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  Thread: Missing account key

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Former Member
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Missing account key
Hello,
I've tried everything I've found in this forum to get rid of the message:
"Invalid or missing account key. Visit this project's web site to get an account key."
- checked MyProfile for an account id
- removed/added the project several times
- re-installed BOINC
- renamed account_www.worldcommunitygrid.org.xml

But the message still occurs. What else can I do ?
[May 6, 2008 7:56:30 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Missing account key
Hi,

There were several asking about same yesterday here , so an FAQ was created in the Start Here forum: http://www.worldcommunitygrid.org/forums/wcg/printpost?post=164717

If that does not work, I'm at loss, so please would you post the actual message sequence before and after that 'annoying' line.

Sorry for any inconvenience.
----------------------------------------
WCG Global & Research > Make Proposal Help: Start Here!
Please help to make the Forums an enjoyable experience for All!
----------------------------------------
[Edit 2 times, last edit by Sekerob at May 6, 2008 8:07:23 AM]
[May 6, 2008 8:01:51 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Missing account key
Hello,
detach/attach didn't work,m I've tried several times.
Here the messages:

06.05.2008 09:53:42||Processor: 1 GenuineIntel Intel(R) Pentium(R) M processor 1700MHz [x86 Family 6 Model 9 Stepping 5]
06.05.2008 09:53:42||Processor features: fpu tsc sse sse2 mmx
06.05.2008 09:53:42||OS: Microsoft Windows XP: Professional Edition, Service Pack 2, (05.01.2600.00)
06.05.2008 09:53:42||Memory: 1022.92 MB physical, 2.40 GB virtual
06.05.2008 09:53:42||Disk: 55.89 GB total, 23.86 GB free
06.05.2008 09:53:42||Local time is UTC +2 hours
06.05.2008 09:53:42||No general preferences found - using BOINC defaults
06.05.2008 09:53:42||Preferences limit memory usage when active to 511.46MB
06.05.2008 09:53:42||Preferences limit memory usage when idle to 920.63MB
06.05.2008 09:53:42||Preferences limit disk usage to 9.31GB
06.05.2008 09:53:42||This computer is not attached to any projects
06.05.2008 09:53:42||Visit http://boinc.berkeley.edu for instructions
06.05.2008 09:53:46||Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php
06.05.2008 09:54:27|World Community Grid|Master file download succeeded
06.05.2008 09:54:32|World Community Grid|Sending scheduler request: Project initialization. Requesting 1 seconds of work, reporting 0 completed tasks
06.05.2008 09:54:37|World Community Grid|Scheduler request succeeded: got 0 new tasks
06.05.2008 09:54:37|World Community Grid|Message from server: Invalid or missing account key. Visit this project's web site to get an account key.
06.05.2008 09:54:40|World Community Grid|Started download of stat_v01.png
.......
06.05.2008 09:55:00|World Community Grid|Finished download of hcc1_06_v01.gif
06.05.2008 10:12:00|World Community Grid|Sending scheduler request: Requested by user. Requesting 30240 seconds of work, reporting 0 completed tasks
06.05.2008 10:12:05|World Community Grid|Scheduler request succeeded: got 0 new tasks
06.05.2008 10:12:05|World Community Grid|Message from server: Invalid or missing account key. Visit this project's web site to get an account key.
06.05.2008 10:13:12|World Community Grid|Resetting project
06.05.2008 10:13:12|World Community Grid|Detaching from project
06.05.2008 10:13:22||Fetching configuration file from http://www.worldcommunitygrid.org/get_project_config.php
06.05.2008 10:13:42|World Community Grid|Master file download succeeded
06.05.2008 10:13:47|World Community Grid|Sending scheduler request: Project initialization. Requesting 1 seconds of work, reporting 0 completed tasks
06.05.2008 10:13:52|World Community Grid|Scheduler request succeeded: got 0 new tasks
06.05.2008 10:13:52|World Community Grid|Message from server: Invalid or missing account key. Visit this project's web site to get an account key.
06.05.2008 10:13:53|World Community Grid|Started download of stat_v01.png
06.05.2008 10:13:53|World Community Grid|Started download of default_00_v01.gif
....
[May 6, 2008 8:15:51 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Missing account key
I found some more posts on the topic and propose following:

  • Detach WCG from BOINC
  • Exit BOINC
  • Navigate with file explorer to the BOINC Program / Data directory (should normally be listed in the boot up BOINC message log)
  • Delete all files that have worldcommunitygrid.org in the name like account_www.worldcommunitygrid.org.xml (there are about 6)
  • Go to the projects subdir and delete the www.worldcommunitygrid.org sub dir
  • Start BOINC
  • Attach WCG to BOINC

    Uninstalling does not remove all remnants of projects!

    I'm not sure if the initial fail (wild guess) is because the installer interacts somehow with a web browser, whether one has to be signed in to WCG and whether the right web browser is set as the system default (your main web-browser might not be)

    Dumb as it may sound, try booting too. We get the frequent "it's a miracle that happened".

    ttyl
    • ----------------------------------------
    WCG Global & Research > Make Proposal Help: Start Here!
    Please help to make the Forums an enjoyable experience for All!
    [May 6, 2008 8:29:13 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    Former Member
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    Re: Missing account key
    No sorry, still doesn't work. I even cleaned my browser history crying
    Only other thing I could think of now is to delete my current WCG registration and create a new one ....

    Any other options ?
    [May 6, 2008 9:00:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    Sekerob
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    Re: Missing account key
    There is a different way to force the situation and that is to use the boinccmd tool. Let me purge my brain and seek fresh code in the wiki http://boinc.berkeley.edu/trac/wiki/BoincCmd. It entails opening a DOS cmd window, navigating to the BOINC program dir and typing

    boinccmd --project_attach URL AccountKey

    The account key for WCG is on the My Grid > My Profile for example

    BOINC Account Key: 0aa801caa57e5c375e123076e123e18f
    BOINC Project URL: www.worldcommunitygrid.org

    ttyl

    (For hackers amongst the readers, the code was mangled :o)
    ----------------------------------------
    WCG Global & Research > Make Proposal Help: Start Here!
    Please help to make the Forums an enjoyable experience for All!
    ----------------------------------------
    [Edit 2 times, last edit by Sekerob at May 6, 2008 9:22:04 AM]
    [May 6, 2008 9:12:01 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    Former Member
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    Re: Missing account key
    That command adds the project to the list, but the message still occurs then.....

    Strange thing is .... when I try that "--lookup_account command" it lists my account key correctly ....
    [May 6, 2008 10:47:12 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    Sekerob
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    Re: Missing account key
    Okay, don't go off creating a new account. It's time for the tech expert to look at this.

    I found on an other project that the browser cookie indeed seems to hold that account key info too.... wonder what yours says?

    ttyl
    ----------------------------------------
    WCG Global & Research > Make Proposal Help: Start Here!
    Please help to make the Forums an enjoyable experience for All!
    [May 6, 2008 10:53:57 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    Former Member
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    Re: Missing account key
    So I wait for further instructions, ok.

    Thanks for not giving up applause !
    [May 6, 2008 10:58:41 AM]   Link   Report threatening or abusive post: please login first  Go to top 
    knreed
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    Re: Missing account key
    This has been fixed. The next time your computer attempts to connect to the servers it will connect properly.

    We apologize for the troubles.
    [May 6, 2008 1:58:39 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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