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Steve WCG
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confused Stats update

Did I miss an announcement? ... looks like stats did not update at all even though it says they have been. thinking
[Jun 19, 2009 1:29:38 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Movieman
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Re: Stats update

Did I miss an announcement? ... looks like stats did not update at all even though it says they have been. thinking

Looks like a 1/2 day is what they used.
Maybe the end of day update had an issue.
No biggie, huge numbers tomorrow! biggrin
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[Jun 19, 2009 1:46:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
David_L6
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Re: Stats update

The update failed to happen for some reason. My numbers are exactly the same as they were after this morning's update.

As Movieman said, "No biggie".

The work has been done and that's what counts. Either the update will happen later tonight or we'll have one heck of an update tomorrow.
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[Jun 19, 2009 2:02:35 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Stats update

Did I miss an announcement? ... looks like stats did not update at all even though it says they have been. thinking

Looks like a 1/2 day is what they used.
Maybe the end of day update had an issue.
No biggie, huge numbers tomorrow! biggrin

I have notified the Technical Support Team of the error by email as well as by leaving a phone message for the project manager,
[Jun 19, 2009 2:03:10 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Johnny Cool
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USA
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Re: Stats update

Did I miss an announcement? ... looks like stats did not update at all even though it says they have been. thinking

Looks like a 1/2 day is what they used.
Maybe the end of day update had an issue.
No biggie, huge numbers tomorrow! biggrin

I have notified the Technical Support Team of the error by email as well as by leaving a phone message for the project manager,


So the Technical Support Team has been notified? Just wake up the person who failed to hit the update button. biggrin

Geez ....
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[Jun 19, 2009 2:08:58 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Stats update

Got the email notice, I am looking into it.

Thanks
-Uplinger
[Jun 19, 2009 2:09:38 AM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: Stats update

Did I miss an announcement? ... looks like stats did not update at all even though it says they have been. thinking

Looks like a 1/2 day is what they used.
Maybe the end of day update had an issue.
No biggie, huge numbers tomorrow! biggrin

I have notified the Technical Support Team of the error by email as well as by leaving a phone message for the project manager,


So the Technical Support Team has been notified? Just wake up the person who failed to hit the update button. biggrin

Geez ....


Someone moved the button on us. Still looking for it...Anyways, we are looking into what has caused the issue. Again, thank you for your patience.

http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=25976

-Uplinger
[Jun 19, 2009 2:24:24 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Rickjb
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Australia
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Re: Stats update

Website tweak please? - No "sign out" button on the screen that says updates are in progress
-------------------------
The stats update has just started, while I was checking through my Results Status. I suddenly got:" Message - The page you requested is currently unavailable because the statistics are being updated. - The statistics update will finish in about 57 minutes 48 seconds."
This screen does not have a "sign out" button, so here I am suggesting that a fix for this be put towards the bottom of the to-do list.
[Jun 19, 2009 4:12:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Stats update

Rickjb -- Please open a new thread in the "Suggestions / Feedback" forum with the request you made above so that it is seen.

The problem reported in this thread about the stats update for 18 July has been corrected by the tech staff as reported here.
[Jun 19, 2009 5:52:21 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Steve WCG
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Re: Stats update

Is there a plan to "fix up" the team stats?
[Jun 19, 2009 11:02:10 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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