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Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: Uh oh... had to re-register a UD agent... |
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Thread Status: Active Total posts in this thread: 22
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=PiA=
Cruncher Joined: Oct 28, 2005 Post Count: 46 Status: Offline |
Yes and I had to re-register again. I just came to my computer and saw message with username and stuff. Now this is my home computer but in firm I have about 50 PC's. OK if someone thinks that anyone who has this amount of pc's will go around and check clients now and then for error is crazy.
----------------------------------------This is really a big problem for enviroment with more than 15-20 pc's. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello =PiA=,
----------------------------------------I was puzzled when I first read about re-registration. I could not think of what could cause that. But RT saw it right away: About the only scenario that I can think of is that it finished the unit, uploaded, downloaded and then could not determine your membership from where it gets that info…I think this is a file on your disk. That being the case, it would be a disk error, a disk controller error or a memory error, with the disk error being the most likely. This leads me to think there may be a bad spot on the disk. Can you run/do you have the disk utilities that sometimes come with new disk drives to run non-destructive tests on disk drives? RT is right. This is not a software error. It is a computer error. Probably the disk controller or an error in the hard drive itself. If you have lots of computers, just uninstall WCG from any computer that asks for re-registration and note that the computer is failing and needs diagnostic tests. Added: We link to some free diagnostic software in the 'Useful Utilities' thread at http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=2490 mycrofth [Edit 1 times, last edit by Former Member at Dec 4, 2005 10:53:19 AM] |
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RT
Master Cruncher USA - Texas - DFW Joined: Dec 22, 2004 Post Count: 2636 Status: Offline Project Badges: |
=PiA=
----------------------------------------I understand that it is a pain when these things fail. I have two computers that are about 1400 miles away. Other people that I know here have hundreds of computers running WCG. We all have the same fundamental problem. Each time a work unit is run, it needs to know which device it is running on so that it can report back correctly and the member can get credit. Computers being what they are, fail in a myriad of ways. Sometimes I think it is just to irritate humans, but more likely not. The way that I keep up with my small herd is to just watch the device statistics on the website every morning. If all of them have reported in with a completed work unit in the past day or so, I ignore them. If not, I go visit them, or in the worst case send an email to their caretakers and we work on it remotely. It may not be the best solution, but it works for me. Now, I still do not know for sure what the original problem was so, we will have to wait and hope we hear back from Chowbow. |
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=PiA=
Cruncher Joined: Oct 28, 2005 Post Count: 46 Status: Offline |
I can just imagine how this guys with 250 (and more) PC's must feel :-) I'm definetly aware that errors are expected and I'm not mad or something but this will cause totally unnecessary waste of CPU power. Shame because right now we are going so fine. If some PC needs this re-registraton and no one can enter it for 1 month, this PC will just wait and do nothing. Pitty
----------------------------------------Nevertheless keep on crunching!!! Cya! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
OK, I went through ScanDisk first, which found no errors and then the floppy disk that came with my HDD, no errors.
Then Memtest86, OK. Prime95 ran for 21 or so hours, OK. Couldn't tell you what went wrong, but both computers did have to re-reg in a window of several hours, and neither computer had any problems sending information in before. Could it be something on WCGs end? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
this pausing and re-registering thing sure sounds alot like the problems that have been happening over the last few months over at Grid.org........
wonder if there are similarities in the cause............not sure what that was though........perhaps the seasoned Grig.org users who are over here now could give some hints? similar problems, two different projects/server setups.....bothh running the UD agent.......sounds like a place to start looking to me..... I'm running HPF using BOINC.......haven't noted a problem yet.......wonder if that's true for all else... hopefully this is just a minor problemo. |
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coolstream
Senior Cruncher SCOTLAND Joined: Nov 8, 2005 Post Count: 475 Status: Offline Project Badges: |
I too have had to reregister a device after changing AV and firewall programs. I'm not sure which came first though (rereg or AV proggie).
----------------------------------------What surprises me though is that when I reregged and checked in 'My Devices', I now had two machines with the same name (i.e. not unique), and that the Device Manager allowed me to reconfigure this second machine without complaining that the machine ID was already in use. I know that at grid.org, Device Manager would have made the same initial display but would have not allowed me to continue until the name had been made unique (i.e. renaming the old device) Is this something that makes WCG different to UD, or have I encountered a glitch in the system? As a diagnostic, I should add that the new device seems to have been treated as a new device because the profile settings were ignored and defaulted to the standard settings. As a failsafe, I have renamed the old device anyway, but am still curious as to what might have happened if I just let the old name remain running... Crunching in memory of my Mum PEGGY, cousin ROPPA and Aunt AUDREY. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi coolstream.
----------------------------------------If you look at the Preferences page of the UD Agent, you will notice a Device ID number under the Device Name. As far as I know, the Device Name is just for human convenience. The Device ID number is the real identifier used by our server. I cannot remember when one of the staff said this in a post, so my memory may be wrong. mycrofth Added: Re-registration should only be necessary if the computer glitches or if the server cannot find the Device ID that is being sent (because of server problems). I think everyone would be screaming if the server were doing that, so - - - Be very suspicious of a compuyter that has to re-register. [Edit 1 times, last edit by Former Member at Dec 5, 2005 5:15:45 AM] |
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coolstream
Senior Cruncher SCOTLAND Joined: Nov 8, 2005 Post Count: 475 Status: Offline Project Badges: |
Thanks for your prompt reply!
----------------------------------------Hi coolstream. If you look at the Preferences page of the UD Agent, you will notice a Device ID number under the Device Name. As far as I know, the Device Name is just for human convenience. The Device ID number is the real identifier used by our server. I cannot remember when one of the staff said this in a post, so my memory may be wrong. That is interesting and a vast improvement on grid's agent (if I understand you correctly). Is it safe to assume then, that if the whim took me, and I reinstalled the agent a 100 times, I could still retain the same name? If this is the case, then there certainly wouldn't be the same issue of ppl having only one machine, which because it has been reregistered x amount of times, now shows as having x amount of machines when in fact there is only that one machine. It does appear strange though that I now an extra device showing on the 'My Devices' page whether I rename the old one or not. From what I have read in these forums, the same issues seem to be true both here and at grid.org. I wouldn't like to upset things now that I have already renamed the 'old' device, but definite clarification would be handy should the same situation arise. Crunching in memory of my Mum PEGGY, cousin ROPPA and Aunt AUDREY. [Edit 1 times, last edit by coolstream at Dec 5, 2005 5:41:41 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi coolstream,
My understanding is that you can name a computer Den and another computer Office. You can then reinstall / reregister each 100 times, getting a new Device ID each time. You will then have 200 unique devices (registered computers) in your device profile list on the server until the unused ones age off after 2 weeks. 100 named Den and 100 named Office, so you can keep track of which real computer is involved without memorizing a long Device ID number assigned with each installation / registration. (Merge Devices is rated priority -1024 right now.) mycrofth |
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