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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: WCG mail saying "World Community Grid needs your help" [RESOLVED] |
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Thread Status: Active Total posts in this thread: 4
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Gordon_Freeman
Cruncher Joined: Feb 11, 2010 Post Count: 2 Status: Offline |
I've got mail from World Community Grid saying this:
----------------------------------------Our records reflect that you registered on February 11, 2010, but as of today your computer has not returned any research results to our servers. This means that your computer has not yet contributed to the following projects that you selected... When I look at my statistics I can see that I've got points. My statistics say this: Accumulated Points: 25,528 :: Current Ranking: 272,747 Here are total run time, points generated, results returned 0:010:05:46:23 .... 25,528 .... 48 I don't know why I've got this e-mail. I run Bionic on two computers, at home and at work, so I have at least 15-16+ straight hours. Can anyone tell me why I got this e-mail? [Edit 1 times, last edit by Gordon_Freeman at Mar 5, 2010 10:12:20 AM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Gordon,
----------------------------------------The date in the mail does not tie with the date I see that you registered, Feb. 9, 2010. Does the mail mention a different member name as you may have registered twice? If so, just ignore the mail and crunch on with the account you're contributing with. Thanks for crunching at WCG.
WCG
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Gordon_Freeman
Cruncher Joined: Feb 11, 2010 Post Count: 2 Status: Offline |
Yes, you are right... I didn't pay attention to the username. It's for another username I registered. Can I somehow delete this another username, or will it expire?
I'm sorry for causing this misunderstanding. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
No worries, it will be forgotten, but what you can do is put a garbage mail address into your 'spare' id's My Grid > My Profile and then surely you will never get mail again on that one.
----------------------------------------Till then, if you can please edit your opening post and insert [RESOLVED] in the title like in this post, we can let it sink. Accounts created are forever. happy crunching.
WCG
Please help to make the Forums an enjoyable experience for All! |
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