0</name>
<nbytes>140733.000000</nbytes>
<max_nbytes>10000000.000000</max_nbytes>
<md5_cksum>7ff180d9a5dfd23b87ef4f76fdaf6370</md5_cksum>
<generated_locally/>
<status>1</status>
<upload_when_present/>
<url>https://secure.worldcommunitygrid.org/boinc/w...pload_handler</url>
<persistent_file_xfer>
<num_retries>22</num_retries>
<first_request_time>1193890115.859375</first_request_time>
<next_request_time>1193956674.330896</next_request_time>
<time_so_far>42.484375</time_so_far>
<last_bytes_xferred>0.000000</last_bytes_xferred>
</persistent_file_xfer>
<signed_xml>
<name>zb467_00018_8_0</name>
<generated_locally/>
<upload_when_present/>
<max_nbytes>10000000</max_nbytes>
<url>https://secure.worldcommunitygrid.org/boinc/w...pload_handler</url>
</signed_xml>
<xml_signature>
795ac93bf84a01471fa976354358ab1ba858fa3a2887d46675a0224a4974a245
ff2b6001731e249ec6dfef4e65b71ba7dd1df5c0f3afc86e6f3d7c4b6ac97042
c1a9d50071ece6d61c1fb9007fcf6dd13f5b4eb2fa2cdeeb8d9451534787af0b
21331f46fc943e7b61cbeda68567e53d1817fb9786b869a169048a6e779324e5
.
</xml_signature>
</file_info>
----------------------------------------
[Edit 1 times, last edit by chess at Nov 1, 2007 8:23:22 PM]
[Nov 1, 2007 8:21:41 PM]   Link   Report threatening or abusive post: please login first  Go to top 
chess
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Re: Couldn't resolve hostname [§|] Error

Restarting Windows solved the problem smile
[Nov 2, 2007 2:32:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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