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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: SSL encryption error while downloading. |
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Thread Status: Active Total posts in this thread: 5
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Patrick Timmons
Cruncher Canada Joined: Nov 21, 2005 Post Count: 4 Status: Offline Project Badges: 
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BOINC has been unable to download new work from WCG for the last few days. I get the following messages on the Messages tab :
2009-04-24 18:29:38|World Community Grid|Temporarily failed download of faah6442_ZINC06445068_xmdEq_1HHP_02_base1.00038.pdbqt.gzb: HTTP error 2009-04-24 18:29:38|World Community Grid|Backing off 22 min 1 sec on download of faah6442_ZINC06445068_xmdEq_1HHP_02_base1.00038.pdbqt.gzb 2009-04-24 18:29:39||Internet access OK - project servers may be temporarily down. I have traced the communication with Wireshark and I get an SSL Encrypted Alert #21 which according to rfc-4346 means decryption_failed. BOINC is version 6.4.2 running on Windows 7 Beta Build 7048 on an Intel i7 system (ASUS P6T Deluxe V2 board). Is this related to the SSL load balancer problem or am I the only one having this problem ? |
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Patrick Timmons
Cruncher Canada Joined: Nov 21, 2005 Post Count: 4 Status: Offline Project Badges:
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Sorry. BOINC is 6.4.7 and the application is FightAIDS@Home 6.07. Same software setup on a Windows XP on the same home net that works.
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JmBoullier
Former Community Advisor Normandy - France Joined: Jan 26, 2007 Post Count: 3716 Status: Offline Project Badges: 
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Is this related to the SSL load balancer problem or am I the only one having this problem ? I have neither heard of nor seen those problems for many days. I am afraid the problem is probably on your side. If you need more help from us please include the message log from the beginning of your session down to the failing downloads. Maybe we'll see something that has escaped your attention. And I assume you have already tried the traditional magic which works often for connection problems (but not always, unfortunately), i.e. a complete reboot of your computer and of your network equipment. Cheers. Jean. |
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Patrick Timmons
Cruncher Canada Joined: Nov 21, 2005 Post Count: 4 Status: Offline Project Badges:
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Here you are. Straight from a cold boot.
2009-04-25 17:53:46||Starting BOINC client version 6.4.7 for windows_x86_64 2009-04-25 17:53:46||log flags: task, file_xfer, sched_ops 2009-04-25 17:53:46||Libraries: libcurl/7.19.4 OpenSSL/0.9.8j zlib/1.2.3 2009-04-25 17:53:46||Data directory: C:\ProgramData\BOINC 2009-04-25 17:53:46||Running under account timmons 2009-04-25 17:53:46|SETI@home|Found app_info.xml; using anonymous platform 2009-04-25 17:53:46||Processor: 8 GenuineIntel Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz [Intel64 Family 6 Model 26 Stepping 4] 2009-04-25 17:53:46||Processor features: fpu tsc pae nx sse sse2 pni 2009-04-25 17:53:46||OS: Microsoft Windows 7: x64 Editon, (06.01.7048.00) 2009-04-25 17:53:46||Memory: 5.99 GB physical, 12.27 GB virtual 2009-04-25 17:53:46||Disk: 465.76 GB total, 417.02 GB free 2009-04-25 17:53:46||Local time is UTC -4 hours 2009-04-25 17:53:46||Not using a proxy 2009-04-25 17:53:46||CUDA devices found 2009-04-25 17:53:46|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 4857768; location: home; project prefs: default 2009-04-25 17:53:46|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 879805; location: work; project prefs: work 2009-04-25 17:53:46||General prefs: from World Community Grid (last modified 18-Apr-2009 19:46:08) 2009-04-25 17:53:46||Computer location: work 2009-04-25 17:53:46||General prefs: using separate prefs for work 2009-04-25 17:53:46||Reading preferences override file 2009-04-25 17:53:46||Preferences limit memory usage when active to 6134.16MB 2009-04-25 17:53:46||Preferences limit memory usage when idle to 6134.16MB 2009-04-25 17:53:46||Preferences limit disk usage to 4.00GB 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ag_B1_P1_00308_20090424_15697.wu_0 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_07fe09ad_B2_P1_00325_20090406_20800.wu_2 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ag_B3_P0_00055_20090424_24044.wu_0 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ah_B1_P1_00258_20090424_23535.wu_1 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ah_B3_P0_00351_20090424_29818.wu_1 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ah_B5_P1_00077_20090424_30734.wu_0 using astropulse_v5 version 503 2009-04-25 17:53:46|SETI@home|Restarting task ap_01mr09ah_B5_P1_00291_20090424_30734.wu_1 using astropulse_v5 version 503 2009-04-25 17:53:47|SETI@home|Restarting task ap_02mr09aa_B3_P0_00085_20090424_11564.wu_1 using astropulse_v5 version 503 2009-04-25 17:54:24|World Community Grid|Started download of faah6442_ZINC06445068_xmdEq_1HHP_02_base1.00038.pdbqt.gzb 2009-04-25 17:54:26||Project communication failed: attempting access to reference site 2009-04-25 17:54:26|World Community Grid|Temporarily failed download of faah6442_ZINC06445068_xmdEq_1HHP_02_base1.00038.pdbqt.gzb: HTTP error 2009-04-25 17:54:26|World Community Grid|Backing off 3 hr 31 min 22 sec on download of faah6442_ZINC06445068_xmdEq_1HHP_02_base1.00038.pdbqt.gzb 2009-04-25 17:54:27||Internet access OK - project servers may be temporarily down. As I was saying, I have another computer on the same network that works well with same software setup except it's running Windows XP SP2. D'autres idées ? Merci. |
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Patrick Timmons
Cruncher Canada Joined: Nov 21, 2005 Post Count: 4 Status: Offline Project Badges:
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Solved.
I did a "reset project" and it works now. Thanks for your help. |
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