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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: new PC, new insatllation, Resolved |
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Thread Status: Active Total posts in this thread: 8
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Heide
Cruncher Joined: Jan 10, 2005 Post Count: 4 Status: Offline Project Badges: 
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Hi,
----------------------------------------I got a new PC and reinstalled the grid software. When I want to register as an existing member for weeks already  I get:"Unable to connect to the grid server, please verify the settings with your network administrator." He as well doesn't know what to do. Could you help me?? Kind regards Heide [Edit 1 times, last edit by Heide at Sep 18, 2009 4:46:18 PM] |
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PecosRiverM
Veteran Cruncher The Great State of Texas Joined: Apr 27, 2007 Post Count: 1054 Status: Offline Project Badges: 
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How do you connect to the internet?
----------------------------------------ie: dial-up, DSL, etc or LAN. Do you go through a Firewall?  |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Heidi,
----------------------------------------can you please open the BOINC message window, copy the log top to bottom and post it here. Gives us a first chance to have a little read of what happening in the client. Could be a proxy setting, could be a firewall stopping you to get through. ttyl
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Sep 17, 2009 4:17:12 PM] |
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Heide
Cruncher Joined: Jan 10, 2005 Post Count: 4 Status: Offline Project Badges:
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Hi,
I can't open any window, I only can see the Grid Agent Registration window. I connect by DSL to the internet and there is a firewall, too for our home-network. Regards, Heide |
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Heide
Cruncher Joined: Jan 10, 2005 Post Count: 4 Status: Offline Project Badges:
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Addition:
the firewall didn't "stop" me as long as I used th 'old PC', Heide |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Grid Agent Registration? You mean the old UD Agent? That one has been retired permanently last year June.
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WCG
Please help to make the Forums an enjoyable experience for All! |
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Heide
Cruncher Joined: Jan 10, 2005 Post Count: 4 Status: Offline Project Badges:
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Oh, I have been such a fool!! I took the version I had stored on my PC.
Now I downloaded a new agent and it works  Thank you very, very much for your help!! Very kind regards, Heide |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Glad we could be of service.
----------------------------------------An internal note a few months ago said that there were still a few trying to connect with the UD Agent, the reason a few help items have been left up. Would you please edit the title of your opening post and insert [RESOLVED]. Then all know it's a closed case without opening the thread to what it's about. happy crunching.
WCG
Please help to make the Forums an enjoyable experience for All! |
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