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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Transfering team captain |
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Thread Status: Active Total posts in this thread: 8
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Fred M
Cruncher Joined: Nov 7, 2009 Post Count: 3 Status: Offline |
The SETI@Netherlands team captain is no longer responding to any request.
We like to transfer the team to our foundation but it seems to be impossible. Is there any way to do this. The reason is, we want to enter a new challenge but we can't.  |
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toss
Senior Cruncher New Zealand Joined: Jan 3, 2007 Post Count: 220 Status: Offline Project Badges: 
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges: 
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Hello 'Fred M',
Please submit a request to the World Community Grid support staff, by using the 'Contact Us' feature, and we will be happy to try and help contact the missing team captain. We usually give them 14 days to respond, before we make someone else the team captain. Thank you for your support! ErikaT |
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Fred M
Cruncher Joined: Nov 7, 2009 Post Count: 3 Status: Offline |
Hello 'Fred M', Please submit a request to the World Community Grid support staff, by using the 'Contact Us' feature, and we will be happy to try and help contact the missing team captain. We usually give them 14 days to respond, before we make someone else the team captain. Thank you for your support! ErikaT Thanks, Did that, but so far we tried it twice and got no reply of any kind. I send a contact and an email, maybe this time around.  |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Fred M,
----------------------------------------Since Team-Jacking is not unheard of, the WCG admin will take extra offline care that the assignment of the new captain slot is happening in coordinated manner. For instance... is the request by an established crunching member so email instructions best includes who has to be assigned to the position. You'll know in a few weeks. If the race starts before that, you might want to include in your request if the admin could enter your team, by extreme exception, else everyone starts writing mail requests with dormant captains. ;-) Happy Challenging
WCG
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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Thanks Sekerob, and you are correct.
'Fred M', we need an official email requesting a change of team captain and who you would like to become team captain, so we can start taking the necessary actions to make the change. ErikaT |
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Fred M
Cruncher Joined: Nov 7, 2009 Post Count: 3 Status: Offline |
Thanks for the quick response. Everything looks fine.
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ErikaT
Former World Community Grid Admin USA Joined: Apr 27, 2009 Post Count: 912 Status: Offline Project Badges:
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No problem! You are now able to join the team challenge.
ErikaT |
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