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  Thread: boinc agent unable to download tasks

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pickleman51@gmail.com
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boinc agent unable to download tasks
have no tasks running, update times out after a few seconds, seems like it is not connecting to server 6.2.28, last project sent 10/28/10 15:15:30, the last 3 results show as pending validation
[Oct 30, 2010 2:40:50 PM]   Link   Report threatening or abusive post: please login first  Go to top 
mikaok
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Re: boinc agent unable to download tasks
Can you paste the message log and we'll see what's the problem?

In the simple view of Boinc: Messages button (in the lower left corner) -> Copy All
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to infinity and beyond
[Oct 30, 2010 4:11:27 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: boinc agent unable to download tasks
OK. Maybe my issue is different, but this is what has happened here starting at about the same time:
First, for 4 FAAH tasks I got:

29/10/2010 21:48:23|World Community Grid|Task faah16653_ZINC05890989_GQ2md06000CTP_04_0 exited with zero status but no 'finished' file
29/10/2010 21:48:23|World Community Grid|If this happens repeatedly you may need to reset the project.

After that, 8 FAAH tasks uploaded successfully, but no downloads.

It has been trying unsuccessfully to download the same WU since then, the WU appears on the task list, but the download sits at 0%.

Below is the record of the first download attempt (at 30/10/2010 01:04:4). The last attempt was at 30/10/2010 10:55:14.

After that it started "requesting 0 seconds of work" and of course getting 0 new tasks, no matter what project I select or what cache I set.

Now I have aborted the stuck at 0% download file and tried updating, but it is still "requesting 0 seconds of work".

30/10/2010 01:04:48|World Community Grid|Started download of faah16258_ZINC01616313_WT2md01450CTP_00_base2.00009.pdbqt.gzb
30/10/2010 01:04:50||Project communication failed: attempting access to reference site
30/10/2010 01:04:50|World Community Grid|Temporarily failed download of faah16258_ZINC01616313_WT2md01450CTP_00_base2.00009.pdbqt.gzb: HTTP error
30/10/2010 01:04:50|World Community Grid|Backing off 45 min 11 sec on download of faah16258_ZINC01616313_WT2md01450CTP_00_base2.00009.pdbqt.gzb
30/10/2010 01:04:52||Internet access OK - project servers may be temporarily down.

Geoff
[Oct 30, 2010 5:44:56 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: boinc agent unable to download tasks
Hello Farpung,
Step 1: reboot
Step 2: switch to Advanced View
Step 3: select Transfers tab and abort any stuck transfers
Step 4: select Messages tab and copy all the new messages if it is still not downloading.
Step 5: post all your messages in this thread.

The next step might be to Update or even Reset WCG in the Projects tab, but that is heroic treatment. Let us first look at your Messages here on the forum.

confused
Lawrence
[Oct 30, 2010 5:54:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: boinc agent unable to download tasks
Thanks, it's downloading normally now.
[Oct 30, 2010 6:35:21 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: boinc agent unable to download tasks
tongue
[Oct 31, 2010 12:16:12 AM]   Link   Report threatening or abusive post: please login first  Go to top 
pickleman51@gmail.com
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Re: boinc agent unable to download tasks
Message log:

