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  Thread: Unexpected pause and error [SOLVED]

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evilkats
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Re: Unexpected pause and error.
I experience the same error on a powerful 16 core AMD server. Coincidently it only occurs only when I try to crunch RICE on it and all other projects run just fine.

Access Violation (0xc0000005) at address 0x7D621FB5 read attempt to address 0x00000138
[Jan 19, 2010 3:06:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Unexpected pause and error.
evilkats,

If you give us more specifics we might be able to give pointer how to work around, if there's a workaround.

-Client version?
-OS?
-Message Log from time around when a fail occurred?
-Result log in full?
-How long job runs when fell occurs with all your RICE?
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[Edit 1 times, last edit by Sekerob at Jan 19, 2010 7:17:09 AM]
[Jan 19, 2010 7:16:42 AM]   Link   Report threatening or abusive post: please login first  Go to top 
evilkats
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Re: Unexpected pause and error.
Hi Sekerob,

Here is the information you have requested. Jobs started at the same time and failed shortly after, seemingly simultaneously. This error reminds me of the first BETA attempts months ago for a Beta - Discovering Dengue Drugs - Together - Phase 2, at least the Access Violation part and its number. I appreciate any help on this issue, I am able to switch to other projects on this server, unlike other people who reported this problem.

Thank you,
EvilKats

OS and Client

1/15/2010 9:26:54 PM||Starting BOINC client version 6.2.19 for windows_x86_64
1/15/2010 9:26:54 PM||log flags: task, file_xfer, sched_ops
1/15/2010 9:26:54 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8g zlib/1.2.3
1/15/2010 9:26:54 PM||Running as a daemon
1/15/2010 9:26:54 PM||Data directory: C:\Documents and Settings\All Users\Application Data\BOINC
1/15/2010 9:26:54 PM||Running under account boinc_master
1/15/2010 9:26:54 PM||Processor: 16 AuthenticAMD Quad-Core AMD Opteron(tm) Processor 8356 [AMD64 Family 16 Model 2 Stepping 3]
1/15/2010 9:26:54 PM||Processor features: fpu tsc pae nx sse sse2
1/15/2010 9:26:54 PM||OS: Microsoft Windows Server 2003 "R2": Enterprise Server x64 Editon, Service Pack 2, (05.02.3790.00)
1/15/2010 9:26:54 PM||Memory: 32.00 GB physical, 33.08 GB virtual
1/15/2010 9:26:54 PM||Disk: 19.99 GB total, 5.86 GB free
1/15/2010 9:26:54 PM||Local time is UTC -5 hours
1/15/2010 9:26:54 PM|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 995088; location: work; project prefs: work
1/15/2010 9:26:54 PM||General prefs: from World Community Grid (last modified 01-Oct-2009 09:26:08)
1/15/2010 9:26:54 PM||Computer location: work
1/15/2010 9:26:54 PM||General prefs: using separate prefs for work
1/15/2010 9:26:54 PM||Reading preferences override file
1/15/2010 9:26:54 PM||Preferences limit memory usage when active to 24575.15MB
1/15/2010 9:26:54 PM||Preferences limit memory usage when idle to 24575.15MB
1/15/2010 9:26:54 PM||Preferences limit disk usage to 3.73GB

Message log of RICE start and END times.


