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  Thread: [RESOLVED] Calculus goes from 99% to 0%

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[M-BT]SiLeNc1o
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[RESOLVED] Calculus goes from 99% to 0%
Dear griders,

A friend of mine has juste installed the BOINC software with the WCG projects.

She's having trouble because when she has a calculus at 99%, after it's going to 0% and no results are sent, no point are earned. On her stats, it's written that she has no points, no time of computing, nothing !

Firstable, she had messages telling CPU usage was to high, she now has enhanced the CPU limit usage.

Could it be linked ? Is there a setting she needs to do ?

Thank you all
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[Edit 1 times, last edit by [M-BT]SiLeNc1o at Dec 16, 2010 1:37:30 AM]
[Dec 10, 2010 4:37:48 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Calculus goes from 99% to 0%
First thing for them to do is go to their messages tab and copy all messages and paste them here in the forums.

Chances are, they did return the result. Stats are only updated twice a day. Also, stats only get incremented IF the result returned is valid.

Also, have them take a look at this page. http://www.worldcommunitygrid.org/ms/viewBoincResults.do

Thanks,
-Uplinger
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Coleslaw
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Re: Calculus goes from 99% to 0%
The CPU usage being too high sounds like the setting under preferences. Have them go to the advanced view. Click on Advanced and then Preferences. Then on the processor usage tab change the "While processor usage is less than ___ percent"...change that number to 0. By default BOINC now has it set at 25% which is waaaaaay too low for most users. 0 turns this feature off.


Edit: edited for punctuation.
Edit2: Yes it could be possible. I would also suggest to make sure the option under disk and memory usage to leave applications in memory to be checked.
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[Edit 2 times, last edit by Coleslaw at Dec 10, 2010 5:13:19 PM]
[Dec 10, 2010 5:10:04 PM]   Link   Report threatening or abusive post: please login first  Go to top 
[M-BT]SiLeNc1o
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Re: Calculus goes from 99% to 0%
Thanks for reply,

She just gave me a screen of her software with the message.

I told her to wait for new results, maybe it's a question of time.
When she clicks on the link you gave, she has 0 everywhere.

I remember when I started to join BOINC that I used to have the same troubles but I can't remember how I fixed it.

Thank you for your help, if you have an idea. Else, I tell her to wait if there will be an evolution.

I keep you informed.
[Dec 10, 2010 5:21:18 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Calculus goes from 99% to 0%
What's her member name?

Also, when she shows the messages, there is a button "copy all", have her click that. Then in an email to you, paste the text into the email.

The information in the screen shot isn't enough.

Thanks,
-Uplinger
[Dec 10, 2010 5:26:56 PM]   Link   Report threatening or abusive post: please login first  Go to top 
[M-BT]SiLeNc1o
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Re: Calculus goes from 99% to 0%
Here the copy/paste of her messages.

