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  Thread: temporarily failed download - project servers my be down [RESOLVED]

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confused temporarily failed download - project servers my be down [RESOLVED]
Hi there !
I've got an issue with my BOINC client. I'm running this since quite a while, without any issue. Since 3 days now, I keep getting the same error in my log, while I didn't change anything to the config of my PC, didn't change anything to my internet connections, don't have a proxy just my computer at home and an ADSL connection using a router and a modem :
15/06/2009 23:28:40|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
15/06/2009 23:28:42||Project communication failed: attempting access to reference site
15/06/2009 23:28:42|World Community Grid|Temporarily failed download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb: HTTP error
15/06/2009 23:28:42|World Community Grid|Backing off 1 hr 17 min 10 sec on download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
15/06/2009 23:28:44||Internet access OK - project servers may be temporarily down.
15/06/2009 23:37:09|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
15/06/2009 23:37:11||Project communication failed: attempting access to reference site
15/06/2009 23:37:11|World Community Grid|Temporarily failed download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb: HTTP error
15/06/2009 23:37:11|World Community Grid|Backing off 1 hr 17 min 37 sec on download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
15/06/2009 23:37:12||Internet access OK - project servers may be temporarily down.

Can someone tell me what's wrong ?
Thanks !
----------------------------------------
[Edit 1 times, last edit by TKH at Jun 16, 2009 12:04:50 PM]
[Jun 15, 2009 9:39:49 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: temporarily failed download - project servers my be down
May be I should add also this info : every other usage of the internet is going fine, surfing, MSN, ... no issue whatever, just with the BOINC client
[Jun 15, 2009 9:42:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: temporarily failed download - project servers my be down
Hello ActifBoy,
The first question is - have you tried rebooting? Could you p0aste the Messages after a reboot?

Lawrence
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Re: temporarily failed download - project servers my be down
Hi there,
thanks for your reply. Yes, I stopped the BOINC client, restarted it, same result. Then I rebooted my computer, and the messages I copied here are those after a reboot.
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Sekerob
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Re: temporarily failed download - project servers my be down
ActifBoy,

We always also like to see that went on before the problem messages and the start up portion of the log.

But, I just added a short Step by Step FAQ to the Start Here forum relating to a different error report http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=25902 . Router/Modem booting is part of the possible resolution too. Then there is an FAQ on other comms troubles too v.v. file up/download. in http://worldcommunitygrid.org/forums/wcg/viewthread?thread=21569.

The whole index you find through the link below.

Let us know.
----------------------------------------
WCG Global & Research > Make Proposal Help: Start Here!
Please help to make the Forums an enjoyable experience for All!
[Jun 16, 2009 7:02:33 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: temporarily failed download - project servers my be down
My issue seems to be solved now : I finally did stop processing my project, did a reset, and then restarted again the project. Then my BOINC client started immediately to download again a number of files and started processing the project again.
See the related messages below. Thanks for the advice.

