Hi all,

I've recently switched ISPs and I'm having some problems accessing the main website AND the Boinc service itself (so no crunching for me right now! :(). When I try to load the page, it tries to load and eventually says something like "Cannot connect to website".

I posted on my ISP's official forum and asked them if they knew what was wrong. One of the members of the forum told me to try running a traceroute and here are the results:

C:\Users\Richard>tracert www.worldcommunitygrid.org

Tracing route to www.worldcommunitygrid.org [198.20.8.246]
over a maximum of 30 hops:

1 37 ms 99 ms 99 ms bebox.config [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * 15 ms Xe0-1-1-0-grtontl1.red.telefonica-wholesale.net
[213.140.51.181]
5 83 ms 83 ms 83 ms So1-3-0-0-grtnycpt3.red.telefonica-wholesale.net
[213.140.36.206]
6 89 ms 88 ms 154 ms So4-2-0-0-grtwaseq2.red.telefonica-wholesale.net
.127.142.94.in-addr.arpa [94.142.127.134]
7 89 ms 89 ms 99 ms bx1-ashburn_so-3-1-0.net.bell.ca [64.230.147.89]

8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
*BLAHBLAHLAH*
30 * * * Request timed out.

Trace complete.

I was then advised:

"This means that the connection is probably blocked somewhere 'down the chain' however setting the routers not to reply to ICMP requests doesn't help as we cannot pinpoint where the problem is. Have you tried contacting the website's administrator and ask him or her to check whether your IP was not blocked somewhere in a firewall by a mistake?"

I can't see anywhere obvious to contact the site's admin, so I thought I'd make a post on here...

Does anyone have any ideas? :)

Thanks!