10/12/2010 14:25:32||Starting BOINC client version 6.10.58 for windows_intelx86
10/12/2010 14:25:32||log flags: file_xfer, sched_ops, task
10/12/2010 14:25:32||Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
10/12/2010 14:25:32||Data directory: C:\ProgramData\BOINC
10/12/2010 14:25:32||Running under account Elodie
10/12/2010 14:25:33||Processor: 2 GenuineIntel Pentium(R) Dual-Core CPU T4200 @ 2.00GHz [Family 6 Model 23 Stepping 10]
10/12/2010 14:25:33||Processor: 1.00 MB cache
10/12/2010 14:25:33||Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 nx lm tm2 pbe
10/12/2010 14:25:33||OS: Microsoft Windows Vista: Home Premium x86 Edition, Service Pack 2, (06.00.6002.00)
10/12/2010 14:25:34||Memory: 3.50 GB physical, 7.18 GB virtual
10/12/2010 14:25:34||Disk: 232.88 GB total, 33.72 GB free
10/12/2010 14:25:34||Local time is UTC +1 hours
10/12/2010 14:25:36||NVIDIA GPU 0: GeForce G102M (driver version 18570, CUDA version 2020, compute capability 1.1, 512MB, 35 GFLOPS peak)
10/12/2010 14:25:43|World Community Grid|URL http://www.worldcommunitygrid.org/; Computer ID 1420890; resource share 100
10/12/2010 14:25:43|World Community Grid|General prefs: from World Community Grid (last modified 01-Jan-1970 01:00:01)
10/12/2010 14:25:43|World Community Grid|Host location: none
10/12/2010 14:25:43|World Community Grid|General prefs: using your defaults
10/12/2010 14:25:43||Preferences:
10/12/2010 14:25:43|| max memory usage when active: 1791.16MB
10/12/2010 14:25:43|| max memory usage when idle: 2686.73MB
10/12/2010 14:25:47|| max disk usage: 10.00GB
10/12/2010 14:25:47|| don't use GPU while active
10/12/2010 14:25:47|| suspend work if non-BOINC CPU load exceeds 50 %
10/12/2010 14:25:47|| (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
10/12/2010 14:25:47||Not using a proxy
10/12/2010 14:25:47||Suspending computation - initial delay
10/12/2010 14:27:32|World Community Grid|Restarting task HFCC_L3_01269545_L3_0001_0 using hfcc version 611
10/12/2010 14:27:32|World Community Grid|Restarting task faah17618_ZINC01608108_xMut_md18750_01_1 using faah version 607
10/12/2010 14:28:39||Suspending computation - CPU usage is too high
10/12/2010 14:29:19||Resuming computation
10/12/2010 14:31:29||Resuming computation
10/12/2010 14:32:00||Suspending computation - CPU usage is too high
10/12/2010 14:32:10||Resuming computation
10/12/2010 14:33:10||Suspending computation - CPU usage is too high
10/12/2010 14:34:00||Resuming computation
10/12/2010 14:35:10||Resuming computation
10/12/2010 14:35:30||Suspending computation - CPU usage is too high
10/12/2010 14:36:40||Resuming computation
10/12/2010 14:37:50||Resuming computation
10/12/2010 14:38:30||Suspending computation - CPU usage is too high
10/12/2010 14:38:40||Resuming computation
10/12/2010 14:39:10||Suspending computation - CPU usage is too high
10/12/2010 14:39:40||Resuming computation
10/12/2010 14:48:50||Resuming computation
10/12/2010 15:21:11||Suspending computation - CPU usage is too high
10/12/2010 15:21:21||Resuming computation
10/12/2010 15:45:52||Resuming computation
10/12/2010 15:46:22||Suspending computation - CPU usage is too high
10/12/2010 15:46:42||Resuming computation
10/12/2010 15:47:12||Suspending computation - CPU usage is too high
10/12/2010 15:47:52||Resuming computation
10/12/2010 15:48:32||Resuming computation
10/12/2010 15:48:42||Suspending computation - CPU usage is too high
10/12/2010 15:48:52||Resuming computation
10/12/2010 16:10:42||Resuming computation
10/12/2010 16:29:13||Resuming computation
10/12/2010 16:29:33||Suspending computation - CPU usage is too high
10/12/2010 16:30:03||Resuming computation
10/12/2010 16:31:03||Resuming computation
10/12/2010 16:34:53||Suspending computation - CPU usage is too high
10/12/2010 16:35:03||Resuming computation
10/12/2010 16:35:11|World Community Grid|Computation for task HFCC_L3_01269545_L3_0001_0 finished
10/12/2010 16:35:12|World Community Grid|Starting HFCC_L3_01323736_L3_0000_0
10/12/2010 16:35:12|World Community Grid|Starting task HFCC_L3_01323736_L3_0000_0 using hfcc version 611
10/12/2010 16:35:13|World Community Grid|Started upload of HFCC_L3_01269545_L3_0001_0_0
10/12/2010 16:35:13|World Community Grid|Started upload of HFCC_L3_01269545_L3_0001_0_1
10/12/2010 16:35:26|World Community Grid|Finished upload of HFCC_L3_01269545_L3_0001_0_0
10/12/2010 16:35:26|World Community Grid|Started upload of HFCC_L3_01269545_L3_0001_0_2
10/12/2010 16:35:32|World Community Grid|Finished upload of HFCC_L3_01269545_L3_0001_0_2
10/12/2010 16:35:32|World Community Grid|Started upload of HFCC_L3_01269545_L3_0001_0_3
10/12/2010 16:35:38|World Community Grid|Finished upload of HFCC_L3_01269545_L3_0001_0_3
10/12/2010 16:36:08|World Community Grid|Finished upload of HFCC_L3_01269545_L3_0001_0_1
10/12/2010 16:36:44||Suspending computation - CPU usage is too high
10/12/2010 16:37:14||Resuming computation
10/12/2010 17:24:57|World Community Grid|General prefs: from World Community Grid (last modified 01-Jan-1970 01:00:01)
10/12/2010 17:24:57|World Community Grid|Host location: none
10/12/2010 17:24:57|World Community Grid|General prefs: using your defaults
10/12/2010 17:24:57||Reading preferences override file
10/12/2010 17:24:57||Preferences:
10/12/2010 17:24:57|| max memory usage when active: 1791.16MB
10/12/2010 17:24:57|| max memory usage when idle: 2686.73MB
10/12/2010 17:24:57|| max disk usage: 10.00GB
10/12/2010 17:24:57|| don't use GPU while active
10/12/2010 17:24:57|| suspend work if non-BOINC CPU load exceeds 50 %
10/12/2010 17:24:57|| (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
10/12/2010 17:33:00|World Community Grid|General prefs: from World Community Grid (last modified 01-Jan-1970 01:00:01)
10/12/2010 17:33:00|World Community Grid|Host location: none
10/12/2010 17:33:00|World Community Grid|General prefs: using your defaults
10/12/2010 17:33:00||Preferences:
10/12/2010 17:33:00|| max memory usage when active: 1791.16MB
10/12/2010 17:33:00|| max memory usage when idle: 2686.73MB
10/12/2010 17:33:00|| max disk usage: 10.00GB
10/12/2010 17:33:00|| don't use GPU while active
10/12/2010 17:33:00|| suspend work if non-BOINC CPU load exceeds 50 %
10/12/2010 17:33:00|| (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
10/12/2010 17:44:36||Resuming computation
10/12/2010 17:44:56||Suspending computation - CPU usage is too high
10/12/2010 17:45:16||Resuming computation
10/12/2010 17:45:36||Suspending computation - CPU usage is too high
10/12/2010 17:45:56||Resuming computation
10/12/2010 17:48:16||Resuming computation
10/12/2010 18:09:57||Suspending computation - CPU usage is too high
10/12/2010 18:14:37||Resuming computation
10/12/2010 18:16:37||Resuming computation
10/12/2010 18:27:28||Resuming computation