1/18/2010 10:35:07 AM|World Community Grid|Sending scheduler request: To fetch work. Requesting 414720 seconds of work, reporting 0 completed tasks
1/18/2010 10:35:12 AM|World Community Grid|Scheduler request succeeded: got 9 new tasks
1/18/2010 10:35:14 AM|World Community Grid|Started download of wcg_rice_6.17_windows_intelx86
1/18/2010 10:35:14 AM|World Community Grid|Started download of rice_image05_6.17.tga
1/18/2010 10:35:15 AM|World Community Grid|Finished download of wcg_rice_6.17_windows_intelx86
1/18/2010 10:35:15 AM|World Community Grid|Started download of wcg_rice_graphics_6.17_windows_intelx86
1/18/2010 10:35:16 AM|World Community Grid|Finished download of wcg_rice_graphics_6.17_windows_intelx86
1/18/2010 10:35:16 AM|World Community Grid|Started download of rice_image02_6.17.tga
1/18/2010 10:35:18 AM|World Community Grid|Finished download of rice_image05_6.17.tga
1/18/2010 10:35:18 AM|World Community Grid|Finished download of rice_image02_6.17.tga
1/18/2010 10:35:18 AM|World Community Grid|Started download of rice_image01_6.17.tga
1/18/2010 10:35:18 AM|World Community Grid|Started download of rice_image04_6.17.tga
1/18/2010 10:35:19 AM|World Community Grid|Finished download of rice_image01_6.17.tga
1/18/2010 10:35:19 AM|World Community Grid|Finished download of rice_image04_6.17.tga
1/18/2010 10:35:19 AM|World Community Grid|Started download of rice_image03_6.17.tga
1/18/2010 10:35:19 AM|World Community Grid|Started download of rice_text01_6.17.tga
1/18/2010 10:35:20 AM|World Community Grid|Finished download of rice_image03_6.17.tga
1/18/2010 10:35:20 AM|World Community Grid|Finished download of rice_text01_6.17.tga
1/18/2010 10:35:20 AM|World Community Grid|Started download of batch00521_R00521_1789e124e120d348b69925ef5b14b723.sequence
1/18/2010 10:35:20 AM|World Community Grid|Started download of batch00521_R00521_1789e124e120d348b69925ef5b14b723.dist.gzb
1/18/2010 10:35:21 AM|World Community Grid|Finished download of batch00521_R00521_1789e124e120d348b69925ef5b14b723.sequence
1/18/2010 10:35:21 AM|World Community Grid|Started download of batch00521_R00521_173d504862384792a98db2cd0d77fd9b.sequence
1/18/2010 10:35:22 AM|World Community Grid|Finished download of batch00521_R00521_1789e124e120d348b69925ef5b14b723.dist.gzb
1/18/2010 10:35:22 AM|World Community Grid|Finished download of batch00521_R00521_173d504862384792a98db2cd0d77fd9b.sequence
1/18/2010 10:35:22 AM|World Community Grid|Started download of batch00521_R00521_173d504862384792a98db2cd0d77fd9b.dist.gzb
1/18/2010 10:35:23 AM|World Community Grid|Finished download of batch00521_R00521_173d504862384792a98db2cd0d77fd9b.dist.gzb
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_01_013_15
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_01_013_15 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_02_000_14
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_02_000_14 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_01_008_0
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_01_008_0 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_02_001_6
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_02_001_6 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_02_002_14
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_02_002_14 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_02_003_16
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_02_003_16 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_01_009_1
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_01_009_1 using rice version 617
1/18/2010 10:35:23 AM|World Community Grid|Starting R00521_1789e124e120d348b69925ef5b14b723_01_012_4
1/18/2010 10:35:23 AM|World Community Grid|Starting task R00521_1789e124e120d348b69925ef5b14b723_01_012_4 using rice version 617
1/18/2010 10:35:24 AM|World Community Grid|Starting R00521_173d504862384792a98db2cd0d77fd9b_01_001_13
1/18/2010 10:35:24 AM|World Community Grid|Starting task R00521_173d504862384792a98db2cd0d77fd9b_01_001_13 using rice version 617



1/18/2010 11:00:57 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_01_012_4 finished
1/18/2010 11:00:59 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_01_012_4_0
1/18/2010 11:00:59 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_01_008_0 finished
1/18/2010 11:01:01 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_01_012_4_0
1/18/2010 11:01:01 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_01_008_0_0
1/18/2010 11:01:01 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_01_009_1 finished
1/18/2010 11:01:03 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_01_008_0_0
1/18/2010 11:01:03 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_01_009_1_0
1/18/2010 11:01:04 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_02_000_14 finished
1/18/2010 11:01:05 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_01_009_1_0
1/18/2010 11:01:06 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_02_000_14_0
1/18/2010 11:01:08 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_02_000_14_0
1/18/2010 11:01:10 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_01_013_15 finished
1/18/2010 11:01:12 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_01_013_15_0
1/18/2010 11:01:12 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_02_003_16 finished
1/18/2010 11:01:14 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_01_013_15_0
1/18/2010 11:01:14 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_02_003_16_0
1/18/2010 11:01:16 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_02_003_16_0
1/18/2010 11:01:16 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_02_001_6 finished
1/18/2010 11:01:18 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_02_001_6_0
1/18/2010 11:01:20 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_02_001_6_0
1/18/2010 11:01:27 AM|World Community Grid|Computation for task R00521_1789e124e120d348b69925ef5b14b723_02_002_14 finished
1/18/2010 11:01:29 AM|World Community Grid|Started upload of R00521_1789e124e120d348b69925ef5b14b723_02_002_14_0
1/18/2010 11:01:31 AM|World Community Grid|Finished upload of R00521_1789e124e120d348b69925ef5b14b723_02_002_14_0
1/18/2010 11:02:40 AM|World Community Grid|Sending scheduler request: Requested by user. Requesting 207360 seconds of work, reporting 8 completed tasks


Error output.

