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jonnieb-uk
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HCC ATI GPU application cannot run on your graphics card

I've been getting the new message:

Message from server: The Help Conquer Cancer ATI GPU application cannot run on your graphics card
since late yesterday.

But
BOINC identifies my card:

16/10/2012 13:24:49 | | ATI GPU 0: AMD Radeon HD 6x00 series (Sumo) (CAL version 1.4.1741, 256MB, 223MB available, 568 GFLOPS peak)
16/10/2012 13:24:49 | | OpenCL: ATI GPU 0: AMD Radeon HD 6x00 series (Sumo) (driver version CAL 1.4.1741 (VM), device version OpenCL 1.2 AMD-APP (938.2), 256MB, 223MB available)



  • I've checked and the drivers appear uptodate
  • I have previously crunched 16 HCC GPU WU which have all now validated.
  • AMD Radeon HD 6x00 series (Sumo) is not on the list of excluded cards
  • AMD Radeon HD 6x00 series (Sumo) does appear on knreed's list of top GPU cards


Anyone have any advice on what I do now?
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[Edit 1 times, last edit by jonnieb-uk at Oct 16, 2012 1:15:22 PM]
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Coleslaw
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Re: HCC ATI GPU application cannot run on your graphics card

Is your specific card one of them listed in this forum? It is possible that with the server upgrades that they haven't had time to update the excluded list. Some people have reported there 6x00 cards producing errors.

http://www.worldcommunitygrid.org/forums/wcg/viewthread_thread,33989_offset,0
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[Edit 1 times, last edit by Coleslaw at Oct 16, 2012 9:26:40 PM]
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jonnieb-uk
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Re: HCC ATI GPU application cannot run on your graphics card

Thanks for the reply.

The excluded list was updated/extended yesterday in knreed's post
https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,34054

As noted in my OP my card is not on the excluded list, original or extended. It is on knreed's list of top GPU cards
https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,34055

All 16 GPU tasks that I received were processed without error and have subsequently been validated.
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knreed
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Re: HCC ATI GPU application cannot run on your graphics card

I backed out the ATI change - you should be able to get work now.
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jonnieb-uk
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Re: HCC ATI GPU application cannot run on your graphics card

@ knreed

Still no joy! sad

Copy of Boinc Event Log (work fetch enabled)
https://dl.dropbox.com/u/52168372/BOINC%20log.txt
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Coleslaw
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Re: HCC ATI GPU application cannot run on your graphics card

Yeah I saw you mentioned that. That is why I asked if you had any of the cards mentioned in the thread. Some of the others were mentioning their cards having problems and not on that list either. Thus the potential for some cards not yet appearing on Knreeds list yet. By Knreeds post in this thread, it sounds like I was right. However, not sure why you are still having trouble unless the server just hasn't had enough time to apply the changes. There typically is a small amount of time from new settings being entered and them actually kicking in.
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[Edit 1 times, last edit by Coleslaw at Oct 17, 2012 12:54:37 AM]
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jonnieb-uk
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Re: HCC ATI GPU application cannot run on your graphics card

Still unable to obtain HCC GPU WUs. sad

Same message every hour:
The Help Conquer Cancer ATI GPU application cannot run on your graphics card
despite knreed
I backed out the ATI change - you should be able to get work now.

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jonnieb-uk
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Re: HCC ATI GPU application cannot run on your graphics card

Still being told HCC GPU can't run on my card. Guess I'm restricted to CPU until I upgrade. sad
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mikey
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Re: HCC ATI GPU application cannot run on your graphics card

Still being told HCC GPU can't run on my card. Guess I'm restricted to CPU until I upgrade. sad


I think this is your problem:
17/10/2012 00:30:15 | | ATI GPU 0: AMD Radeon HD 6x00 series (Sumo) (CAL version 1.4.1741, 256MB, 223MB available, 568 GFLOPS peak)

You only have 256MB total memory on the card, is this a laptop?
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jonnieb-uk
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Re: HCC ATI GPU application cannot run on your graphics card

@ mikey159b

Thanks for the very helpful pointer. biggrin I've resolved the problem and now have a healthy supply of GPU WUs.

Many thanks.
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