Thank you
[Dec 10, 2010 5:32:49 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Coleslaw
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Re: Calculus goes from 99% to 0%
Since this is a laptop, I would recommend disabling the CPU load balancing as I described above. Instead, if you are wanting to limit the amount of CPU usage, just tell BOINC to use at most 50% of the CPU. You wont get the CPU usage is too high message and it wont keep shutting down BOINC like that. As well, it will run all the time and the CPU wont get too hot. I run my laptops around 60% for this reason. Most laptops are not run 24/7 and the ones that do generate a lot of heat. See if this option corrects her problems and if it opens up the resources she needs.
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[Dec 10, 2010 6:34:12 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Calculus goes from 99% to 0%
Looking at the logs, she did upload a result HFCC_L3_01269545_L3_0001_0

The result has not shown up in the results status page yet because her agent has not reported it. There are two steps that happen once a result is completed.
1. It upload the files to the server
2. When the agent polls for more work it also registers with the servers that work has completed. This step has not happened. (Ready to Report)

To force it, put he agent into advanced mode. Click on the projects tab. Select World Community Grid and press the update button on the left. This should Report the work and appear in the results status page within a few minutes.

Hope this helps,

-Uplinger
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[M-BT]SiLeNc1o
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Re: Calculus goes from 99% to 0%
She used the solution proposed by uplinger and it's working, she has points, 2 studies validated.

By the way, her user name is elo59650.

We are going to wait for a finished project, if the problem of 99%=>0% is still present, I will tell you.

Otherwise, I will put the topic as [Resolved].

Thank you once again for your support and good computing to you !
[Dec 10, 2010 6:57:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
[M-BT]SiLeNc1o
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Re: Calculus goes from 99% to 0%
Problem fixed, thank you all.

I change the topic to [RESOLVED]
[Dec 16, 2010 1:37:00 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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