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  Thread: Access to reference site succeeded - project servers may be temporarily down.

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Access to reference site succeeded - project servers may be temporarily down.
Ok I have two computers on the same network both running Boinc. Both were working fine for a number of weeks until yesterday morning one of them failed to be able to upload its completed workunits. The other computer is still working flawlessly.

The computer that works has Windows XP operating system and is running version 5.10.30 of the Boinc software. The computer that doesn't work has Gentoo Linux and version 5.8.15 of the Boinc software. Here is what the message log records when I click "Retry communications":


Tue 15 Jan 2008 11:22:49 AM EST|World Community Grid|[file_xfer] Started upload of file ll752_00023_3_0
Tue 15 Jan 2008 11:22:49 AM EST|World Community Grid|[file_xfer] Started upload of file ll770_00064_17_0
Tue 15 Jan 2008 11:22:50 AM EST||Project communication failed: attempting access to reference site
Tue 15 Jan 2008 11:22:50 AM EST|World Community Grid|[file_xfer] Temporarily failed upload of ll752_00023_3_0: http error
Tue 15 Jan 2008 11:22:50 AM EST|World Community Grid|Backing off 2 hr 33 min 34 sec on upload of file ll752_00023_3_0
Tue 15 Jan 2008 11:22:50 AM EST|World Community Grid|[file_xfer] Temporarily failed upload of ll770_00064_17_0: http error
Tue 15 Jan 2008 11:22:50 AM EST|World Community Grid|Backing off 1 hr 7 min 51 sec on upload of file ll770_00064_17_0
Tue 15 Jan 2008 11:22:50 AM EST|World Community Grid|[file_xfer] Started upload of file ll774_00003_17_0
Tue 15 Jan 2008 11:22:51 AM EST||Access to reference site succeeded - project servers may be temporarily down.
Tue 15 Jan 2008 11:22:51 AM EST|World Community Grid|[file_xfer] Temporarily failed upload of ll774_00003_17_0: http error
Tue 15 Jan 2008 11:22:51 AM EST|World Community Grid|Backing off 48 min 10 sec on upload of file ll774_00003_17_0
Tue 15 Jan 2008 11:22:53 AM EST||[sched_op_debug] SCHEDULER_OP::init_op_project(): starting op for http://www.worldcommunitygrid.org/
Tue 15 Jan 2008 11:22:53 AM EST|World Community Grid|Sending scheduler request: Requested by project
Tue 15 Jan 2008 11:22:53 AM EST|World Community Grid|Requesting 14620 seconds of new work, and reporting 1 completed tasks
Tue 15 Jan 2008 11:22:54 AM EST||Project communication failed: attempting access to reference site
Tue 15 Jan 2008 11:22:56 AM EST||Access to reference site succeeded - project servers may be temporarily down.
Tue 15 Jan 2008 11:22:59 AM EST|World Community Grid|Scheduler request failed: SSL connect error
Tue 15 Jan 2008 11:22:59 AM EST|World Community Grid|Deferring communication for 1 hr 46 min 39 sec
Tue 15 Jan 2008 11:22:59 AM EST|World Community Grid|Reason: scheduler request failed




I have tried stopping/starting the Boinc daemon, restarting my computer, connecting my computer to the internet without a router, and reinstalling the Boinc software. None of that has fixed my problem. I have found other posts on the internet with the error message "Access to reference site succeeded - project servers may be temporarily down", but I have found no conclusive fix.

Also, I am able to connect to the Rosetta@home project just fine. I have downloaded workunits successfully. I don't know what the problem is with WCG, but I am unable to contribute to it. Thank you for your help.
[Jan 15, 2008 4:34:58 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Access to reference site succeeded - project servers may be temporarily down.
It's probably the next message of your log list that needs focussing on:

Tue 15 Jan 2008 11:22:59 AM EST|World Community Grid|Scheduler request failed: SSL connect error

Did you upgrade the BOINC install (before you went into fixing mode) or make any other change to the Gentoo box?
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Former Member
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Re: Access to reference site succeeded - project servers may be temporarily down.
Yeah I might have made some changes. I have been configuring my Gentoo box ever since I installed Gentoo last month, so it all kind of runs together in my head. So I guess I broke SSL somehow? I don't know what I could have done or where to begin to fix it.
[Jan 15, 2008 5:16:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Access to reference site succeeded - project servers may be temporarily down.
look for posts related to the certificate bundle and a post in the Start Here forum on that topic.

http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=14222

Often that things goes missing or ends up in the wrong place, though the specific message is not directly pointing at it.

