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devilish Feedback - increase take-up of WCG by 'de-geeking' it!

Hi from a cold and wintry Scotland, from a brand new grid user - and a bit of devil's advocacy to get the New Year started.

I've had a poke about it the forums, and can't find a better place to post this (although there may be one).

From what I can deduce, WCG is allowing me to share my 'spare' PC brainpower to number-crunch and solve problems - sounds good to me, and here I am, ready, willing and (reasonably) able.

So here's my two cents - disclaimer: I work in marketing and web design, not IT or programming. I wander in the curious twilight zone between 'regular folks' and the ones who actually know how computers work.

The single biggest thing that could be changed here to encourage more people to usefully take part - the ones who bought a family PC mainly to download things from iTunes, shop at Amazon, stream their BBC iPlayer or Hulu content or NetFlix movies - is to make the whole UI seem more familiar, less daunting and certainly less geeky. No disrespect to any of the Ubuntu-nurturing, command-line wrangling, bbediting code warriors who can make this stuff happen - but Steve Jobs is rich because he makes it look a) pretty and b) easy!!

All those people are the ones who don't realise how LITTLE of their PC's potential they actually use, and they're the same ones who will send it to landfill when the latest piece of bloated code makes it 'obselete'.

Surely, out of all the people involved in this project, someone must have a buddy who wears a black polo-neck sweater to work? And someone must care enough to realise than a few bucks spent on presentation could pay off big-time?

This seems like such a fantastic project, that it's criminal that the website looks like it's still 2004. Take a look at cloud backups like BackBlaze or Mozy, or project sites like BaseCamp, to see what kind of user experience people who are NOT geeks but online anyway (but that doesn't make them bad people :) ) need to feel comfortable.

So, I really hope someone somewhere can fund a 'makeover', together with some FAQs that regular people can relate to - the problems you are all helping to solve are too important not to let everyone in on - not just those in the 'Geek Club'.

Hope you all had a great Christmas, and a peaceful and computationally philanthropic Happy New Year to you all!

Adrian
[Dec 30, 2010 4:00:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
sk..
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

Thanks for expressing your views Adrian. Perhaps the site does need an overhaul, but it is a big site, maybe too big. For the scientists the data comes first, not the website, but I get your point -€“ presentation. I agree that most people want a click here and everything will work (be configured, setup...) solution, rather than a read the manual approach, and a working screen saver that says you are trying to cure people with MD, HIV, Cancer... rather than looking at the molecular structure of some protein spin around.
PS. Technical people are not nerds; they just know stuff that you don'€™t.
good luck
[Dec 30, 2010 7:50:17 PM]   Link   Report threatening or abusive post: please login first  Go to top 
as1981
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

I think whilst it is good to make things simple for people to understand I think there does need to be easily visible explanations of what the project is doing so people understand the impact on their system and bandwidth e.t.c.

It also protects the reputation of the project as people won't start complaining about not knowing what the software was going to do.
[Dec 30, 2010 8:29:02 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Coleslaw
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

To WCG's defense...out of the BOINC projects, it has one of the strongest websites and communities out there. It may seem outdated, but it is simple, loads quick on even old obsolete systems, and has all the information most people seek readily available. The software (provided by Berkeley) comes with a pretty balanced set of settings to not be obtrusive to the user, by default starts out in the simple view to not scare the less technically inclined, and uses a pretty screen saver if one desires. I would agree that a better link to more info on each of the WCG projects would help a ton for those who don't want to drill through the forums to get it would be a big help though.
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[Jan 13, 2011 2:36:05 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

It's a shame Apple or MS doesn't bundle BOINC in with their OS distribution & maybe put an easier to use wrapper around it, e.g. make activating WCG just like choosing a built-in screensaver...
[Jan 13, 2011 2:41:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Coleslaw
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

One step at a time....Sony just started doing this on their Vaios this past year. At least packaging it with their systems that is...not necessarily a new wrapper or anything.
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[Edit 1 times, last edit by Coleslaw at Jan 13, 2011 11:26:06 PM]
[Jan 13, 2011 11:25:11 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Hypernova
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

Working in marketing and web design, your opinion is valuable. But you also know that a website like the WCG one that is a pretty big and complex one, with all the online stats and data, articles, forums etc.. It would be pretty expensive in terms of investment (money and time) if a complete redesign would be done with all the visual bells and whistles that hardware today can handle. To my knowledge there is knowhere the money to do such an investment. So the resources available must be prioritized:
- The setting up of new projects which is time consuming in terms of having the code optimized for the grid and tested.
- The technical support of all existing ones.
- The support to keep the servers running in good order etc...
- and, and, and .....
We had unending discussions about adding a few new badges or certificates (a small wink to admin here) but even for that it seems we do not have the necessary resources, so a complete site redesign seems to me utopic.

Now let me give my opinion and experience about the site:
When I started in 2008 as a complete newcomer the site seemed to me ok, not particularly attractive, but just right. What to expect from something that is not a commercial operation. In that sense the site is pretty well designed. WCG does not sell anything, it simply gives you an opportunity. I was expecting a clean and mean site. I had a personal wish to fulfill and was looking for information. That information was quickly found. After that as a newcomer I had little trouble, the forums are well organized, and you will find a lot of support from CA, Admin, Tech and other members, and there is a bible countinuously updated by the great Sekerob, so yes I was very quickly up and crunching. After that for regular access to personal data statistics and the forums the path is quick and short. I would love some more detailed access to statistical data of other members, or a more sophisticated search function on data but frankly what we have is good enough.

You made a point however in terms of making WCG known across the planet. This has to be done by the efforts of each of us, talking to friends, in our professional environment etc. etc. On the other side the projects themselves when articles are published, they do refer to WCG and so make some advertising. Slowly, slowly WCG will grow and benefit us all.

I am sure that if as a professional web designer you would like to contribute free of charge to a redesign and improvement of the site, I am sure that Admin would take note of that biggrin
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[Jan 14, 2011 8:59:33 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

Hello WCG.
Attention: bigbanghq
Reference: bigbanghq [Dec 30, 2010 4:00:28 AM] post.

Greetings.

First off, Welcome to WCG !

Weighing in on your post, here is my opinion. In summary, I essentially go with the majority of the areas that Hypernova touched on in his [Jan 14, 2011 8:59:33 AM] post, including the part there that has to do with the idea of you volunteering webdesign for WCG. smile

Good day
;
[Jan 14, 2011 12:17:58 PM]   Link   Report threatening or abusive post: please login first  Go to top 
sk..
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

I think the only way to change the web design is to create a second WCG site and migrate to it, one by one, when new projects start, retiring old projects and leaving them in the old site. It would take years to do, but at least it's feasible, logical and lacks complexity.
I don't think that IBM would accept a site designed externally, but who knows, it's just a web site and does not have to deal with the database or transfers.
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KerSamson
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Re: Feedback - increase take-up of WCG by 'de-geeking' it!

I have a simple question: Why is "it criminal that the website looks like it's still 2004" ?
For my-self, the different topics previously addressed are really important:
  • Fast loading
  • Clarity and simplicity

In one word, the web site is efficient ! At the same time, it does not look hideous.
The impact of a good advertisement would be imho much more important that the relooking of WCG web site. It is not my intention to discourage bigbanghq but I would not like to experience an usability and efficiency lost of WCG web site in name of marketing and design trends. wink
Cheers,
Yves
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[Jan 23, 2011 7:54:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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