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maxberruti
Cruncher Joined: Nov 27, 2005 Post Count: 1 Status: Offline Project Badges:
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Hi,
I've just reinstalled BOINC agent on my new enterprise laptop but I can't connect to the project. I'm sitting behind a firewall which "seems" to be correctly configured ("XXXXX" stands for username and proxy address) I'm always getting the following message: "Internet access OK - project servers may be temporarily down." Log attached for your reference. Would you please help me? Thanks <LOG> 23/08/2016 10:19:02 | World Community Grid | [http] [ID#1] Info: Received HTTP code 0 from proxy after CONNECT 23/08/2016 10:19:02 | World Community Grid | [http] HTTP error: Failure when receiving data from the peer 23/08/2016 10:19:03 | | Project communication failed: attempting access to reference site 23/08/2016 10:19:03 | | [http] HTTP_OP::init_get(): http://www.ibm.com 23/08/2016 10:19:03 | | [http] HTTP_OP::libcurl_exec(): ca-bundle set 23/08/2016 10:19:03 | | [proxy] HTTP_OP::no_proxy_for_url(): http://www.ibm.com 23/08/2016 10:19:03 | | [proxy] returning false 23/08/2016 10:19:03 | | [proxy]: setting up proxy XXXXX 23/08/2016 10:19:03 | World Community Grid | Scheduler request failed: Failure when receiving data from the peer 23/08/2016 10:19:03 | | [http] [ID#0] Info: This connection did not fit in the connection cache 23/08/2016 10:19:04 | | [http] [ID#0] Info: About to connect() to proxy XXXXX port XXXXX(#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Trying 10.39.68.82... 23/08/2016 10:19:04 | | [http] [ID#0] Info: Connected to XXXXX (#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Connected to XXXXX (#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Proxy auth using NTLM with user 'XXXXX' 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: GET http://www.ibm.com HTTP/1.0 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Proxy-Authorization: NTLM TlRMTVNTUAABAAAABoIIAAAAAAAAAAAAAAAAAAAAAAA= 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.2.47) 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Host: www.ibm.com 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Accept: */* 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Accept-Encoding: deflate, gzip 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Proxy-Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Content-Type: application/x-www-form-urlencoded 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: ACCEPT_LANGUAGE: it_IT 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: HTTP/1.1 302 Moved Temporarily 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Via: 1.1 IT-S-PROXY06 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Proxy-Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Content-Length: 0 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Date: Tue, 23 Aug 2016 08:19:04 GMT 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Location: http://www.ibm.com/it-it/ 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Server: AkamaiGHost 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: 23/08/2016 10:19:04 | | [http] [ID#0] Info: Issue another request to this URL: 'http://www.ibm.com/it-it/' 23/08/2016 10:19:04 | | [http] [ID#0] Info: This connection did not fit in the connection cache 23/08/2016 10:19:04 | | [http] [ID#0] Info: About to connect() to XXXXX (#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Trying XXXXX... 23/08/2016 10:19:04 | | [http] [ID#0] Info: Connected to XXXXX (#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Connected to XXXXX (#-1) 23/08/2016 10:19:04 | | [http] [ID#0] Info: Proxy auth using NTLM with user 'XXXXX' 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: GET http://www.ibm.com/it-it/ HTTP/1.0 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Proxy-Authorization: NTLM TlRMTVNTUAABAAAABoIIAAAAAAAAAAAAAAAAAAAAAAA= 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.2.47) 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Host: www.ibm.com 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Accept: */* 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Accept-Encoding: deflate, gzip 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Referer: http://www.ibm.com 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Proxy-Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: Content-Type: application/x-www-form-urlencoded 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: ACCEPT_LANGUAGE: it_IT 23/08/2016 10:19:04 | | [http] [ID#0] Sent header to server: 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: HTTP/1.1 200 OK 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Via: 1.1 IT-S-PROXY06 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Proxy-Connection: Keep-Alive 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Content-Length: 29191 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Expires: Tue, 23 Aug 2016 08:23:02 GMT 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Date: Tue, 23 Aug 2016 08:18:01 GMT 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Age: 62 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Content-Type: text/html 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: ETag: "7207-537e715b96d40" 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Cache-Control: max-age=301 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Last-Modified: Mon, 18 Jul 2016 11:15:25 GMT 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: ntCoent-Length: 29191 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Kp-eeAlive: timeout=10, max=17 23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 2533 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 1460 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 2920 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 1460 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 1460 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 2920 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 4380 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 4380 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 4380 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 2920 bytes 23/08/2016 10:19:04 | | [http_xfer] [ID#0] HTTP: wrote 378 bytes 23/08/2016 10:19:04 | | Internet access OK - project servers may be temporarily down. </LOG> |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
From the log it looks like an IBM internal network configuration issue. Hot potato for us outsiders, so will leave this for techs to answer (Contact Us probably the better pathway to help you resolve the matter).
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2346 Status: Offline Project Badges:
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From the log of member maxberruti:
----------------------------------------23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: ntCoent -Length: 29191 Is this good?23/08/2016 10:19:04 | | [http] [ID#0] Received header from server: Kp-eeAlive : timeout=10, max=17 [Edit 1 times, last edit by adriverhoef at Sep 3, 2016 11:44:58 AM] |
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