Sekerob
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Joined: Jul 24, 2005
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The Community-maintained Frequently Asked Questions Index
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A collections of FAQs, Frequently Asked Help items and more, sorted by type and relevance to include information sources external to WCG. Latest changes/additions are marked v. Feb 01 to May 18, 2015. Quick Index Search Tip, holding Ctrl then hitting F: - Firefox: [before, configure the search as you type function]. Type term/phrase and enter. Hit Ctrl-G to continue locating more matches.
- IE: Opens dialogue box to enter what's being looked for. All instances are highlighted in yellow as you type with IE7 and up.
- Opera: Opens the "Find in page" dialogue. Press . (period), then type the term/phrase to find as you type. Pressing , (comma) instead will only search the text of links on the page.
- Safari: Command-F presents the finder bar (under the bookmarks bar, above the page), and highlights each instance of the word in the page in orange.
- Chrome: A box will show at bottom. Type word(s) looked for. While typing, every case of the word(s) on the page will be highlighted.
- BOINC Specific Articles:
- About the BOINC Manager Graphical User Interface (GUI) controls
- A Basic Overview of the Simple- and Client View functions (1)
- "Elapsed" [Wallclock] client...CPU Time in 6.4 and below v. Sep 10,09
- Narrow Column Widths & Balloon Pop-Ups in version 6 v. Sep 10,09
- "No Work Available to Process" v. Oct 12,10
- Simple View operation and functions of the client (1)
- Snooze, Suspend and Resume client processing Manually & Automated v. Nov 21,11
- Special Startup Instructions for the BOINCmgr GUI v. Jun 18,08
- Start or Stop fetching work, then finishing tasks in progress and cache. v. Sep 29,11
- System Tray Icons Status indications v. Jun 16,09
- Update Project button operations v. Mar 8,09
- Account Key and where to find it v. Feb 10,10
- Account Management Systems (BAM/GR) v. Sep 10,09
- Benchmarks, Cobblestones and Credit Computation principles (1)
- Command line tool operations with boinccmd (1)
- Configuring the client with the "cc_config.xml" control file (2)
- CPU Usage % Understood v. Jun 12,09
- Custom Appearance (Skins) for the Simple View client (Q1-07 Newsletter)
- Delaying Computation Start During System Boot-Up v. Aug 17,08
- Duration Correction Factor or Result DCF explained (4)
- Host aka Device Identification and Merging (1)
- How to Minimize Tasks Progress Loss during Shut Down/Close/Restart/Resume v. Nov 22,11
- Install, Repair & Re-install client topics:
- Installing a client, Screenshot Guided for various versions v. Feb 14,13
- Installing on a Domain Controller v.. Nov 23,11
- Installing version 6 as a service/protected application on Windows? (2)
- Installation and Setup Help, including various Linux distros v. Oct 5,09
- Installation Fails with: "Error reading setup initialization file" (2)
- Linux Dotsch/UX Diskless USB Memory Stick setup v. Mar 21,10
- Mass / Bulk Network Deployment (incl. use of Active Directory function) v. Jul 12,09
- Migration Questions moving from the Old WCG (UD) Agent to BOINC v. May 27,08
- Moving BOINC data_dir storage to a different drive/partition [DON'T use Net-Drive!] (2)
- Newly installed client tells to reboot system over and over! v. Feb 4,10
- FreeBSD / OpenBSD using Linux Science Applications v. Mar 7,08
- GPU on Windows crunchers need to install WITHOUT Protected Application Execution selection!
