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jmcgaw
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US
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Fix for Missing Four and Ghost Hactar?

I think that I know what is happening with my missing computer 'Four' and the ghost 'Hactar' that was retired a year back but keeps showing WU returns. It appears that your web software is carrying the 'Hactar' name internally and applying it to machine 'Four'. I can't think of any other explanation although I don't know how this might happen. I hope that this information will allow you to make whatever changes are needed:

<userid>315458</userid>
<teamid>307</teamid>
<hostid>8575508</hostid>

I have searched every machine in the house for the string 'Hactar' and can't find it anywhere.

Thanks
[Sep 6, 2023 10:10:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TigerLily
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Re: Fix for Missing Four and Ghost Hactar?

Hi jmcgaw,

Yes, a member of our tech team also suspected that this may be the issue. I will forward this information along to them.
[Sep 8, 2023 3:01:14 PM]   Link   Report threatening or abusive post: please login first  Go to top 
jmcgaw
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Re: Fix for Missing Four and Ghost Hactar?

Thanks. I'm on the road right now and can't physically check any of my machines but the stats here don't show any changes. I'll keep watching and hoping...
[Sep 8, 2023 9:22:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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