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  Thread: Unable to upload WU's (Resolved)

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Former Member
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Re: Unable to upload WU's
I see. Thanks for clarifying that, hunterkasy. We don't recommend BOINC 6.4.5, but hopefully it won't do any harm.

dermaptera, you should then be able to reset the project normally, using the button in the Projects tab of BOINC Manager. You will still lose any unreported work.
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hunterkasy
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Re: Unable to upload WU's
so, pretty much what I get out of all of this, if you have any problems, check the forum to make sure "their side" is up or down, for anything else you have to reset your agent or uninstall it and re-stall it. and lose all of the WU's that could not be uploaded sad
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Re: Unable to upload WU's
Problems like this are very rare. From looking at your log, your problem can be correlated to a 20 minute period when the WCG servers weren't working properly, on January 25. http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=24277

edit: I should add that nearly all up or download problems will correct themselves automatically. BOINC simply retries. I still don't know the precise cause of the problem behind this thread - I can only speculate that you received some corrupt work units.
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[Edit 1 times, last edit by Former Member at Feb 1, 2009 3:03:48 AM]
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hunterkasy
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Re: Unable to upload WU's
Well I was to quick to say it was all working, When I re installed boinc it was able to download a bunch of WU's, Now I have 2 WU's done and when they tried to upload they can't same story as listed above What now?
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Re: Unable to upload WU's
So.... we were completely wrong. It happens. Given the recent server changes and associated server glitches, we were too quick to see a link.

Let's take a fresh look, and I will ask some questions that got overlooked:

Do you use a proxy server? Under normal WCG operation, the upload error is nearly always caused by a proxy problem. See the help pages: http://www.worldcommunitygrid.org/help/viewTopic.do?shortName=proxy
(Note that some of the advice is aimed at an earlier BOINC version. 6.2.28 doesn't need <force_auth>.)

A short while ago, you reported something about IPs that I didn't quite follow. secure.worldcommunitygrid.org should resolve to 198.20.8.246. If it doesn't, then either it is indeed a proxy problem, or you have some kind of DNS problem.

Even if you don't use a proxy server, some security software will set up a transparent proxy that you don't know about, in order to audit all the data being passed across the network. What security software do you use? Include security suites, firewalls, anti-virus and parental control software.

Thank you - you have been extraordinarily patient.
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hunterkasy
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Re: Unable to upload WU's
I tried pinging 198.20.8.246 but it was unreachable, so just to make sure I didn't have ping disabled, I tried pinging www.google.com, and it was able to reply. Everything that I have loaded in the task bar is: truecrypt, daemon pro, world community grid, peer guardian, iolo anti virus, (from system mechanic pro), u torrent. I use the windows xp firewall, and I do have WCG in the exceptions. I have tried the WCG communications with peer guardian and the anti virus and firewall disabled but still didn't work, I get my internet through Arvig communication, the modem runs through my smoothwall firewall, then through my hub then out to my computers, I have had everything the same for over a month nothing new on any pc. and I don't use a proxy.
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hunterkasy
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Re: Unable to upload WU's
these are all the services I run on my smoothwall server

Core services:
Logging server running 1 days
DNS proxy server running 1 days
Kernel logging server running 1 days
CRON server running 1 days
Web server running 6 hours, 35 minutes
Services:
DHCP server running 1 days
SIP server stopped
Quality of Service traffic shaping running
UPNP running 1 days
Clam Anti-virus server running 1 days
Web proxy running 1 days
Secure shell server running 1 days
Intrusion Detection System stopped
IM proxy server running 1 days
Network time server running 1 days
POP3 proxy server running 1 days
VPN stopped
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Re: Unable to upload WU's
World Community Grid have ICMP blocked, so ping won't work. So that doesn't tell us anything.

Sadly, merely disabling security software doesn't (usually) stop them at all. We have seen this on several occasions. If they were easy to disable, viruses would just turn them off.

The Windows firewall shouldn't be a problem - nobody else has problems with it, and WCG never accepts communications from outside - all communications are initiated by the client.

iolo is a new one to me. We have never seen it reported here before. Peer guardian is also capable of causing the problem you have. Check the block list for 198.20.8.246 and 198.20.8.241

The next step in troubleshooting is to turn on some debugging flags, as explained here: http://www.worldcommunitygrid.org/help/viewTopic.do?shortName=proxy

Use this file: http://www.worldcommunitygrid.org/cc_config.xml
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Re: Unable to upload WU's
Oh, and flush the cache on your DNS proxy. Thanks.
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hunterkasy
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Re: Unable to upload WU's
I entered that debugging stuff and this is the messages from the bionc agent also, I do not have proxy selected in firefox