- Restoring (Re)Installing & How to Avoid New Registrations without Merge functionality v. May 17,08
- Tools for Mac OS X (1)
- Tutorial - Diskless Ubuntu clients for BOINC crunching (discussion thread)
- Ubuntu install using the Synaptic Package Manager RPM v. Feb 28,11
- Uninstalling BOINC & Post-Cleanup v.. Dec 11,09
- Windows Installer Error Messages 1101 through 3002 MSDN Library
- Error 1325. XXX is not a valid short name (2)
- Error 1706. Setup cannot find the required files (2)
- Error 1714: older version cannot be removed (2)
- Password and Member Name Rules for Client and WCG v. Aug 29,08
- Proxy Settings & Authentication v. Feb 17,11
- Reliable Device Rating & Impact on Rush Tasks (See Deadlines topic in Project section)
- Remote Controlling the Client & Configuration (1)
- Removing old hosts from the Select Computer drop down list v. Jan 22,10
- Result Status page activities:
- Screen Saver:
- Project Status, Server Status & Feeder Backlog information pages - Not available in foreseeable future!
- Server Structure Information v. Oct 6,13
- Service aka Protected Application Execution Stop and Start under client version 6 (external wiki)
- Stop fetching work and finish tasks in progress. v. Jan 25,09
- Stop work after Computer is Idle for X minutes v. Oct 5,10
- Tasks aka Work Unit Processing Topics:
- "Aborted by project" Messages v. Oct. 19,07
- Earliest Deadline First processing of Tasks (See also "Running - High Priority")
- Estimated Tasks "Time To Complete" Are Totally Wrong v. Mar 22,13
- No Work Sent (Won't Finish In Time) v. Jan 24,10
- Running - High Priority processing of Tasks v. Oct 5,13
- Task shows 100% completion yet displays status "Waiting to Run" v. Oct 28,08
- Tasks Checkpoint Saving - How to Minimize Progress Loss during Close/Restart/Resume v. May 4,12
- Task run time capping v. Sep 15,10
- Waiting to Report (See Ready to Report, section 4)
- Waiting for Memory Task (Work Unit) Status v. Aug 14,07
- When Overdue Tasks Are Really NOT Worth Completing! v. Sep 10,10
- When Tasks get Canceled through Server Instruction being Redundant or Buggy? v. Oct 19,07
- When there are internet bandwidth/usage concerns for one or more clients v. Mar 10,11
- Whilst processor usage is less than 25 percent (0 means no restriction) (client 6.10.36 discussion)
- Wrong deadline time in the task list of BOINC Manager? v. Mar 23,10
- Vista, How to Set Up, Configure and Handle the Client v. Apr 5,09
- Vista, How to Configure a System Task to prevent Start Up blocking v. Apr 5,09
- Volunteer program contributing client translations v. Jul 13,09
- [Weak] Accountkey use to Attach / Add World Communit Grid as a guest device v. Oct 17,13
- [Workaround] to Attach / Add World Communit Grid to a client v. Oct 17,13
- BOINC Website Performance Profiles, Presets and Preferences
- BOINC releases, science versions and 3rd party add-ons
- BOINC Messages and Problem Resolution
Before continuing your quest:- Is the System Date and Time set Correctly on the problem device? (After correcting, do hit the update button in the client project tab!)

- ... Did you look in the BOINC message log (stdoutdae.txt) and Result Log on the website My Contribution > Result Status what's wrong?
... (Do post copy when asking for help!)
- ... Did you do an orderly boot to refresh the system?
- ... For Overclockers, was the system known to be stable for a specific science application, before fails started appearing?
- ... Did you check that "Run based on preferences" was selected if you do not want to run maximum all the time?
- ... Have you verified that the security/antivirus software is not blocking BOINC and the science applications?
- ... Of course, is the agent doing enough hours in a day to finish the assigned tasks before the deadline?
If so, then look below for more answers to your issue(s)
- Problem, Message & Error Log Reporting v. Oct 5,08
- [BOINC Manager] Cannot connect to a client (2)
- ... can't / couldn't resolve hostname v. Jun 13,09
- Caveats & Pitfalls when configuring Device Profiles v.Jul 29,08
- Client ignores "Do work after idle for X minutes" setting. v. Aug 28,07
- Client not Pausing when Mouse or Keyboard are operated v. Oct 26,08
- Client not using all processors or available computing time. v. Oct 21,09
- Completed result XXX refused: result already reported as success v. Sep 15,09
- CreateProcess() failed - Access is denied. (0x5) Make sure your AV is not blocking the client/science apps.
