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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Forum errors |
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Thread Status: Active Total posts in this thread: 10
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
mvnForum Fatal Error Message : Cannot init system. Reason : Assertion in OnlineUserFactoryImpl.
Are others seeing this occasionally when trying to access the Forum? I have been, only since the move to IBM Cloud, I think. I'm surprised there's been no comment from techs. The only previous reports are from 2009 - has that 2009 fix not been applied to the latest incarnation? Presumably nothing a user can do when it occurs except wait for it to be fixed? |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
Been seeing them since the migration to IBM's house cloud, sometimes 2-3 times a day, like today, and sometimes taking multi-minute periods to come back, so much so that it seems to affect my hunting tool too... it says there's some fail in the connect and then postpones for 30 seconds before retrying, 1 ping only please , so if after a minute it is still the case, it gives up with a message generated by
420 Application.Run "OopsBoxTimer" where the script re-tries, before going out :(. |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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We actually deployed a change about 2 hours ago that should fix this.
The forums code contains the "2009 fix" which is entirely unrelated to the current issue which has been resolved. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
We actually deployed a change about 2 hours ago that should fix this. Wow, no sooner done than said  Thanks for responding, Kevin. |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
That took less time then the latest out with same same (posted about this on FB-WCG but they tend to disappear by some ueberforce)
---------------------------------------- [Edit 1 times, last edit by SekeRob* at Jun 1, 2017 11:41:32 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
My first attempt was at 5:55 am CDT this morning. Same fatal error message.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Slightly different error message seen here:
mvnForum Fatal Error Message : Cannot init system. Reason : Assertion in ForumUserServlet. Down from before 07:35 UTC. |
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cjslman
Master Cruncher Mexico Joined: Nov 23, 2004 Post Count: 2082 Status: Offline Project Badges: 
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Saw the same error as Tonyh205:
----------------------------------------mvnForum Fatal Error Message : Cannot init system. Reason : Assertion in ForumUserServlet. Also saw this in the event log: 6/1/2017 6:49:25 AM | World Community Grid | Task SCC1_0000460_Lin-CSD-E_91183_0 exited with zero status but no 'finished' file 6/1/2017 6:49:25 AM | World Community Grid | If this happens repeatedly you may need to reset the project. 6/1/2017 6:57:40 AM | World Community Grid | update requested by user 6/1/2017 6:57:41 AM | World Community Grid | Sending scheduler request: Requested by user. 6/1/2017 6:57:41 AM | World Community Grid | Reporting 1 completed tasks 6/1/2017 6:57:41 AM | World Community Grid | Requesting new tasks for CPU and intel_gpu 6/1/2017 6:58:04 AM | World Community Grid | Scheduler request failed: Couldn't connect to server 6/1/2017 6:58:17 AM | | Project communication failed: attempting access to reference site 6/1/2017 6:58:21 AM | | Internet access OK - project servers may be temporarily down. Seems ok now... CJSL Crunching like there's no tomorrow... |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
That message has been appearing in past too... the gist is all the same "mvnForum Fatal Error Message : Cannot init system." with alternating suffix, as previously noted, is
----------------------------------------[Edit 2 times, last edit by Former Member at Jun 1, 2017 12:21:38 PM] |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges:
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We actually deployed a change about 2 hours ago that should fix this. Wow, no sooner done than said Thanks for responding, Kevin. I spoke to soon as you can see by the posts above. The forums have this lovely feature that it will disable itself if certain types of errors occur - even if they are user specific. We changed some of that code yesterday so that 1) we got more information about why the user was having the error and 2) for the case that we had observed in the log, we took out the code that would disable the forums for everyone. It appears that there are more than one path to this issue and so we will continue to investigate and fix the issues. |
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