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Thread Status: Active Total posts in this thread: 2
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
First, I want to thank you for contacting me about work units. When I reimaged my system, I forgot to add World Community Grid to my projects. It has been added.
Here is the problem: when I tried to log on, I had forgotten my password and used the "Forgot Password" button to reset it. I never got the e-mails at the account where I got your notification that I was no longer submitting units. I was able to remember my password. I logged on to my account and confirmed that the e-mail address for the account was the one to which the missing units e-mail was sent. I just logged on to an old e-mail account I use as a spam trap and the password reset e-mail responses were in that account. I do not understand why password resets were sent to a different e-mail address than the one listed on my account page. How can this be fixed? |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges:
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Please forward both emails (password reset and the notification of that you had stopped contributing) to support@worldcommunitygrid.org. That will give us the information we need to answer your question.
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