16/06/2009 8:53:37||Starting BOINC client version 6.2.28 for windows_intelx86
16/06/2009 8:53:37||log flags: task, file_xfer, sched_ops
16/06/2009 8:53:37||Libraries: libcurl/7.19.0 OpenSSL/0.9.8i zlib/1.2.3
16/06/2009 8:53:37||Data directory: C:\Documents and Settings\All Users\Application Data\BOINC
16/06/2009 8:53:37||Running under account Roland
16/06/2009 8:53:37||Processor: 1 GenuineIntel Intel(R) Pentium(R) 4 CPU 2.40GHz [x86 Family 15 Model 2 Stepping 9]
16/06/2009 8:53:37||Processor features: fpu tsc sse sse2 mmx
16/06/2009 8:53:37||OS: Microsoft Windows XP: Home x86 Editon, Service Pack 3, (05.01.2600.00)
16/06/2009 8:53:37||Memory: 511.00 MB physical, 1.22 GB virtual
16/06/2009 8:53:37||Disk: 74.46 GB total, 61.74 GB free
16/06/2009 8:53:37||Local time is UTC +2 hours
16/06/2009 8:53:37|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 803359; location: (none); project prefs: default
16/06/2009 8:53:37||General prefs: from World Community Grid (last modified 01-Jan-1970 01:00:01)
16/06/2009 8:53:37||Host location: none
16/06/2009 8:53:37||General prefs: using your defaults
16/06/2009 8:53:37||Reading preferences override file
16/06/2009 8:53:37||Preferences limit memory usage when active to 255.50MB
16/06/2009 8:53:37||Preferences limit memory usage when idle to 383.25MB
16/06/2009 8:53:37||Preferences limit disk usage to 9.31GB
16/06/2009 8:54:28|World Community Grid|Sending scheduler request: Requested by user. Requesting 0 seconds of work, reporting 0 completed tasks
16/06/2009 8:54:33|World Community Grid|Scheduler request succeeded: got 0 new tasks
16/06/2009 8:55:40|World Community Grid|Resetting project
16/06/2009 8:55:58|World Community Grid|Sending scheduler request: To fetch work. Requesting 43200 seconds of work, reporting 0 completed tasks
16/06/2009 8:56:03|World Community Grid|Scheduler request succeeded: got 1 new tasks
16/06/2009 8:56:03|World Community Grid|Message from server: Resent lost result faah7036_ZINC04986776_xmdEq_1HSI_01_0
16/06/2009 8:56:05|World Community Grid|Started download of wcg_faah_autodock_6.07_windows_intelx86
16/06/2009 8:56:05|World Community Grid|Started download of wcg_faah_autodock_graphics_6.07_windows_intelx86
16/06/2009 8:56:08|World Community Grid|Finished download of wcg_faah_autodock_graphics_6.07_windows_intelx86
16/06/2009 8:56:08|World Community Grid|Started download of faah_protease_6.07.dat
16/06/2009 8:56:10|World Community Grid|Finished download of faah_protease_6.07.dat
16/06/2009 8:56:10|World Community Grid|Started download of faah_image_6.07.tga
16/06/2009 8:56:12|World Community Grid|Finished download of wcg_faah_autodock_6.07_windows_intelx86
16/06/2009 8:56:12|World Community Grid|Finished download of faah_image_6.07.tga
16/06/2009 8:56:12|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_ZINC04986776.pdbqt.gzb
16/06/2009 8:56:12|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_AD4.1_bound.dat.gzb
16/06/2009 8:56:13|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_ZINC04986776.pdbqt.gzb
16/06/2009 8:56:13|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_AD4.1_bound.dat.gzb
16/06/2009 8:56:13|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_xmdEq_1HSI.pdbqt.gzb
16/06/2009 8:56:13|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_ZINC04986776_xmdEq_1HSI_01.gpf.gzb
16/06/2009 8:56:14|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_xmdEq_1HSI.pdbqt.gzb
16/06/2009 8:56:14|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_ZINC04986776_xmdEq_1HSI_01.gpf.gzb
16/06/2009 8:56:14|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_faah7036_ZINC04986776_xmdEq_1HSI_01.dpf.gzb
16/06/2009 8:56:14|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_base.00038.dat.gzb
16/06/2009 8:56:15|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_faah7036_ZINC04986776_xmdEq_1HSI_01.dpf.gzb
16/06/2009 8:56:15|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_base.00038.dat.gzb
16/06/2009 8:56:15|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
16/06/2009 8:56:15|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_base2.00038.pdbqt.gzb
16/06/2009 8:56:16|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_base1.00038.pdbqt.gzb
16/06/2009 8:56:16|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_base2.00038.pdbqt.gzb
16/06/2009 8:56:16|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_wcgrid.00038.gpf.gzb
16/06/2009 8:56:16|World Community Grid|Started download of faah7036_ZINC04986776_xmdEq_1HSI_01_wcgrid.00038.dpf.gzb
16/06/2009 8:56:18|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_wcgrid.00038.gpf.gzb
