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Former Member
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Invalid or missing account key

New user, running on Windows 2016 Server.

Confirmed <authenticator> line in account_www.worldcommunitygrid.org.xml matches the Account Key in my profle.

Attempted to remove/add the project several times, both in the UI and from the command line using: boinccmd --project_attach www.worldcommunitygrid.org [account key]

Attempted to uninstall/.reinstall several times.

Replicated the same problem with versions 7.6.11 and 8.02. in 2 different Windows environments - Windows 2016 Server and Windows 11 Pro.

Logs below with a fresh re-install.

10/19/2024 2:08:40 PM |  | cc_config.xml not found - using defaults
10/19/2024 2:08:40 PM |  | Starting BOINC client version 7.16.11 for windows_x86_64
10/19/2024 2:08:40 PM |  | log flags: file_xfer, sched_ops, task
10/19/2024 2:08:40 PM |  | Libraries: libcurl/7.47.1 OpenSSL/1.0.2s zlib/1.2.8
10/19/2024 2:08:40 PM |  | Data directory: C:\ProgramData\BOINC
10/19/2024 2:08:40 PM |  | Running under account Administrator
10/19/2024 2:08:40 PM |  | No usable GPUs found
10/19/2024 2:08:40 PM |  | Creating new client state file
10/19/2024 2:08:40 PM |  | Windows processor group 0: 32 processors
10/19/2024 2:08:40 PM |  | Host name: STORAGE-SERVER
10/19/2024 2:08:40 PM |  | Processor: 32 GenuineIntel  Intel(R) Xeon(R) CPU E5-2450L 0 @ 1.80GHz [Family 6 Model 45 Stepping 7]
10/19/2024 2:08:40 PM |  | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt aes syscall nx lm avx tm2 pbe
10/19/2024 2:08:40 PM |  | OS: Microsoft Windows Server 2016: Standard x64 Edition, (10.00.14393.00)
10/19/2024 2:08:40 PM |  | Memory: 23.92 GB physical, 27.42 GB virtual
10/19/2024 2:08:40 PM |  | Disk: 930.51 GB total, 616.71 GB free
10/19/2024 2:08:40 PM |  | Local time is UTC -5 hours
10/19/2024 2:08:40 PM |  | No WSL found.
10/19/2024 2:08:45 PM |  | No general preferences found - using defaults
10/19/2024 2:08:45 PM |  | Preferences:
10/19/2024 2:08:45 PM |  | max memory usage when active: 12249.24 MB
10/19/2024 2:08:45 PM |  | max memory usage when idle: 22048.63 MB
10/19/2024 2:08:45 PM |  | max disk usage: 616.61 GB
10/19/2024 2:08:45 PM |  | don't use GPU while active
10/19/2024 2:08:45 PM |  | suspend work if non-BOINC CPU load exceeds 25%
10/19/2024 2:08:45 PM |  | (to change preferences, visit a project web site or select Preferences in the Manager)
10/19/2024 2:08:45 PM |  | Setting up project and slot directories
10/19/2024 2:08:45 PM |  | Checking active tasks
10/19/2024 2:08:45 PM |  | Read account data file
10/19/2024 2:08:45 PM |  | Doing token lookup RPC to World Community Grid
10/19/2024 2:08:45 PM |  | Setting up GUI RPC socket
10/19/2024 2:08:45 PM |  | Checking presence of 0 project files
10/19/2024 2:08:50 PM |  | Attaching to project World Community Grid
10/19/2024 2:08:50 PM | World Community Grid | Fetching scheduler list
10/19/2024 2:08:51 PM | World Community Grid | Master file download succeeded
10/19/2024 2:08:56 PM |  | Suspending computation - CPU is busy
10/19/2024 2:08:57 PM | World Community Grid | Sending scheduler request: Project initialization.
10/19/2024 2:08:57 PM | World Community Grid | Requesting new tasks for CPU
10/19/2024 2:08:59 PM | World Community Grid | Scheduler request completed: got 0 new tasks
10/19/2024 2:08:59 PM | World Community Grid | Invalid or missing account key.  To fix, remove and add this project .
10/19/2024 2:08:59 PM | World Community Grid | Project requested delay of 3600 seconds
10/19/2024 2:09:00 PM |  | A new version of BOINC is available (8.0.2). <a href=https://boinc.berkeley.edu/download.php>Download</a>

[Oct 19, 2024 7:20:53 PM]

Solytica
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Joined: Oct 20, 2024
Post Count: 1
Status: Offline


Re: Invalid or missing account key

Same problem here. I verified the value in the authenticator tag matches what's shown in my profile Even tried replacing it with the weak account key and changing the weak account key in my profile. Nothing works. Tried resetting the project. Detaching and readding. Detaching and readding by URL.

