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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Non-clear sign up download |
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Thread Status: Active Total posts in this thread: 7
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
Been running Boinc for a week or so and decided it would be good to add the world community grid as a project. So try connecting and then have to create an account on website, doing this you then get prompted to download some software which comes across as software to do with the project specific tasks. It's not is an old version of boinc and by installing it all the tasks I was doing for other projects have corrupted!!! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi,
Was there not the question if you already had BOINC? Yes, once your client is attached to WCG using the just created member/password combo, not emial/password combo, the client starts downloading the fixed bits of the various sciences you have selected. Not heard of this corrupting work of any previously attached project, so where to begin? Open the BOINC Manager, go to Advanced view, Advanced Menu, Event Log and copy what you got and post it in a reply. From there we can look deeper into this "we're sorry" matter. --//-- |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
There was no "question if you already had BOINC" and my event log is empty
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Do you know of any way to recover the now lost tasks as the servers still think they are running on my machine but they aren't on my machine. Tried contacting servers and it won't redownload them
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
No, they're lost, and not worth worrying about. Someone else will get them assigned.
I looked at the sign-up page with a new member, this one, and found that there really is no "If you already got BOINC installed, return to your BOINC Manager and add World Community Grid via the Tools menu and using your new member name and passoword". Alternately make the note below the download link to say "When you have or already had the software installed, then proceed to connect World community Grid... etc etc". • Click the button to start the download: download now NOTE: When you have successfully installed the software and connected your computer to World Community Grid, you will be taken to the next page automatically. If you think that you have completed the process correctly, but the page does not advance, then please look at the following items to help you determine what additional steps may need to be taken: Print a full set of instructions by clicking here Look here to see if your firewall might be stopping you You may need to configure a proxy If these items do not help, then please consider getting help from other members in the Support Forums. Or if you would rather, you can use our contact us page to ask for assistance. If you plan to install the software later, you can continue now by clicking here to explore the rest of World Community Grid. Something for the webmaster to look at, as this is not something the beginning volunteer cruncher would always readily understand, when coming via another path with BOINC already installed. --//-- |
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Ingleside
Veteran Cruncher Norway Joined: Nov 19, 2005 Post Count: 974 Status: Offline Project Badges: 
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Not heard of this corrupting work of any previously attached project, so where to begin? New BOINC-users will most likely run v7, and downgrading from v7 will lose all work on client so...  "I make so many mistakes. But then just think of all the mistakes I don't make, although I might." |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Right, that's one way to ''loose'' your task assignments without chance of recovery.
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