10/30/2010 11:37:44 AM||Starting BOINC client version 6.2.28 for windows_intelx86
10/30/2010 11:37:44 AM||log flags: task, file_xfer, sched_ops
10/30/2010 11:37:45 AM||Libraries: libcurl/7.19.0 OpenSSL/0.9.8i zlib/1.2.3
10/30/2010 11:37:45 AM||Data directory: C:\ProgramData\BOINC
10/30/2010 11:37:45 AM||Running under account Bill
10/30/2010 11:37:48 AM||Processor: 4 AuthenticAMD AMD Athlon(tm) II X4 635 Processor [AMD64 Family 16 Model 5 Stepping 3]
10/30/2010 11:37:48 AM||Processor features: fpu tsc pae nx sse sse2 pni 3dnow mmx
10/30/2010 11:37:48 AM||OS: Microsoft : x64 Editon, (06.01.7600.00)
10/30/2010 11:37:48 AM||Memory: 5.74 GB physical, 11.48 GB virtual
10/30/2010 11:37:48 AM||Disk: 919.74 GB total, 873.45 GB free
10/30/2010 11:37:48 AM||Local time is UTC -4 hours
10/30/2010 11:37:49 AM|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 1298405; location: (none); project prefs: default
10/30/2010 11:37:49 AM||General prefs: from World Community Grid (last modified 29-Jul-2010 15:47:48)
10/30/2010 11:37:49 AM||Host location: none
10/30/2010 11:37:49 AM||General prefs: using your defaults
10/30/2010 11:37:49 AM||Reading preferences override file
10/30/2010 11:37:49 AM||Preferences limit memory usage when active to 4409.92MB
10/30/2010 11:37:49 AM||Preferences limit memory usage when idle to 4409.92MB
10/30/2010 11:37:49 AM||Preferences limit disk usage to 9.31GB
10/30/2010 12:52:54 PM|World Community Grid|Started download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 12:52:56 PM||Project communication failed: attempting access to reference site
10/30/2010 12:52:56 PM|World Community Grid|Temporarily failed download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb: HTTP error
10/30/2010 12:52:56 PM|World Community Grid|Backing off 1 hr 20 min 20 sec on download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 12:52:58 PM||Internet access OK - project servers may be temporarily down.
10/30/2010 2:13:17 PM|World Community Grid|Started download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 2:13:19 PM||Project communication failed: attempting access to reference site
10/30/2010 2:13:19 PM|World Community Grid|Temporarily failed download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb: HTTP error
10/30/2010 2:13:19 PM|World Community Grid|Backing off 3 hr 30 min 1 sec on download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 2:13:21 PM||Internet access OK - project servers may be temporarily down.
10/30/2010 5:43:21 PM|World Community Grid|Started download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 5:43:22 PM||Project communication failed: attempting access to reference site
10/30/2010 5:43:22 PM|World Community Grid|Temporarily failed download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb: HTTP error
10/30/2010 5:43:22 PM|World Community Grid|Backing off 2 hr 54 min 43 sec on download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 5:43:23 PM||Internet access OK - project servers may be temporarily down.
10/30/2010 8:38:06 PM|World Community Grid|Started download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 8:38:08 PM||Project communication failed: attempting access to reference site
10/30/2010 8:38:08 PM|World Community Grid|Temporarily failed download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb: HTTP error
10/30/2010 8:38:08 PM|World Community Grid|Backing off 2 hr 43 min 38 sec on download of HFCC_n1_02429532_n1_0001_base1.00044.pdbqt.gzb
10/30/2010 8:38:09 PM||Internet access OK - project servers may be temporarily down.
[Oct 31, 2010 3:21:49 AM]   Link   Report threatening or abusive post: please login first  Go to top 
pickleman51@gmail.com
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Re: boinc agent unable to download tasks
aborted transfer, now have tasks running again
[Oct 31, 2010 3:26:09 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Warped@RSA
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Re: boinc agent unable to download tasks
Weird. I also had a stuck download:

Sun 31 Oct 2010 05:26:13 SAST World Community Grid Temporarily failed download of HFCC_n1_02439710_n1_0001_02439710_n1_0001.dpf.gzb: HTTP error
Sun 31 Oct 2010 05:26:13 SAST World Community Grid Backing off 2 hr 42 min 6 sec on download of HFCC_n1_02439710_n1_0001_02439710_n1_0001.dpf.gzb
Sun 31 Oct 2010 05:26:15 SAST Internet access OK - project servers may be temporarily down.

aborted it and the log-jam was cleared.
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Dave
[Oct 31, 2010 4:05:36 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Kenneth Larsen
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Re: boinc agent unable to download tasks
I have this problem too but have been unable to resolve it. It started about a week ago.
The messages I receive are: 
Sun Oct 31 12:19:51 2010	World Community Grid	Started download of hfcc.CHIBA_logo.tga.gzb 
Sun Oct 31 12:19:51 2010 World Community Grid	Started download of hfcc.HFCC_logo2.tga.gzb 
Sun Oct 31 12:19:53 2010 Project communication failed: attempting access to reference site 
Sun Oct 31 12:19:53 2010 World Community Grid	Temporarily failed download of hfcc.CHIBA_logo.tga.gzb: HTTP error 
Sun Oct 31 12:19:53 2010 World Community Grid	Backing off 1 min 13 sec on download of hfcc.CHIBA_logo.tga.gzb 
Sun Oct 31 12:19:53 2010 World Community Grid	Temporarily failed download of hfcc.HFCC_logo2.tga.gzb: HTTP error 
Sun Oct 31 12:19:53 2010 World Community Grid	Backing off 4 min 35 sec on download of hfcc.HFCC_logo2.tga.gzb 
Sun Oct 31 12:19:55 2010 Internet access OK - project servers may be temporarily down.

I've tried the following:
Cancel all uploads/downloads
Restarting Boinc / rebooting
Reset project (losing several days of finished results crying )
Detach/reattach project

None of this has helped though, I am now completely unable to crunch this project.
I have the problem on both my machines, running Boinc 6.10.58 under Linux, using different ISPs and routers (they are in different locations).

Any help would be much appreciated!
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[Edit 1 times, last edit by Kenneth Larsen at Oct 31, 2010 12:45:09 PM]
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