- Daily Tasks Quota and what Increases / Decreases these. v. Jan 31,12
- Device and Credits are not showing on My Contribution v. Jan 19,10
- Download of Task File Failing Constantly v. Jun 26,09
- Reported by file upload server: Result Name XYZ Locked by file_upload_handler PID=xxxxx v. May 28,09
- Scheduler request failed:
- [error] App version has unsupported platform xxxxxxxxxxxxx v. Jul 8,10
- [error] No application found for task: xxxxxxxxxxxxx ; discarding v. Jul 8,10
- [error] No Work Available to Process v. Oct 12,10
- Error Code Listing -101 to -230 and more (2)
- exceeded CPU time limit xxxxxxxx.xxxxxx (2)
- Exit code ...
- Failed to add project - [even when you entered the WCG member/user name/password, NOT email address!]
- Failed to add user to the 'boinc_admins' group v. Jun 18,11
- "Failed to get VersionInfo size: 1812&qu...ocent Result log entries. v. Dec 8,12
- HTTP error 0 Client <= 6.12.33 does not have this problem! v. Oct 22,11
- Known Issues & Project Support RSS Feeds v. Sep 10,09
- Max disk space exceeded (project) / Error 196 EXIT_DISK_LIMIT EXCEEDED v. May 5,15
- Maximum Number of CPU's that BOINC can see [if greater than 32]? v. Apr 23,10
- Message from server:...
- No heartbeat from core client for 30 sec - exiting (2) (3) (4) v. May 28,09
- Output File xxxxxxxx Absent (discussed here , comments/questions are welcome)
- Output file xxxx for task yyyy absent [Linux 32 bit-libs missing for e.g. CEP2] (1)
- Problems with Anti-Virus and Firewall Programs v. Dec 12,07
- Process got signal 11 BFS
- "Ready To Report" Tasks Status and how to understand them! v. Sep 15,09
- Remote Control Client switching is very slow! v. Aug 4,08
- SIGSEGV: segmentation violation BFS
- Special Characters in Member Name or Password Are Not Accepted during Project Attaching v. Aug 29,08
- Suspended Computation, Why This Happened and How to Resume Computing! (in draft here , comments/questions welcome) v. Aug 24,08
- Suspending computation - CPU usage is too high (client 6.10.36 discussion)
- Task Appears to be making No Progress / Seems Stuck and How to Recover v. Nov 5,08
- Task (task) exited with a DLL initialization error (2)
- ...transient HTTP error When non-specific and persistent, modify cc_config.xml and post expanded event/message log! Revised Apr 28,11
- Temporarily failed upload of ........: can't resolve hostname v. Jun 12,09
- Unrecoverable error for result (task) (too many exit(0)s) (2)
- Waiting to contact project servers v. Nov 13,08
- When Client-Server Communications Started to be Troublesome v. Jun 14,08
- Why a Software Firewall Shows Continuous Network Traffic for Client? v. May 28,09
- Why getting only C4CW workunits on Linux, 64 bits v. May 28,12
- "Zero Status" & "If this happens repeatedly...." Messages v. Jun 29,13
- System Maintenance & Diagnostics
- Research / Projects Articles
- Beta Testing program information v. Sep 23,10
- Clean Energy Project Task Duration Estimation v. Dec. 16,08
- Credit computed for Quorum 2 v. Aug 16,08
- Deadlines for Standard & Rush Tasks and What Clients Get These v. Mar 27,13
- Discovering Dengue Drugs - Together (DDDT), C...ion & Pre-Job Testing v. Jun 29,13
- Discovering Dengue Drugs - Together, Phase 2 (DDDT2) Work Seeding Flow Rev Feb 17,10
- FightAIDS@Home (FA@H), Credit, Single Validation & Pre-Job Testing v. Jun 29,13
- Help Cure Muscular Dystrophy, Phase 2 Parents/[Grand]Children task sizes and durations. v. Nov 23,09
