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Former Member
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Buggy behavior

BOINC is acting up and I don't know why.

Symptom #1: though configured to participate in all four projects, I'm seeing roughly equal numbers of dengue, FAAH, and proteome jobs but no climate jobs.

Symptom #2: every result sent on Oct. 18, Oct. 19, and Oct. 20 has a status of Error, with this result in every case:

<core_client_version>5.8.16</core_client_version>
<![CDATA[
<message>
- exit code -1073741502 (0xc0000142)
</message>
]]>

There are instances of all three projects it's actually doing that did this. For three days all of them did this; afterward it was back to normal again. I didn't change anything in the system configuration at the start or end of that three-day period.

Since it didn't matter what project a work unit was, it must have been a fault in BOINC itself rather than the science app. Since it started and stopped spontaneously, it must have been that something was changed, then changed back. Since I didn't change anything in my setup, it must have been some update you sent, and then retracted. That the period of misbehavior corresponds exactly to three calendar days (the last result returned on the 17th was normal, but the first on the 18th wasn't; the last on the 20th wasn't, but the first on the 21st was) corroborates the theory that some human intervention changed its behavior and then changed it back again. Yet I see nothing in the "known issues" or "member news" about any bad update being retracted. What happened?
[Oct 26, 2007 12:00:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

Symptom #1: This is normal. WCG make no guarantees about your project mix, and your computer probably doesn't qualify for the few climate jobs available.

Sympton #2: BOINC does not automatically update. The only human capable of altering your system is yourself. The error code means that a DLL failed to load properly, and given that yours is the only report of this, the conclusion is that your computer was the only one affected.

This error can be caused by any change to your computer that affects your Windows installation. An update, a software install or uninstall - there are many possibilities.

Fortunately, you have corrected the problem already, so there is no need for further action.
[Oct 26, 2007 12:10:40 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

Hello ,
Here is the BOINC wiki entry for error at 0xc0000142 http://www.boinc-wiki.info/index.php?title=Un..._-1073741674_(0xc0000096))
Exit Code -1073741502 (0xc0000142))

This is a Microsoft Windows® "stop" error. This specific error is most likely related to an error initializing a Dynamic Link Library.


Did you try rebooting while the errors were occurring?

Lawrence
[Oct 26, 2007 12:16:13 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

Symptom #1: This is normal. WCG make no guarantees about your project mix, and your computer probably doesn't qualify for the few climate jobs available.


Wrong. My computer easily exceeds the recommended system requirements for every project.

Sympton #2: BOINC does not automatically update. The only human capable of altering your system is yourself. The error code means that a DLL failed to load properly, and given that yours is the only report of this, the conclusion is that your computer was the only one affected.

This error can be caused by any change to your computer that affects your Windows installation. An update, a software install or uninstall - there are many possibilities.

Fortunately, you have corrected the problem already, so there is no need for further action.


Wrong. I didn't change anything on the night of the 17th, nor on the night of the 20th. If I'd screwed something up without realizing it (e.g. deleted a DLL) late on the 17th it would still not be working now, unless I'd later discovered and corrected the problem, in which case I'd surely remember having done so. In fact, I hadn't done anything unusual during the period in question. Whatever happened did so without any intervention on my part, and more significantly, un-happened equally spontaneously.

So we have several problems here.
1. BOINC is refusing to run one of the four projects as if my system doesn't meet the requirements, despite the fact that it does.
2. BOINC spontaneously toggles between a working and a non-working mode at midnight under some obscure circumstances.
3. When it's in the non-working mode it doesn't apparently give any kind of indication of a problem! I didn't notice anything unusual during that three-day period. Certainly no flashing tray notifications or error dialogs, and I don't recall anything odd about the screensaver behavior recently either.
4. The statistics for the affected period are screwy. In particular, the total time spent is listed as zero for the full three days. It should obviously be 72 hours. It does show an unusually large number of work units, which fits if they quit early so they took less time than normal individually, but that time was clearly more than zero. That's only the most obvious abnormality.
5. Nothing in those messages says anything about any missing DLL; I'm not sure where you're getting that from. I didn't move or rename any DLLs or any system or BOINC-related files during that time anyway. I didn't touch it at all, save to sometimes open the Boinc Manager to see what its current status was, and I never saw anything unusual when I did so either.
6. Anything trying to load a DLL that isn't found should produce a visible message box to that effect. I've seen such message boxes before.
7. I'd expect a missing DLL to prevent it from running at all, which would have meant a) no screensaver for three days which I'd have noticed and b) no time spent on work units at all. It would have racked up non-results as fast as it could download work units.

