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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Status: Suspended - computer is busy: Windows 10 Creator update |
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Thread Status: Active Total posts in this thread: 11
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Circuitrider47
Cruncher United States Joined: Dec 30, 2010 Post Count: 5 Status: Offline Project Badges: 
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I'm getting a Suspended - computer is busy status listing all the time in the last few days, even though the computer is idle and plugged into power. I am on Windows 10 and the Creator update was recently installed on my computer. I didn't notice the change immediately, but this is the only significant change to my computer before I started noticing the continuous suspension. Are there any known problems with the Creator update and the Grid? If so, what can I do to correct this? Thanks for any help.
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges: 
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Hello,
There is a known issue with the Creator version of Windows 10. You will need to disable the BOINC/World Community Grid screen saver. You may change it to a different screen saver, or 'Blank'. Thank you for your support, ErikaT |
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Circuitrider47
Cruncher United States Joined: Dec 30, 2010 Post Count: 5 Status: Offline Project Badges:
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How do I do that? Not clear looking at Settings. Thanks.
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18667 Status: Offline Project Badges: 
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Go into Settings, click on Personalization, click on Lock Screen and scroll down to where you see Screen Saver Settings, set your settings as desired and click on OK.
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Circuitrider47
Cruncher United States Joined: Dec 30, 2010 Post Count: 5 Status: Offline Project Badges:
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I do not see any "Personalization" tab or icon in Settings. And nothing about screensavers. I need very precise and complete advice on how to do this. Sorry. Plus note that I don't have a screensaver display. I notice this when I get the "simple view" window active. Usually I have nothing showing Grid is working.
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Falconet
Master Cruncher Portugal Joined: Mar 9, 2009 Post Count: 3315 Status: Offline Project Badges: 
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----------------------------------------  - AMD Ryzen 5 1600AF 6C/12T 3.2 GHz - 85W - AMD Ryzen 5 2500U 4C/8T 2.0 GHz - 28W - AMD Ryzen 7 7730U 8C/16T 3.0 GHz |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
Jord posted over at Berkeley a list of things changed in Creator... it seems MS is preparing to disable Screensavers, though the language is open to interpretation https://www.ghacks.net/2017/07/23/Windows-10-...-update-removed-features/
"Screen saver functionality in Themes X X Removed in themes in this release, deprecated in Group Policy, Control Panel and Sysprep but functional for the time being r" |
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Circuitrider47
Cruncher United States Joined: Dec 30, 2010 Post Count: 5 Status: Offline Project Badges:
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Did not realize earlier poster meant Windows Settings and not Grid Settings. But my screensaver settings in Windows 10 were already NONE. So that does not explain the computer busy messages I get.
Very disappointing not to be able to continue assisting the Grid. Is there anything else I can try? |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
Think there was a discussion on the 'always busy' for W10 over at the Berkeley forums, the screensaver just stopped working for W10-Creationist, and see no relevance to be honest [new build in the works], but to be sure, there's no game wheel / joystick that's giving bad signal?
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Circuitrider47
Cruncher United States Joined: Dec 30, 2010 Post Count: 5 Status: Offline Project Badges:
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I am happy to report that Grid is working again. No computer busy problems today. I have no idea why I had the problem and why it disappeared. But glad to be back to normal. Thanks to all.
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