Here's the startup log for my boinc client:

Oct 21 17:11:10 [--host removed--] systemd[1]: Started Berkeley Open Infrastructure Network Computing Client.
Oct 21 17:11:10 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:10 [---] Starting BOINC client version 8.0.2 for x86_64-pc-linux-gnu
Oct 21 17:11:10 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:10 [---] log flags: file_xfer, sched_ops, task
Oct 21 17:11:10 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:10 [---] Libraries: libcurl/8.7.0-DEV OpenSSL/3.3.0 zlib/1.3.1
Oct 21 17:11:10 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:10 [---] Data directory: /var/lib/boinc
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] OpenCL: AMD/ATI GPU 0: AMD Radeon Graphics (driver version 3625.0 (HSA1.1,LC), device version OpenCL 2.0, 7667MB, 7667MB available, 1792 GFLOPS peak)
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] libc:  version 2.35
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Host name: [--host removed--]
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Processor: 12 AuthenticAMD AMD Ryzen 5 7530U with Radeon Graphics [Family 25 Model 80 Stepping 0]
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local user_shstk clzero irperf xsaveerptr rdpru wbnoinvd cppc arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm debug_swap
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] OS: Linux Ubuntu: Ubuntu 22.04.5 LTS [6.8.0-47-generic|libc 2.35]
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Memory: 14.97 GB physical, 16.00 GB virtual
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Disk: 199.63 GB total, 142.94 GB free
Oct 21 17:11:11 [--host removed--] boinc[1688]: 21-Oct-2024 17:11:11 [---] Local time is UTC +0 hours

[Oct 21, 2024 5:45:50 PM]

savas
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Joined: Sep 21, 2021
Post Count: 34
Status: Offline


Re: Invalid or missing account key

There is a FAQ section dedicated to this https://worldcommunitygrid.org/help/topic.s?shortName=bnc#364

[Oct 21, 2024 6:56:09 PM]

Former Member
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Joined: May 22, 2018
Post Count: 0
Status: Offline


Re: Invalid or missing account key

There is a FAQ section dedicated to this https://worldcommunitygrid.org/help/topic.s?shortName=bnc#364

See my original post. FAQ was already referenced and did not solve the problem.

Confirmed <authenticator> line in account_www.worldcommunitygrid.org.xml matches the Account Key in my profle.

Attempted to remove/add the project several times, both in the UI and from the command line using: boinccmd --project_attach www.worldcommunitygrid.org [account key]

Attempted to uninstall/.reinstall several times.

Replicated the same problem with versions 7.6.11 and 8.02. in 2 different Windows environments - Windows 2016 Server and Windows 11 Pro.

[Oct 21, 2024 11:37:07 PM]

Sgt.Joe
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Re: Invalid or missing account key

In the dark deep recesses of my mind from long long ago I seem to remember some problems with invalid characters in user names. That "@" symbol in your use name may have a bearing on the problem. Or it may be totally unrelated. Try setting up a sample account with a "simpler" user name.

Other than that I'm currently out of suggestions.

Cheers

----------------------------------------

Sgt. Joe
*Minnesota Crunchers*

[Oct 22, 2024 12:41:32 AM]

Former Member
Cruncher
Joined: May 22, 2018
Post Count: 0
Status: Offline


Re: Invalid or missing account key

Worth a shot! Tried 2 different usernames, detached and re-added. Unfortunately, still seeing the same results.

Also tried creating a new account with a simpler username. Same results.

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[Edit 1 times, last edit by Former Member at Oct 22, 2024 1:18:40 AM]

[Oct 22, 2024 1:10:12 AM]

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