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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Can't communicate with servers |
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Thread Status: Active Total posts in this thread: 6
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evanfitz
Cruncher Joined: Sep 14, 2011 Post Count: 3 Status: Offline Project Badges: 
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I went to check on my system and found that it apparently hasn't been able to upload completed work for more than a week. Everything has been restarted and refreshed with no change. I can ping the servers but cant upload or download work. Any ideas? Latest log below.
5/29/2017 8:47:39 AM | World Community Grid | Started upload of FAH2_000828_zinc00626857_1_000009_0013_011_3_r1473613406_10 5/29/2017 8:47:41 AM | World Community Grid | Temporarily failed upload of FAH2_000828_zinc00626857_1_000009_0013_011_3_r1473613406_0: transient HTTP error 5/29/2017 8:47:41 AM | World Community Grid | Backing off 00:02:57 on upload of FAH2_000828_zinc00626857_1_000009_0013_011_3_r1473613406_0 5/29/2017 8:47:41 AM | World Community Grid | Temporarily failed upload of FAH2_000828_zinc00626857_1_000009_0013_011_3_r1473613406_10: transient HTTP error 5/29/2017 8:47:41 AM | World Community Grid | Backing off 00:03:20 on upload of FAH2_000828_zinc00626857_1_000009_0013_011_3_r1473613406_10 5/29/2017 8:47:41 AM | World Community Grid | Sending scheduler request: Requested by project. 5/29/2017 8:47:41 AM | World Community Grid | Not requesting tasks: too many uploads in progress 5/29/2017 8:47:42 AM | World Community Grid | Scheduler request failed: Peer certificate cannot be authenticated with given CA certificates |
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PMH_UK
Veteran Cruncher UK Joined: Apr 26, 2007 Post Count: 786 Status: Offline Project Badges: 
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Try re-starting your router, it may have the old WCG upload address cached.
----------------------------------------If that does not work suggest turn on http debug flag and post log here. Paul.
Paul.
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evanfitz
Cruncher Joined: Sep 14, 2011 Post Count: 3 Status: Offline Project Badges:
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Everything has been restarted. Every cache has been cleared.
It is saying it can't access the internet but every other program on the computer can. I can't solve this and have already wasted too much time trying. |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
"Scheduler request failed: Peer certificate cannot be authenticated with given CA certificates"
Bad Karma... something is mangling the CA_bundle.crt information... firewall/security software/ISP, to name a few. |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
One could be a consequence of the other, but is there no place where you hardcoded the IP of worldcommunitygrid.org ?
"Individuals or organizations who have restricted firewall rules may need to update those rules in order to continue contributing, by allowing connections to our new IP address (169.47.63.74)." |
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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Everything has been restarted. Every cache has been cleared. evanfitz,It is saying it can't access the internet but every other program on the computer can. I can't solve this and have already wasted too much time trying. Please use the Contact Us form and the support team can try to assist you with this issue. Thank you for your support, ErikaT |
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