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  Thread: Unable to download tasks for a week

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Huan-kun
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Unable to download tasks for a week
Hi there.

Subj for WCG. Other projects don't have such issue.
I switched on more logs and got this:

07/11/2024 13:14:18 | World Community Grid | [task] task_state=SUSPENDED for MCM1_0227641_7229_1 from suspend
07/11/2024 13:14:18 |  | [network_status] status: online
07/11/2024 13:14:18 |  | [suspend] net_susp: no; file_xfer_susp: no; reason: unknown reason
07/11/2024 13:14:18 | World Community Grid | [file_xfer] http op done; retval -184 (transient HTTP error)
07/11/2024 13:14:18 | World Community Grid | [file_xfer] http op done; retval -184 (transient HTTP error)
07/11/2024 13:14:18 | World Community Grid | [file_xfer] file transfer status -184 (transient HTTP error)
07/11/2024 13:14:18 | World Community Grid | Temporarily failed download of MCM1_0227587_4539_MCM1_0227587_4539.txt: transient HTTP error
07/11/2024 13:14:18 | World Community Grid | Backing off 01:35:54 on download of MCM1_0227587_4539_MCM1_0227587_4539.txt
07/11/2024 13:14:18 | World Community Grid | [file_xfer] file transfer status -184 (transient HTTP error)
07/11/2024 13:14:18 | World Community Grid | Temporarily failed download of MCM1_0227587_4585_MCM1_0227587_4585.txt: transient HTTP error
07/11/2024 13:14:18 | World Community Grid | Backing off 01:10:39 on download of MCM1_0227587_4585_MCM1_0227587_4585.txt
07


As a temporary walkaround repetative pressing "Retry Now" in Tasks can be used but this is manual action. Each time it may download one-two units but may not.

I tried to reset the project, remove the project and add it anew but nothing helped.

Any idea how to fix the issue?

Thanks!
[Nov 7, 2024 10:25:57 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Falconet
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Re: Unable to download tasks for a week
It's a server-side issue that WCG is aware of and actively working on. More information .
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AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
AMD Ryzen 7 7730U 8C/16T 3.0 GHz
[Nov 7, 2024 11:37:25 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Huan-kun
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Re: Unable to download tasks for a week
Thanks a lot
[Nov 7, 2024 1:03:53 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Magiceye04
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Re: Unable to download tasks for a week
Is it the same issue if the download seems successful some day and all the WUs end up as error with:

<core_client_version>7.16.6</core_client_version>
<![CDATA[
<message>
WU download error: couldn't get input files:
<file_xfer_error>
<file_name>e55b6bdba4ed0b4b6e315c6767d68e3f.txt</file_name>
<error_code>-119 (md5 checksum failed for file)</error_code>
</file_xfer_error>
</message>
]]>

?
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[Edit 1 times, last edit by Magiceye04 at Nov 10, 2024 7:35:33 AM]
[Nov 10, 2024 7:34:59 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Link64
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Re: Unable to download tasks for a week
It's not the same, but likely related to that. Unfortunately, like all other of those huge txt files, WCG didn't make this file "sticky", so I guess many people are redownloading it now after either running out of WUs or after they had the great idea to abort all of them.
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[Nov 10, 2024 9:19:50 AM]   Link   Report threatening or abusive post: please login first  Go to top 
TPCBF
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Re: Unable to download tasks for a week
It's not the same, but likely related to that. Unfortunately, like all other of those huge txt files, WCG didn't make this file "sticky", so I guess many people are redownloading it now after either running out of WUs or after they had the great idea to abort all of them.
There is nothing to "make sticky". Each ARP1 WU consists of about a dozen different files, some with just a few KB, a lot more with somewhere between 11 and 15MB and one file about 47-79MB. These are all individual, unique files, with slight variation in size. About half of those files start with ARP_* (the WU name) and the other half are files with random 32 hexadecimal characters as their name...

Ralf
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[Nov 10, 2024 11:10:35 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Magiceye04
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Re: Unable to download tasks for a week
I do not abort any WU, I just let them try do finish the download.
But the only thing that I see is the list of "Error" WUs is increasing every day by some dozen. Not a single WU starts crunching.
And I also allow all projects, even MCM only have errors.
[Nov 11, 2024 7:14:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sgt.Joe
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Re: Unable to download tasks for a week
I do not abort any WU, I just let them try do finish the download.
But the only thing that I see is the list of "Error" WUs is increasing every day by some dozen. Not a single WU starts crunching.
And I also allow all projects, even MCM only have errors.

The errors are probably occurring because some of the files needed to run the work units are stuck or never downloading in time. A continuing problem which can only be solved from the server end.

Cheers
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Sgt. Joe
*Minnesota Crunchers*
[Nov 11, 2024 9:56:39 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TPCBF
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Re: Unable to download tasks for a week
I do not abort any WU, I just let them try do finish the download.
But the only thing that I see is the list of "Error" WUs is increasing every day by some dozen. Not a single WU starts crunching.
And I also allow all projects, even MCM only have errors.
Have you ever tried to retry the transfers? Sometimes all it takes is one kick, but definitely today (Monday), thinks seem to go somewhat better than in recent days, as someone at WCG towers might have kicked the right tire.
While the current situation is certainly a pain in the posterior, it isn't so as you could can't get ANY WUs at all either...


Ralf
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[Nov 11, 2024 11:35:56 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Seoulpowergrid
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Re: Unable to download tasks for a week
I do need to babysit it a bit by clicking "retry now" on occasion, but I am able to get the files I need to start the WUs.
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[Nov 12, 2024 1:31:31 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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