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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Problem with 'Tell Your Friends' link (RESOLVED) |
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Thread Status: Active Total posts in this thread: 9
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p3nguin53
Advanced Cruncher USA Joined: Dec 8, 2008 Post Count: 95 Status: Offline Project Badges: 
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When I click on the 'Tell Your Friends' link, I receive the error message 'The application is unavailable at this time, please try again later. Your action has resulted in an error'. I tried it several times on several different days with no success.
----------------------------------------Then I finally discovered that the only time the link works for me is during the small window while Statistics are being run. Why is the link not working during the rest of the day? If this link is meant to work only while stats are running, it would be helpful if the error message stated that fact instead of the vague 'try again later'. [Edit 1 times, last edit by p3nguin53 at Jun 20, 2009 4:18:18 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
If this happens, try logging out and back in again.
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p3nguin53
Advanced Cruncher USA Joined: Dec 8, 2008 Post Count: 95 Status: Offline Project Badges:
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I just logged out and signed back in. I still get the same error msg. Any other suggestions?
Yesterday I kept trying the link while the stats where running and it consistently worked OK. The moment stats were done and I could get back into the My Grid page, then the Tell Your Friends link no longer worked. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
When I click on the 'Tell Your Friends' link, I receive the error message 'The application is unavailable at this time, please try again later. Your action has resulted in an error'. I tried it several times on several different days with no success. Then I finally discovered that the only time the link works for me is during the small window while Statistics are being run. Why is the link not working during the rest of the day? If this link is meant to work only while stats are running, it would be helpful if the error message stated that fact instead of the vague 'try again later'. Maybe needing to clear you browser cache / cookie store, exit browser [what browser/version?) and restart. From which page are you trying to access TaF, since the link that works for me is actually on the My Grid page... and that you can only access when the stats are not updating ;>) There's javascript all over the place being used. Firefox with NoScript has done funny things at times. Edit: The other TaF link on the About Us page work for me too.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Jun 20, 2009 7:41:53 AM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Didactylos
This is probably not the best place to put it, but have you seen the Ufie team page. All I get is; Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. |
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p3nguin53
Advanced Cruncher USA Joined: Dec 8, 2008 Post Count: 95 Status: Offline Project Badges:
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I'm using IE7. I had a problem with my DSL line the other day and in trying to resolve that problem Support had me clear my cache and cookies. So I don't think that is causing the problem. The link isn't working now and it wasn't working before the DSL problem either. I also rebooted earlier today and that didn't help.
I've tried the link from every possible tab (Home, About Us, Research, Stats, and My Grid) and they all give me the same error. I was actually on the TAF page when the stats finished running yesterday. I hit the IE7 Refresh arrows from that page and it flipped to the error msg page. If it makes any difference, I'm running Vista Business x86 Editon, Service Pack 1. |
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p3nguin53
Advanced Cruncher USA Joined: Dec 8, 2008 Post Count: 95 Status: Offline Project Badges:
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Update - I just found that if I signout and don't sign back in then the TAF links work OK (except for on the My Grid page which I can't access while signed out).
----------------------------------------But will the email feature actually work while I'm signed out? Not sure since I didn't try it. Edit - time to get some sleep. I'll check back in on this thread in the morning. Thanks for your help so far. [Edit 1 times, last edit by p3nguin53 at Jun 20, 2009 8:30:04 AM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
How would you see your data on the My Grid page, when not logged in?
----------------------------------------Yes, the feature should work, but your own member name and email address will not be pre-filled in the sender box. Good you got it solved though. Please edit opening post title and insert [RESOLVED] so we all know.
WCG
Please help to make the Forums an enjoyable experience for All! |
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p3nguin53
Advanced Cruncher USA Joined: Dec 8, 2008 Post Count: 95 Status: Offline Project Badges:
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Thanks for your help on this. I will update the thread topic.
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