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Don922
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United States
Joined: Sep 9, 2017
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Device Missing

Hope this is in the correct forum. If not please move it.

I logged into the new site today for the first time and when I look at my devices one of them is missing. How do I get it added to my profile without losing the contributions for the past 2 years?

Thanks
Don

[Sep 22, 2021 2:11:18 AM]

Falconet
Master Cruncher
Portugal
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Re: Device Missing

Hello Don,

So you can't see your device on this page?
Has that device returned results recently?

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- AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
- AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
- AMD Ryzen 7 7730U 8C/16T 3.0 GHz

[Sep 22, 2021 7:28:53 AM]

Don922
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Re: Device Missing

Thanks for responding.

Interesting. I changed the list to display anytime (all devices) and it shows up.

BOINC01	2020-04-24 11:52:45 UTC	1:50:12:52:52	1,945	1271149

It has been running and returning results but why does it say it hasn't returned results in a year and a half. The device runs 24 x 7 x 365 so where are the credits going?

Don

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[Edit 1 times, last edit by Don922 at Sep 23, 2021 2:41:40 AM]

[Sep 23, 2021 2:35:04 AM]

Falconet
Master Cruncher
Portugal
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Re: Device Missing

If you check the result status page, do you see the BOINC01 device returning results under that name?

----------------------------------------

- AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W
- AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W
- AMD Ryzen 7 7730U 8C/16T 3.0 GHz

[Sep 23, 2021 8:35:50 AM]

knreed
Former World Community Grid Tech
Joined: Nov 8, 2004
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180 day badge for Human Proteome Folding

90 day badge for Human Proteome Folding - Phase 2

45 day badge for Help Cure Muscular Dystrophy - Phase 2

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45 day badge for Outsmart Ebola Together

180 day badge for FightAIDS@Home - Phase 2

1 year badge for Microbiome Immunity Project

1 year badge for Africa Rainfall Project

180 day badge for OpenPandemics - COVID-19


Re: Device Missing

Please go to the BOINC manager, advanced view, projects tab, select world community grid and then click the "properties" button. Take a screen shot of the information that is displayed and then send that screen shot plus a link to this thread to support@worldcommunitygrid.org and we can help you understand what is going on.

[Sep 23, 2021 8:34:15 PM]

Don922
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United States
Joined: Sep 9, 2017
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Re: Device Missing

Never mind. I'm a dope. blushing

BOINC01 at one time was running WCG but is now running Rosetta@home exclusively.

Thank you for your assistance.

[Sep 28, 2021 2:43:38 AM]

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