Result Name: R00521_ 1789e124e120d348b69925ef5b14b723_ 01_ 013_ 15--



<core_client_version>6.2.19</core_client_version>
<![CDATA[
<message>
- exit code -1073741819 (0xc0000005)
</message>
<stderr_txt>
Unrecognized XML in parse_init_data_file: computation_deadline
Skipping: 1264659787.000000
Skipping: /computation_deadline
wcg_seed 129035856
running time: 260.937500
wcg_seed 761746485
running time: 524.046875
wcg_seed 931707431
running time: 805.656250
wcg_seed 410765789


Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Access Violation (0xc0000005) at address 0x7D621FB5 read attempt to address 0x32363536

Engaging BOINC Windows Runtime Debugger...



********************


BOINC Windows Runtime Debugger Version 6.1.14


Dump Timestamp : 01/18/10 11:01:08
LoadLibraryA( symsrv.dll ): GetLastError = 126
LoadLibraryA( srcsrv.dll ): GetLastError = 126


Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Access Violation (0xc0000005) at address 0x7D621FB5 read attempt to address 0x00000138

Engaging BOINC Windows Runtime Debugger...



Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Access Violation (0xc0000005) at address 0x7D621FB5 read attempt to address 0x00000138

Engaging BOINC Windows Runtime Debugger...


</stderr_txt>
]]>
[Jan 19, 2010 4:29:01 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Unexpected pause and error.
Nasty line there covered in a Start Here FAQ:

- exit code -1073741819 (0xc0000005)

with strong suggestion that the system is somehow, somewhere having an instability.

Client version... I've never been able to run RICE successfully on one XP duo device using the 6.2, so when 6.10 came around it did the trick. Else always reverted to the quadruple install 5.10.45 (different releases all pointing to same data_dir). It then too magically would run RICE properly.

PS: Yes, that is the typical case... failing on the first checkpoint write, minutes into the job...within the first few seeds computed.
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[Jan 19, 2010 5:23:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
evilkats
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Re: Unexpected pause and error.
Sekerob,

I can definitely rule out overclocking or general system instability. This is a 24/7 SQL Server server an I restart it at most once a month if I ran windows updates. I let BOINC crunch for only 12 hours at night, so it won't slow down anything. I can't rule out corrupt BOINC client, or old system drivers. I am kind of weary of hardware updates on a server which sits miles away @ the data center. When the next approved edition of BOINC from WCG comes out, I'll install it, but by then RICE project may be over anyway.
I am fortunate to have access to such powerful server even for a little while, to make world a better place for everybody. It is successfully crunching Help Fight Childhood Cancer and I'll leave it at that. Again, thank you for your help in keeping support threads active.

Sincerely,
EvilKats
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Sekerob
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Re: Unexpected pause and error.
Try 5.10.45 as that is an approved WCG version. 6.2.19 is not, well it could not be as WCG only issues 32 bit clients to go with their 32 bit sciences ;>)

edit: System instability could be also in the system/hd permissions realm. I've always thought these HPF2 and RICE crap-outs within the first 2 minutes is somewhere there.
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[Edit 1 times, last edit by Sekerob at Jan 20, 2010 8:25:34 AM]
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Former Member
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Re: Unexpected pause and error.
The Rice Project always crashes on my (very old) AMD XP machine. I get numerous windows error boxes and then it crashes windows requiring a hard reboot. No problems now or historically with WCG
[Jan 26, 2010 1:05:57 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Unexpected pause and error.
Within 2 minutes or so? Yes, some clients do display this behavior. Can only recommend to disable the science in your My Grid > My Projects or Device profile if you have more computers running WCG.
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Former Member
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Re: Unexpected pause and error.
My Video card (GeForce 6200 350 Mhz 2D/3D Core, 256 RAM DDR2-266) was a little over-clocked, so I reset it to normal parameters and I'll try to run a Rice project again, since I disabled it from the project list in WCG website device profile.

I don't remember having problems with Rice project like this one.

I'll post running results.

Edit: I'm using Client 6.10.18 and works OK except that it doesn't updates the progress on system tray icon properly but that is a minor glitch. I have finally engaged a Rice WU and no errors at all, smooth crunching so far on all active projects. I'll give another update once this client has finished a few RIce WUs.

Update: Yes is all back to normal, the client has finished several Rice WUs and is all smooth as silk :)
----------------------------------------
[Edit 4 times, last edit by Former Member at Feb 22, 2010 4:18:48 PM]
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stoic-druid
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Re: Unexpected pause and error.
I'm running WCG version 6.2.28 on a number of PCs - a mix of XP pro & Vista - PC specs range from single 1.8GB AMD to Quad 2.4GB Intel.
They were all running smoothly until around Nov 2009 then the Rice WU's kept failing, so I eventually abandoned the project last month in favour of Cancer Research.
Is it worth me updating the Clients ? & if so which version has so far been most stable?
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