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Ofek123
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issue with WCG and Rosetta\HPF2 unit

Hi all.

i got some problem with Rosetta unit in WCG client.
i am using Windows Vista 64Bit, and sometimes WCG got not responding massage and i have to close the massage and then WCG start new unit job.

and in the details of the not responding massage it write Rosetta unit that not responding.

here are the photos of the not responding massage:




i try to use BONIC 64bit version and WCG 32Bit version and the same not responding massage in those clients.

and i see this too: http://boinc.bakerlab.org/rosetta/forum_thread.php?id=2679

so how what should i do to stop this not responding massage?
tanks.
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[Edit 2 times, last edit by Ofek123 at Feb 15, 2009 9:24:22 PM]
[Feb 15, 2009 9:15:40 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: issue with WCG and Rosetta\HPF2 unit

Hello Ofek123,
I do not know what is wrong, but what is happening is that the HPF2 application crashes. After that, apparently BOINC posts a message that HPF2 does not repond to messages from BOINC. The problem is the crash. I have no idea what causes that.

Lawrence
[Feb 16, 2009 12:44:54 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Crystal Pellet
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Re: issue with WCG and Rosetta\HPF2 unit

...... The problem is the crash. I have no idea what causes that.
Lawrence


I suppose this is the well known Vista/Quad/64bit combination, where HPF2 jobs crash very often.
This is already known by the Techs, but I have no idea if they are investigating/repairing this problem anyway.
That's the reason why a lot of crunchers have ticked off HPF2 for such devices for months and months now.
[Feb 16, 2009 9:38:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: issue with WCG and Rosetta\HPF2 unit

Nope, 123bob is still running tests to find out why crashing on Vista.

The 5.1.1.0 number in the screenshot is strange. Trust it's not the client version... should not work with WCG anyway. 5.2.xx is the minimum.

Looked up the teams forum if there was anything more, but nothing additional.

Ofek123,

can you post the BOINC message log from around the time of the event. You find those in the stdoutdae.txt and stderrdae.txt files. Also can you go to the Result Status page and click on the "error" link and post the content.

thanks

Edit: Inserted RS link
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[Edit 2 times, last edit by Sekerob at Feb 16, 2009 9:54:33 AM]
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Ofek123
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Re: issue with WCG and Rosetta\HPF2 unit

from Result Status page in the time area of the crash:
faah5204_ 004506_ MC_ xMut_ md18100_ 06_ 0--
faah5203_ 005703_ MC_ xMut_ md17950_ 07_ 0--
[Feb 16, 2009 12:26:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: issue with WCG and Rosetta\HPF2 unit

Hi again,

Don't know what your nationality is, but think we have a language barrier. Click on Error or Invalid link on the Result Status page where you saw that. That opens an additional window with a log for example:

<core_client_version>6.2.28</core_client_version>
<![CDATA[
<message>
Incorrect function. (0x1) - exit code 1 (0x1)
</message>
<stderr_txt>
ERROR:: Exit at: .\dock_structure.cc line:401

</stderr_txt>
]]>

We'd like to see a copy.
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[Feb 16, 2009 12:46:16 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Ofek123
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Re: issue with WCG and Rosetta\HPF2 unit

yes, i know my English not good so much.

well here is the result log,


<core_client_version>6.2.28</core_client_version>
<![CDATA[
<message>
- exit code -1073741819 (0xc0000005)
</message>
<stderr_txt>

</stderr_txt>
]]>


and see how much sad

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[Edit 1 times, last edit by Ofek123 at Feb 16, 2009 1:32:25 PM]
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Sekerob
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Re: issue with WCG and Rosetta\HPF2 unit

Okay, that error message is familiar: Please visit this BOINC Frequently Asked Question item: http://boincfaq.mundayweb.com/index.php?language=1&view=98

It's in general specific to a hardware or operating system / software installation problem. You need to work through the FAQ and correct the problem.

ttyl
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Ofek123
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Re: issue with WCG and Rosetta\HPF2 unit

well i did it all before i read this FAQ.

my system is 100% stable.
Memory and CPU are 100% stable.
i change my motherboard and the same error.

i don't now what is this but i remove HPF2 from My Projects and i hope that i won't see this massage again.

maybe after format my windows vista it will make the problem dispirited, but now i don't gonna format my windows vista.

tanks.
[Feb 16, 2009 2:27:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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