no sign of any problems here, southeast USA

Cannot upload files or get new work at moment
Been getting

for a few hours.

We could really use tracert's from locations that experience this issue. It appears that some routes into our servers are problematic and we are trying to document what those are. If you don't want to post your ip address online then please send the tracert to support@worldcommunitygrid.org and ask Kevin to review it.

thanks,
Kevin

TylerChris,

The IP you posted is a LAN IP from a range that is worldwide reserved for internal use. If you will, open a DOS / Terminal Window and type in:

tracert -h 30 -4 www.worldcommunitygrid.org > tracert.txt

this will create a file named tracert.txt which content mail to support@worldcommunitygrid.org. The first few with 192.168.xxx.xxx are the internal LAN/router IPs. The first after that is the IP address [usually temporarily] assigned to you by your ISP.

sample output:

Tracing route to www.worldcommunitygrid.org [198.20.8.246]
via maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 21 ms 22 ms 21 ms 192.168.100.1
3 22 ms 21 ms 21 ms host101-63-static.40-88-b.business.telecomitalia.it [88.40.xx.xxx]
4 22 ms 21 ms 22 ms r-pe27-vl11.opb.interbusiness.it [217.141.254.203]
5 25 ms 25 ms 25 ms 172.17.4.37
6 32 ms 32 ms 32 ms 172.17.8.165
7 33 ms 35 ms 33 ms 172.17.6.125
8 37 ms 36 ms 37 ms mil50-ibs-resid-16.mil.seabone.net [195.22.208.61]
9 128 ms 126 ms 127 ms new50-mil50-racc2.new.seabone.net [195.22.216.230]
10 129 ms 128 ms 129 ms new51-new50-racc2.new.seabone.net [195.22.216.209]
11 127 ms 126 ms 127 ms 192.205.36.229
12 142 ms 142 ms 142 ms cr1.n54ny.ip.att.net [12.122.86.6]
13 140 ms 140 ms 139 ms 12.122.6.153
14 144 ms 143 ms 143 ms 165.87.26.210
15 143 ms 144 ms 144 ms 32.115.106.22
16 * * * Time-out
17 * * * Time-out
18 * * * Time-out
19 * * * Time-out
20 * * * Time-out
21 * * * Time-out
22 * * * Time-out
23 * * * Time-out
24 * * * Time-out
25 * * * Time-out
26 * * * Time-out
27 * * * Time-out
28 * * * Time-out
29 * * * Time-out
30 * * * Time-out

Detail instruction to use tracert and interpret output: http://support.microsoft.com/kb/162326

PS, think this is covered in WCG Help, but could not immediately find it.

edits: insert contact/support mail address and some highlighting.