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TigerLily
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2023-12-15 Update (Device profile issue)

Earlier this week, the tech team implemented a fix that allowed users to save changes to their device profile settings, however, several users noted that the changes were not being respected by the BOINC client. As of today, our tech team has confirmed that web preferences are now being reflected through BOINC. We continue to monitor this situation, and please let us know if you continue to experience issues when making changes to your preferences.

Thanks for your patience and understanding.

WCG Team
[Dec 15, 2023 11:46:53 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Falconet
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Re: 2023-12-15 Update (Device profile issue)

Good news.
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Grumpy Swede
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Re: 2023-12-15 Update (Device profile issue)

The issue with Device Profile settings not propagating to the BOINC client is back with a vengeance.

You can change the settings, but that doesn't help, when it's not getting through to the client.

It was fun while it lasted though, even if it worked just for a day or so. biggrin
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[Edit 2 times, last edit by Grumpy Swede at Dec 17, 2023 9:32:43 PM]
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TigerLily
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Re: 2023-12-15 Update (Device profile issue)

Hi Grumpy Swede,

Thanks for passing this issue along. A member of the tech team noted this issue and is currently working on resolving it.
[Dec 18, 2023 7:45:28 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TigerLily
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Re: 2023-12-15 Update (Device profile issue)

Hi Grumpy Swede,

The tech team said that the issue has now been resolved again.
[Dec 18, 2023 8:51:57 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Grumpy Swede
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Re: 2023-12-15 Update (Device profile issue)

Hi TigerLily.

I can confirm that the issue has been resolved.....for now, as can be seen from my BOINC log, after I just only pushed "Save" on one of my profiles, without changing anything.

World Community Grid 2023-12-18 22:43:45 General prefs: from World Community Grid (last modified 18-Dec-2023 22:43:15)


That's how it has always worked here, for as long as I've been part of WCG. Just pushing "Save" in a profile, even without having changed anything, gives at the next "update" in BOINC, a new "last modified" Date/time.

Let's hope that the issues is fixed permanently now. I'm taking a short break from WCG now, so I will not be able to see if the issues comes back soon again.
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alanb1951
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Re: 2023-12-15 Update (Device profile issue)

Not sure where best to post this to get attention -- sorry about that :-)

A couple of my systems have ended up using BOINC client 7.24.1 and I now have an issue with any profile other than the Default. It appears to be associated with the profile not reporting a "last modified" time to the client...

I started a thread about it in the BOINC Agent support forum, and there's an example in this post

Could someone please check my profiles to see if there is a problem...

Thanks in advance - Al.
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[Edit 1 times, last edit by alanb1951 at Apr 18, 2024 2:09:10 AM]
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TigerLily
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Re: 2023-12-15 Update (Device profile issue)

Hi alanb1951,

I passed this along to a member of the tech team. They are going to investigate this issue and see if there is any way to address it. I will provide any updates that they are able to share.
[Apr 18, 2024 4:06:52 PM]   Link   Report threatening or abusive post: please login first  Go to top 
alanb1951
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Re: 2023-12-15 Update (Device profile issue)

Hi alanb1951,

I passed this along to a member of the tech team. They are going to investigate this issue and see if there is any way to address it. I will provide any updates that they are able to share.

Thank you!

If there's any further information the tech team needs from me, please let me know...

Cheers - Al.
[Apr 18, 2024 7:11:44 PM]   Link   Report threatening or abusive post: please login first  Go to top 
alanb1951
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Re: 2023-12-15 Update (Device profile issue) [reason found]

Hi alanb1951,

I passed this along to a member of the tech team. They are going to investigate this issue and see if there is any way to address it. I will provide any updates that they are able to share.

Thank you!

If there's any further information the tech team needs from me, please let me know...

Cheers - Al.
I've added some more diagnostic information in the other thread; it may [or may not] be of use it now identifies the problem and suggests a fix -- hope it helps :-) ...

Cheers - Al.

[Edited to reflect an extra edit made to the referenced post!]
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[Edit 1 times, last edit by alanb1951 at Apr 21, 2024 1:04:04 AM]
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