16/06/2009 8:56:18|World Community Grid|Finished download of faah7036_ZINC04986776_xmdEq_1HSI_01_wcgrid.00038.dpf.gzb
16/06/2009 8:56:18|World Community Grid|Started download of stat_v01.png
16/06/2009 8:56:18|World Community Grid|Started download of default_00_v01.gif
16/06/2009 8:56:19|World Community Grid|Finished download of stat_v01.png
16/06/2009 8:56:19|World Community Grid|Finished download of default_00_v01.gif
16/06/2009 8:56:19|World Community Grid|Started download of dddt_00_v01.gif
16/06/2009 8:56:19|World Community Grid|Started download of dddt_01_v01.png
16/06/2009 8:56:19|World Community Grid|Starting faah7036_ZINC04986776_xmdEq_1HSI_01_0
16/06/2009 8:56:19|World Community Grid|Starting task faah7036_ZINC04986776_xmdEq_1HSI_01_0 using faah version 607
16/06/2009 8:56:20|World Community Grid|Finished download of dddt_00_v01.gif
16/06/2009 8:56:20|World Community Grid|Finished download of dddt_01_v01.png
16/06/2009 8:56:20|World Community Grid|Started download of dddt_02_v01.png
16/06/2009 8:56:20|World Community Grid|Started download of dddt_03_v01.png
16/06/2009 8:56:21|World Community Grid|Finished download of dddt_02_v01.png
16/06/2009 8:56:21|World Community Grid|Finished download of dddt_03_v01.png
16/06/2009 8:56:21|World Community Grid|Started download of dddt_04_v01.png
16/06/2009 8:56:21|World Community Grid|Started download of dddt_05_v01.png
16/06/2009 8:56:22|World Community Grid|Finished download of dddt_04_v01.png
16/06/2009 8:56:22|World Community Grid|Finished download of dddt_05_v01.png
16/06/2009 8:56:22|World Community Grid|Started download of faah_00_v01.gif
16/06/2009 8:56:22|World Community Grid|Started download of faah_01_v02.gif
16/06/2009 8:56:23|World Community Grid|Finished download of faah_00_v01.gif
16/06/2009 8:56:23|World Community Grid|Finished download of faah_01_v02.gif
16/06/2009 8:56:23|World Community Grid|Started download of faah_02_v04.png
16/06/2009 8:56:23|World Community Grid|Started download of faah_03_v02.gif
16/06/2009 8:56:25|World Community Grid|Finished download of faah_03_v02.gif
16/06/2009 8:56:25|World Community Grid|Started download of faah_04_v02.gif
16/06/2009 8:56:26|World Community Grid|Finished download of faah_02_v04.png
16/06/2009 8:56:26|World Community Grid|Finished download of faah_04_v02.gif
16/06/2009 8:56:26|World Community Grid|Started download of hpf2_00_v01.gif
16/06/2009 8:56:26|World Community Grid|Started download of hpf2_01_v01.gif
16/06/2009 8:56:27|World Community Grid|Finished download of hpf2_00_v01.gif
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16/06/2009 8:56:27|World Community Grid|Started download of hpf2_02_v01.png
16/06/2009 8:56:27|World Community Grid|Started download of hpf2_03_v01.png
16/06/2009 8:56:28|World Community Grid|Finished download of hpf2_02_v01.png
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16/06/2009 8:56:28|World Community Grid|Started download of hpf2_04_v01.png
16/06/2009 8:56:28|World Community Grid|Started download of hpf2_05_v01.png
16/06/2009 8:56:29|World Community Grid|Finished download of hpf2_05_v01.png
16/06/2009 8:56:29|World Community Grid|Started download of hpf2_06_v01.png
16/06/2009 8:56:30|World Community Grid|Finished download of hpf2_04_v01.png
16/06/2009 8:56:30|World Community Grid|Finished download of hpf2_06_v01.png
16/06/2009 8:56:30|World Community Grid|Started download of hpf2_07_v01.png
16/06/2009 8:56:30|World Community Grid|Started download of hpf2_08_v01.png
16/06/2009 8:56:33|World Community Grid|Finished download of hpf2_07_v01.png
16/06/2009 8:56:33|World Community Grid|Finished download of hpf2_08_v01.png
16/06/2009 8:56:33|World Community Grid|Started download of hcc1_00_v01.gif
16/06/2009 8:56:33|World Community Grid|Started download of hcc1_01_v01.gif
16/06/2009 8:56:34|World Community Grid|Finished download of hcc1_00_v01.gif
16/06/2009 8:56:34|World Community Grid|Finished download of hcc1_01_v01.gif
16/06/2009 8:56:34|World Community Grid|Started download of hcc1_02_v01.gif
16/06/2009 8:56:34|World Community Grid|Started download of hcc1_03_v01.gif
16/06/2009 8:56:35|World Community Grid|Finished download of hcc1_02_v01.gif
16/06/2009 8:56:35|World Community Grid|Finished download of hcc1_03_v01.gif
16/06/2009 8:56:35|World Community Grid|Started download of hcc1_04_v01.gif
16/06/2009 8:56:35|World Community Grid|Started download of hcc1_05_v01.gif
16/06/2009 8:56:36|World Community Grid|Finished download of hcc1_04_v01.gif
16/06/2009 8:56:36|World Community Grid|Finished download of hcc1_05_v01.gif
