Index  | Recent Threads  | Unanswered Threads  | Who's Active  | Guidelines  | Search
 

Quick Go »
No member browsing this thread
Thread Status: Active
Total posts in this thread: 4
[ Jump to Last Post ]
Post new Thread
Author
Previous Thread This topic has been viewed 830 times and has 3 replies Next Thread
Former Member
Cruncher
Joined: May 22, 2018
Post Count: 0
Status: Offline
Reply to this Post  Reply with Quote 
Got email saying I haven't installed the software but I have...

I got a email today that in essence says "although you completed your registration successfully, we have no record of a computer with software successfully installed under your member name XXX". The software has been running fine for days and completed some work units. I logged into my account on the website and indeed there are no computers assigned to my account.

When I did the initial install I got a permissions error the first time BOINC tried to run. Based on something I read here I re-ran the installer and the second time there was no error and BOINC started up OK.

Couldn't find a FAQ for this. How can I assign my computer to my account?

I'm running BOINC 6.10.17 on Mac OS 10.6.3. I've attached my computer to the rosetta project and have processed work units so that part appears fine.
[May 3, 2010 1:34:42 PM]   Link   Report threatening or abusive post: please login first  Go to top 
pirogue
Veteran Cruncher
USA
Joined: Dec 8, 2008
Post Count: 685
Status: Offline
Project Badges:
Reply to this Post  Reply with Quote 
Re: Got email saying I haven't installed the software but I have...

----------------------------------------

[May 3, 2010 1:53:54 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
Cruncher
Joined: May 22, 2018
Post Count: 0
Status: Offline
Reply to this Post  Reply with Quote 
Re: Got email saying I haven't installed the software but I have...

Took a lot of reading but it did help. The bottom line is after installing I didn't know I needed to attach to the World Community Grid project. I instead had attached to Rosetta. SO I suspended Rosetta and attached to the World Community Grid project. Now my computer shows up.
[May 3, 2010 2:12:20 PM]   Link   Report threatening or abusive post: please login first  Go to top 
pirogue
Veteran Cruncher
USA
Joined: Dec 8, 2008
Post Count: 685
Status: Offline
Project Badges:
Reply to this Post  Reply with Quote 
Re: Got email saying I haven't installed the software but I have...

I wasn't sure exactly what your problem was, but I was pretty sure something in that thread would cover it.
Welcome to WCG.
----------------------------------------

[May 3, 2010 2:49:37 PM]   Link   Report threatening or abusive post: please login first  Go to top 
[ Jump to Last Post ]
Post new Thread