- Homogeneous Redundancy [HR], requirement to set quorum assignments per OS and CPU brands/families (BOINC)
- Human Proteome Folding (HPF2), Credit, Quorum and Result Validation v. Mar 6,08
- Intermittent and Active-Intermittent Research v. Jul 8,10
- Minimum Quorum & Initial Distribution of Work Units aka Tasks v. May 2,12
- Nutritious Rice for the World (RICE), Credit, Quorum and Result Validation v. Jul 1,08
- Project Checkpoint Saving - How to Minimize Progress Loss during Close/Restart/Resume v. Nov 22,11
- Projects, Systems Usage & Requirements Matrix v. Oct 13,10
- Zero Redundancy / Single Validation & Credit Rules v. Jun 29,13
- How To's
- A Collection of WIKI Resources (external) v. Aug 13,08
- Creating a skin for the BOINC Manager (1)
- Beta Test program enrollment v. Sep 23,10
- CPU Usage Throttle & Temperature Control for BOINC Rev May 11,10
- Enforce Maximum Output and CPU cores for a device. v. Apr 23,10
- Forum Navigation & Search How To's. v. Sep 10,09
- Forum Signature Image and Link coding plus More Forum Tips v. Mar 18,06
- Last Result Returned and Last Agent Contact With Servers v. Jun 9,08
- Lost Password and Member Name Recovery v. Aug 10,08
- Seeking WCG Support via Email v. Jan 28,05
- Smooth BOINC Throttling on Windows using ThreadMaster+GUI v. Nov 30,13
- Statistics showing as Question Marks (?:???:??:??:??) v. Nov 12,05
- Team & Member topics:
- Updating the Country Information in your Prof...ontribution & Forums) v. Mar 12,05
- Web resources for BOINC participants (external wiki, many foreign language help links)
- Widgets - Some Supplemental Information. WCGWiki
- Windows XP Hibernation v. Sep 3,06
- Members Maintained Life Science Related News Threads
- News, Updates, Promotion, Public Relations and Social Networking
- Statistics
- Badges for Project Contributions, Past and Present v. Jan 26,15
- Calculating FLOPS (Floating Point Operations Per Second) based off WCG points. WCG Help Article
- Certificates of Contribution, coming in the near future v. Dec 2,09
- Device (Host) Statistics issues v. Jan 19,10
- My Contribution Statistics Update, Schedule and XML Export frequency v. Dec 19,09
- Points shown on the web site don't match the points in Client. v. Aug 28,07
- Project Statistics (accessible outside Maintenance Times)
- RAC (Recent Average Credit) for devices and accounts (1)
- Realtime statistic gadgets for desktop and web browser WCG wiki
- RSS Feeds for Statistics v. Sep 10,09
- Supplemental Performance and Project Charts for WCG v. Aug 30,10
- Team Points And Personal Points Distribution v. Jan 21,05
- Third Party Statistics Websites v. Sep 10,09
- XML interface for the statistics WCG Help Article
- Housekeeping at the World Community Grid
- Other
- Graphical Processor Units [GPU] utilizing research projects at WCG
NB: Many hyperlinks are shortened with the bit.ly service (same as tinyurl), to overcome the characters per post limit.
Some acronyms/footnotes explained: (1) OBW = Official BOINC Wiki maintained by the developers of the client that WCG uses. (2) BFS = BOINC FAQ Service, a resource maintained answering additional questions not covered here. (3) MP = Member post explaining the issue. (4) UnOBW = UnOfficial BOINC Wiki, was Discontinued!
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[Edit 298 times,
last edit by ErikaT at Feb 8, 2016 6:18:28 PM]
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