Also your port 443 needs to be open outbounds to IP 129.33.89.133+134 (its the HTTPS port) only used by WCG.
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Re: Access to reference site succeeded - project servers may be temporarily down.
thinkcentre ~ # telnet 129.33.89.133 443
Trying 129.33.89.133...
Connected to 129.33.89.133.

thinkcentre ~ # telnet 129.33.89.134 443
Trying 129.33.89.134...
Connected to 129.33.89.134.

Well I am able to telnet both of those IPs using port 443, so that doesn't appear to be my problem.

My boinc data directory had the file ca-bundle.crt. I even downloaded the one from the thread you linked and replaced mine with it. No go
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TrustedDragon
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Re: Access to reference site succeeded - project servers may be temporarily down.
I been having almost the same problem... only mine is just the http errors:

1/23/2008 07:47:29|Rectilinear Crossing Numbers|[file_xfer] Throughput 300 bytes/sec
1/23/2008 07:47:29|Rectilinear Crossing Numbers|[file_xfer] Started upload of file W6r_0055_0032_0032_0876_18.lmd
1/23/2008 07:47:32|Rectilinear Crossing Numbers|[file_xfer] Finished upload of file W6r_0055_0032_0032_0876_18.lmd
1/23/2008 07:47:32|Rectilinear Crossing Numbers|[file_xfer] Throughput 140 bytes/sec
1/23/2008 07:47:32|Rectilinear Crossing Numbers|[file_xfer] Started upload of file W6r_0055_0032_0032_0876_19.lmd
1/23/2008 07:47:34|Rectilinear Crossing Numbers|[file_xfer] Finished upload of file W6r_0055_0032_0032_0876_19.lmd
1/23/2008 07:47:34|Rectilinear Crossing Numbers|[file_xfer] Throughput 174 bytes/sec
1/23/2008 07:47:34|Rectilinear Crossing Numbers|[file_xfer] Started upload of file W6r_0055_0032_0032_0876_20.lmd
1/23/2008 07:47:37|Rectilinear Crossing Numbers|[file_xfer] Finished upload of file W6r_0055_0032_0032_0876_20.lmd
1/23/2008 07:47:37|Rectilinear Crossing Numbers|[file_xfer] Throughput 120 bytes/sec
1/23/2008 07:48:43||Project communication failed: attempting access to reference site
1/23/2008 07:48:43|World Community Grid|[file_xfer] Temporarily failed upload of faah2946_ZINC00138096_xmd11761_01_0_1: http error
1/23/2008 07:48:43|World Community Grid|Backing off 1 min 0 sec on upload of file faah2946_ZINC00138096_xmd11761_01_0_1
1/23/2008 07:48:46||Access to reference site succeeded - project servers may be temporarily down.
1/23/2008 07:49:43|World Community Grid|[file_xfer] Started upload of file faah2946_ZINC00138096_xmd11761_01_0_1
1/23/2008 07:49:46|World Community Grid|[file_xfer] Temporarily failed upload of faah2946_ZINC00138096_xmd11761_01_0_1: http error
1/23/2008 07:49:46|World Community Grid|Backing off 1 min 0 sec on upload of file faah2946_ZINC00138096_xmd11761_01_0_1
1/23/2008 07:50:01|Rectilinear Crossing Numbers|[file_xfer] Finished upload of file W6r_0054_0037_2158_0026_18.lmd
1/23/2008 07:50:01|Rectilinear Crossing Numbers|[file_xfer] Throughput 9961 bytes/sec


HOW DO YOU MAKE SURE THE 443 PORT IS OPEN?

I am using the firewall from V-COM's SystemSuite 7 and 8.

Any help would be great!
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[Jan 23, 2008 1:43:36 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: Access to reference site succeeded - project servers may be temporarily down.
Don't know that package though recollect it being recently mentioned (you ?). Dabble around and look for possible entries of BOINC.exe or anything BOINC. Usually firewalls (all the ones i know) pop up a window whenever comms in or out to/from the client is needing permission. One off or Always are frequent options offered. If you find that, find sections in your firewall where you can enter IP 129.33.89.133+134 and link ports 80 and 443 to that. Often firewalls allow to set up groups. Couple that group to the BOINC.exe to allow outward comms to and thru those IP/Ports.

Maybe another member can lend a helping hand and give pointers.
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[Edit 1 times, last edit by Sekerob at Jan 23, 2008 5:27:15 PM]
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