16/06/2009 8:56:36|World Community Grid|Started download of hcc1_06_v01.gif
16/06/2009 8:56:36|World Community Grid|Started download of rice_00_v01.gif
16/06/2009 8:56:37|World Community Grid|Finished download of hcc1_06_v01.gif
16/06/2009 8:56:37|World Community Grid|Finished download of rice_00_v01.gif
16/06/2009 8:56:37|World Community Grid|Started download of rice_01_v02.png
16/06/2009 8:56:37|World Community Grid|Started download of rice_02_v01.gif
16/06/2009 8:56:38|World Community Grid|Finished download of rice_01_v02.png
16/06/2009 8:56:38|World Community Grid|Finished download of rice_02_v01.gif
16/06/2009 8:56:38|World Community Grid|Started download of rice_03_v01.gif
16/06/2009 8:56:38|World Community Grid|Started download of rice_04_v01.gif
16/06/2009 8:56:39|World Community Grid|Finished download of rice_03_v01.gif
16/06/2009 8:56:39|World Community Grid|Finished download of rice_04_v01.gif
16/06/2009 8:56:39|World Community Grid|Started download of rice_05_v01.gif
16/06/2009 8:56:39|World Community Grid|Started download of rice_06_v01.png
16/06/2009 8:56:40|World Community Grid|Finished download of rice_05_v01.gif
16/06/2009 8:56:40|World Community Grid|Finished download of rice_06_v01.png
16/06/2009 8:56:40|World Community Grid|Started download of rice_07_v01.png
16/06/2009 8:56:40|World Community Grid|Started download of cep1_00_v01.gif
16/06/2009 8:56:41|World Community Grid|Finished download of rice_07_v01.png
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16/06/2009 8:56:41|World Community Grid|Started download of cep1_01_v01.gif
16/06/2009 8:56:41|World Community Grid|Started download of cep1_02_v01.gif
16/06/2009 8:56:43|World Community Grid|Finished download of cep1_01_v01.gif
16/06/2009 8:56:43|World Community Grid|Finished download of cep1_02_v01.gif
16/06/2009 8:56:43|World Community Grid|Started download of cep1_03_v01.gif
16/06/2009 8:56:43|World Community Grid|Started download of cep1_04_v01.gif
16/06/2009 8:56:44|World Community Grid|Finished download of cep1_03_v01.gif
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16/06/2009 8:56:44|World Community Grid|Started download of cep1_05_v01.gif
16/06/2009 8:56:44|World Community Grid|Started download of cep1_06_v01.gif
16/06/2009 8:56:45|World Community Grid|Finished download of cep1_05_v01.gif
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16/06/2009 8:56:45|World Community Grid|Started download of cep1_07_v01.gif
16/06/2009 8:56:45|World Community Grid|Started download of cep1_08_v01.gif
16/06/2009 8:56:46|World Community Grid|Finished download of cep1_07_v01.gif
16/06/2009 8:56:46|World Community Grid|Finished download of cep1_08_v01.gif
16/06/2009 8:56:46|World Community Grid|Started download of hfcc_00_v01.gif
16/06/2009 8:56:46|World Community Grid|Started download of hfcc_01_v01.gif
16/06/2009 8:56:47|World Community Grid|Finished download of hfcc_00_v01.gif
16/06/2009 8:56:47|World Community Grid|Finished download of hfcc_01_v01.gif
16/06/2009 8:56:47|World Community Grid|Started download of hfcc_02_v01.gif
16/06/2009 8:56:47|World Community Grid|Started download of hfcc_03_v01.gif
16/06/2009 8:56:48|World Community Grid|Finished download of hfcc_02_v01.gif
16/06/2009 8:56:48|World Community Grid|Finished download of hfcc_03_v01.gif
16/06/2009 8:56:48|World Community Grid|Started download of hfcc_04_v01.gif
16/06/2009 8:56:48|World Community Grid|Started download of hfcc_05_v01.gif
16/06/2009 8:56:49|World Community Grid|Finished download of hfcc_04_v01.gif
16/06/2009 8:56:49|World Community Grid|Finished download of hfcc_05_v01.gif
16/06/2009 8:56:49|World Community Grid|Started download of hfcc_06_v01.gif
16/06/2009 8:56:49|World Community Grid|Started download of hfcc_07_v01.gif
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16/06/2009 8:56:50|World Community Grid|Finished download of hfcc_07_v01.gif
16/06/2009 8:56:50|World Community Grid|Started download of hcmd2_00_v01.gif
16/06/2009 8:56:50|World Community Grid|Started download of hcmd2_01_v01.gif
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16/06/2009 8:56:51|World Community Grid|Started download of hcmd2_02_v01.gif
16/06/2009 8:56:51|World Community Grid|Started download of hcmd2_03_v01.gif
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16/06/2009 8:56:53|World Community Grid|Started download of hcmd2_04_v01.gif
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16/06/2009 8:56:55|World Community Grid|Finished download of hcmd2_04_v01.gif
16/06/2009 8:56:55|World Community Grid|Finished download of hcmd2_05_v01.gif
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