2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: </cc_confi <client_version_check_url>
2/1/2009 12:04:45 PM||Unexpected text http://www.worldcommunitygrid.org/download.php?xml=1 in cc_config.xml
2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: </client_version_check_url>
2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: <client_download_url>
2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: <network_test_url>
2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: <start_delay>
2/1/2009 12:04:45 PM||Unparsed tag in cc_config.xml: </options>
2/1/2009 12:04:45 PM||Starting BOINC client version 6.2.28 for windows_intelx86
2/1/2009 12:04:45 PM||log flags: task, file_xfer, sched_ops, file_xfer_debug, http_debug, proxy_debug
2/1/2009 12:04:45 PM||log flags: http_xfer_debug
2/1/2009 12:04:45 PM||Libraries: libcurl/7.19.0 OpenSSL/0.9.8i zlib/1.2.3
2/1/2009 12:04:45 PM||Data directory: C:\Documents and Settings\All Users\Application Data\BOINC
2/1/2009 12:04:45 PM||Running under account Tyler
2/1/2009 12:04:45 PM||Processor: 2 GenuineIntel Intel(R) Pentium(R) D CPU 3.00GHz [x86 Family 15 Model 4 Stepping 4]
2/1/2009 12:04:45 PM||Processor features: fpu tsc pae nx sse sse2 mmx
2/1/2009 12:04:45 PM||OS: Microsoft Windows XP: Professional x86 Editon, Service Pack 3, (05.01.2600.00)
2/1/2009 12:04:45 PM||Memory: 1022.03 MB physical, 2.37 GB virtual
2/1/2009 12:04:45 PM||Disk: 149.00 GB total, 73.40 GB free
2/1/2009 12:04:45 PM||Local time is UTC -6 hours
2/1/2009 12:04:45 PM|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: 800330; location: (none); project prefs: default
2/1/2009 12:04:45 PM||General prefs: from World Community Grid (last modified 31-Jan-2009 21:18:44)
2/1/2009 12:04:45 PM||Host location: none
2/1/2009 12:04:45 PM||General prefs: using your defaults
2/1/2009 12:04:45 PM||Reading preferences override file
2/1/2009 12:04:45 PM||Preferences limit memory usage when active to 868.73MB
2/1/2009 12:04:45 PM||Preferences limit memory usage when idle to 970.93MB
2/1/2009 12:04:45 PM||Preferences limit disk usage to 9.31GB
2/1/2009 12:04:48 PM|World Community Grid|Restarting task mf131_00038_18 using hpf2 version 603
2/1/2009 12:04:51 PM|World Community Grid|Restarting task E000286_917A_001s2700l_1 using cep1 version 625
2/1/2009 12:04:58 PM||[http_debug] HTTP_OP::libcurl_exec(): ca-bundle 'C:\Program Files\BOINC\ca-bundle.crt'
2/1/2009 12:04:58 PM||[http_debug] HTTP_OP::libcurl_exec(): ca-bundle set
2/1/2009 12:04:58 PM|World Community Grid|Started upload of X0000097330613200802191122_0_0
2/1/2009 12:04:58 PM||[file_xfer_debug] URL: http://grid.worldcommunitygrid.org/boinc/wcg_cgi/file_upload_handler
2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: About to connect() to grid.worldcommunitygrid.org port 80 (#0)
2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: Trying 198.20.8.241...
2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: Connected to grid.worldcommunitygrid.org (198.20.8.241) port 80 (#0)
2/1/2009 12:04:59 PM||[http_debug] [ID#0] Sent header to server: POST /boinc/wcg_cgi/file_upload_handler HTTP/1.1
User-Agent: BOINC client (windows_intelx86 6.2.28)
Host: grid.worldcommunitygrid.org
Accept: */*
Accept-Encoding: deflate, gzip
Content-Type: application/x-www-form-urlencoded
Content-Length: 283


2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: HTTP 1.0, assume close after body
2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: HTTP/1.0 200 OK

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: Date: Sun, 01 Feb 2009 18:05:14 GMT

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: Server: IBM_HTTP_Server

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: Content-Type: text/plain

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: X-Cache: MISS from smoothwall

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: Via: 1.1 smoothwall:800 (squid/2.7.STABLE5)

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server: Connection: close

2/1/2009 12:04:59 PM||[http_debug] [ID#0] Received header from server:

2/1/2009 12:04:59 PM||[http_xfer_debug] HTTP: wrote 93 bytes
2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: Expire cleared
2/1/2009 12:04:59 PM||[http_debug] [ID#0] info: Closing connection #0
2/1/2009 12:04:59 PM||[file_xfer_debug] FILE_XFER_SET::poll(): http op done; retval 0
2/1/2009 12:04:59 PM||[http_debug] HTTP_OP::libcurl_exec(): ca-bundle set
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: About to connect() to grid.worldcommunitygrid.org port 80 (#0)
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: Trying 198.20.8.241...
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: Connected to grid.worldcommunitygrid.org (198.20.8.241) port 80 (#0)
2/1/2009 12:05:00 PM||[http_debug] [ID#1] Sent header to server: POST /boinc/wcg_cgi/file_upload_handler HTTP/1.1
User-Agent: BOINC client (windows_intelx86 6.2.28)
Host: grid.worldcommunitygrid.org
Accept: */*
Accept-Encoding: deflate, gzip
Content-Type: application/x-www-form-urlencoded
Content-Length: 64689
Expect: 100-continue


2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: Expire cleared
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: HTTP 1.0, assume close after body
2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: HTTP/1.0 417 Expectation failed

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Server: squid/2.7.STABLE5

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Date: Sun, 01 Feb 2009 18:05:08 GMT

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Content-Type: text/html

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Content-Length: 1442

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: X-Squid-Error: ERR_INVALID_REQ 0

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: X-Cache: MISS from smoothwall

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Via: 1.0 smoothwall:800 (squid/2.7.STABLE5)

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server: Connection: close

2/1/2009 12:05:00 PM||[http_debug] [ID#1] Received header from server:

2/1/2009 12:05:00 PM||[http_xfer_debug] HTTP: wrote 1442 bytes
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: Expire cleared
2/1/2009 12:05:00 PM||[http_debug] [ID#1] info: Closing connection #0
2/1/2009 12:05:00 PM||[file_xfer_debug] FILE_XFER_SET::poll(): http op done; retval -184
2/1/2009 12:05:00 PM||[file_xfer_debug] file transfer status -184
2/1/2009 12:05:00 PM|World Community Grid|Temporarily failed upload of X0000097330613200802191122_0_0: HTTP error
2/1/2009 12:05:00 PM|World Community Grid|Backing off 18 min 58 sec on upload of X0000097330613200802191122_0_0
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