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World Community Grid Forums
Category: Retired Forums
Forum: Member-to-Member Support [Read Only]
Thread: Whu... what happend? |
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Thread Status: Locked Total posts in this thread: 14
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I looked into my member account for my stats.... and... what should i say. It "steps back". Its now on a point like a day ago....
whats that? just a thing for a few minutes? or was something not right with my returned results so that they decreased my points again? Hope i get my ~800 points back (if you have just about 4000 then 800 Points is a mass ^^) |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
btw: my agent still displays the correct amount of points.
hope this will continue if the agent connects the next time to the grid server. dont want to lose my points *cry* ;) |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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Andrew,
This post is more appropriate for the member to member support forum so I have moved it here. I'm starting to take a look at your account to see what is going on. knreed |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges:
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Andrew,
We have not removed any statistics from your account. You appear to have a pretty steady flow of daily stats that looks normal. When did you check your stats and what were you comparing them to? The website is updated with stats four times a day while the agent has its stats updated every time that it communicates with the server. So if you looked at your stats on the agent and then looked on the website the website can be behind in report your point totals. Let us know at what times and where you checked your stats and what the difference is that you saw. thanks, knreed |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
okay, i checked my stats when i posted the upper post, and about two ours ago it had the right points (about ~4700) in the web, and then i checked and it were about 4000.
I know that the web is often behind the agent, but i never saw something like this that the WEB point stats begin to DECREASE (short: i compared 2x the web stats, and the last time there were less points than the first time). if i look now on the agent, the points that are shown there are 4914 (the difference of about 200 points results from another unit which was already sent to the grid server about 6:20 hrs ago). For now the agents already working on a new unit (83%), so i will see in a few "moments" what happens to my agent-stats if the agent contacts to the grid server and exchanges the data. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
btw: i found it interesting that the website tolds me
Statistics Last Updated: 05/24/2005 06:06:02 (UTC) [14 hour(s) ago] the time where i visited and had more points, the web was more up-to-date (so it really uses an out-dated statistic) |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
another thing:
Last Result Returned (UTC) 05/22/2005 17:01:59 [51+ hour(s) ago] this is just untrue. in these 51 hours, i sent at least 2 results to the grid server. the last one was about 6:30 ago. |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges:
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another thing: Last Result Returned (UTC) 05/22/2005 17:01:59 [51+ hour(s) ago] this is just untrue. in these 51 hours, i sent at least 2 results to the grid server. the last one was about 6:30 ago. Andrew, Can you continue to watch this and let us know if this happens again? I suspect that you are experiencing a situation where the browser is caching a page and you are viewing the cached version rather then current version from the website (even better - clear out your browsers cache before refreshing the page if you know how to do this). I suspect this becuase the Statistics Last Updated field is the same for everyone on the website and we have not heard other reports of this problem (if anyone reading this has seen this field become more then 8 hours old please post below). If you see this again can you do me a favor? Please take a screen print of the page and save it. Next use your browser's refresh button for the page and make sure that you have the most current version of the page. If it is still out of date then send us an email at support@worldcommunitygrid.org with the screen print. thanks, knreed |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
okay, no problem in deleting the cache.
for now, the statistics look good again. btw: it occured several times (for me) that the stats was more that 8 hrs old, but the maximum i discovered was 14 hrs, but i can live with 14 hrs. Okay, the next time this occurs i try to fix it by deleting the cache. I will post here if it helps or not. thank you so far, Andrew |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
just btw @knreed: in your stats html-code you already use
<meta Http-Equiv="Cache-Control" Content="no-cache"> so, why is the browser caching (if this was the reason for that issue yesterday) the file anyway? |
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