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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Not Receiving New Tasks |
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Thread Status: Active Total posts in this thread: 23
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garascia1
Cruncher Joined: Aug 8, 2011 Post Count: 1 Status: Offline Project Badges: 
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Hello, I've been receiving and completing tasks almost constantly for well over a year. Yesterday I just stopped receiving new tasks to run and I've completed all of the tasks. I havent changed any of the settings and my disk says there is plenty of space for the Grid. I have my setting set to run always, always use GPU, and always network connect. I logged onto the world community grid website and made sure all of "my projects" checked all of the boxes for active projects and confirmed my choices.
I have a 75 day streak going and I'd hate to lose it. Any suggestions? Thanks |
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Thyme Lawn
Cruncher Joined: Dec 9, 2008 Post Count: 46 Status: Offline Project Badges: 
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The news item WCG Data Transfer Underway, Stress Test of New Infrastructure Scheduled For Feb 28th was posted on Feb 9th on this page:
----------------------------------------As part of preparing for the final phase of WCG migration, we want to make volunteers aware of the following important dates:
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 2977 Status: Offline Project Badges: 
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It just goes to show that the communication about the shutdown doesn't reach everyone...
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Crystal Pellet
Veteran Cruncher Joined: May 21, 2008 Post Count: 1316 Status: Offline Project Badges: 
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I have a 75 day streak going and I'd hate to lose it. Jurisica (World Community Grid Admin, Mapping Cancer Markers and Help Conquer Cancer Scientist) wrote: https://www.worldcommunitygrid.org/forums/wcg...ead,44035_offset,0#672184  |
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PMH_UK
Veteran Cruncher UK Joined: Apr 26, 2007 Post Count: 766 Status: Offline Project Badges: 
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Judging by the plummeting numbers on WUprop, most did not get the message.
----------------------------------------Paul.
Paul.
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KAMasud
Cruncher Joined: Nov 18, 2006 Post Count: 20 Status: Offline Project Badges:
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Hust came to check, what on Earth is going on? Found out.
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Acibant
Advanced Cruncher USA Joined: Apr 15, 2020 Post Count: 126 Status: Offline Project Badges: 
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The default settings on the Communications page do not include the System Updates category but do include the Special Announcements category. So the news post from the 9th wouldn't have been received by those using the defaults as it was under "Program News" and "System Updates". They should send out a "Special Announcement" to reach many more members.
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PMH_UK
Veteran Cruncher UK Joined: Apr 26, 2007 Post Count: 766 Status: Offline Project Badges:
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With hindsight:
----------------------------------------There should be a banner at the top of every page with something like "We are about to shut down for 2 months, click here for details". There is not even a mention on the home page, and I would not see it anyway, only the forums, stats etc. Even if you click for news the headline shown says "09 Feb 2022 – WCG Data Transfer Underway, Stress Test of New Infrastructure Scheduled For Feb 28th We have started to transfer data for all active WCG projects to the Krembil Research Institute. We are gearing up to start testing the whole system on February 28, 2022. Tags: Event or Milestone , Technical Issue , Website Update ". Which still does not say shutdown, you have to click on that and read on to find out what is happening. Only one weeks notice does not help. A one or two day stoppage of work units a week or so in advance may have helped by driving infrequent visitors to the forums, or at least the website. I believe the staff have put a lot of effort into the migration and wish them well. Much more effort needs to be put into the communications. Paul.
Paul.
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Bryn Mawr
Senior Cruncher Joined: Dec 26, 2018 Post Count: 337 Status: Offline Project Badges:
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It just goes to show that the communication about the shutdown doesn't reach everyone... Given the number of crunchers who just set and forget, no level of communications will reach everyone - they’ve done their best. |
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Mike.Gibson
Ace Cruncher England Joined: Aug 23, 2007 Post Count: 12143 Status: Offline Project Badges: 
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An email would have helped.
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