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Category: Retired Forums Forum: Member-to-Member Support [Read Only] Thread: Change in Device Manager? |
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Thread Status: Active Total posts in this thread: 2
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
For the longest time my device manager listed 2 devices as being installed. Having read the FAQs, I understood that they could not be consolidated. This did not, however, stop me from trying - with no success. Finally, about a week ago I gave them both the same name and characteristics.
Still no change. Then today I checked and there was only one device listed under Device Manager. The trouble is that the statistics in "My Grid" still show 2 devices installed. Does this make any sense to anyone? |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Julied --
The device has probably just rolled off the Device Manager display because it hasn't returned results recently. Change the values in the "Installed/Registered" and "Results Returned" selections to "anytime" and you will probably see both. |
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