The evidence indicates that a) your missing DLL theory is highly unlikely to be correct (I didn't touch any DLLs, I didn't undo anything such as an install or an uninstall so even if some install or uninstall late on the 17th had b0rked it it would still be b0rked now, but it isn't, I didn't install or uninstall anything recently anyway, save the monthly Microsoft updates and a codec -- the MS updates can't be responsible as I didn't uninstall any and everyone else using Windows XP would have been affected, and you're claiming they weren't, and the codec was installed after the three-day period had ended, and lastly I'd surely have noticed some symptoms during that three-day period if it were) and b) BOINC does a poor job of letting the administrator know promptly that there is a problem they should be fixing.

Unfortunately, it also seems that this forum still has the severe problem that a) users are assumed to be lying whenever they post to report symptoms of anything and b) users are assumed to be at fault whenever they post to report symptoms of anything, even users that a) are calling 'em exactly as they see 'em and b) didn't do anything except business as usual.

Now is anyone more knowledgeable and informative going to come forward with some explanation for these events? I'm particularly interested in a) making your software and site stop incorrectly underestimating the capacity of my computer and b) ensuring that whatever happened during that three-day period doesn't happen again. If nobody seeks to provide genuine assistance, particularly with the latter, then I'll just have to assume that you don't really want my donated cycles for some reason, and I'll have to respond that if another "outage" like that three-day period happens due to bugs in your software or whatever, then tough, you'll just have to do without whatever my machine could have contributed but didn't. And if I get too much nasty attitude due to having the sheer nerve and unrepentant gall to actually ask you people to help me more consistently donate cycles usefully to you, then I may just decide to take those cycles elsewhere to where they may be more gratefully appreciated; I hear folding@home is currently recruiting, and that there's a climate@home or similar now that even uses BOINC.
[Oct 26, 2007 12:31:06 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

Hello ,
Here is the BOINC wiki entry for error at 0xc0000142 http://www.boinc-wiki.info/index.php?title=Un..._-1073741674_(0xc0000096))
Exit Code -1073741502 (0xc0000142))

This is a Microsoft Windows® "stop" error. This specific error is most likely related to an error initializing a Dynamic Link Library.


Did you try rebooting while the errors were occurring?

Lawrence


No user-visible errors were occurring, especially not "stop" errors (BSODs). During that whole three day period I noticed absolutely nothing; what was visible to me of BOINC's behavior (without checking the results status page here, which I only do maybe weekly and just did today; so, the screensaver and what BOINC Manager shows when checked on) must have been normal the whole time. It's possible that I rebooted anyway; I recall installing a batch of Microsoft updates close to that time. Of course, that can't be the culprit or every WinXP user would have been affected -- and the problem would still exist, since I haven't uninstalled any of those updates.

The fact is, the only thing I did to this machine that might have been around that time period was install those MS updates. And I did so on only one occasion, so even if it caused the problem to begin on the 18th the problem being fixed on the 21st remains unexplained, and if it caused the problem to be fixed on the 21st the problem starting on the 18th remains unexplained.

At least one of the two state changes was apparently completely spontaneous as far as my end is concerned.

And there's the alarming matter that it did not do anything to signal me that there was a problem. No error dialogs, no tray notifications, nothing.

BOINC should just sit there doing its job correctly so long as I don't mess with it -- merely viewing the BOINC manager from time to time, without changing anything, and avoiding messing with system files or BOINC's files, should suffice to ensure it keeps working (given properly working hardware). That it does not suffice to ensure it keeps working is bothersome. It should not be sensitive to things I do that don't logically affect it, or at worst leave it with fewer idle cycles to use per second. Nor to the calendar date (absent a crunch-only-at-these-times type setup), phase of the moon, etc.

What guarantee do I have that it won't silently fail again and stay that way for a week, or a month, or a year, without alerting me and without my having done anything that would reasonably risk causing such a thing?

Ultimately it is you, or even all of us, who benefit from cycles spent crunching instead of idle. So the ideal is that someone tells me how to nail it in its currently-working-properly state so that it cannot change to any failing state all by itself ever again.
[Oct 26, 2007 12:40:59 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

Yowser! Please try to be civil.

Your disagreement aside, my earlier post covers everything you need to know. If you want to research a little about the error, then you will find out what I already know: the meaning of the error code. Google is available to help you.

Now, here is a guess: if you still have the same faulty computer I recall you had problems with earlier, then it is highly possible that a system DLL was corrupted, then later replaced by Windows using WFP, when the corruption was detected. This is pure speculation, and really I have no interest in pursuing this further with you.
[Oct 26, 2007 12:47:04 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
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Re: Buggy behavior

Now is anyone more knowledgeable and informative going to come forward with some explanation for these events?
No.
----------------------------------------
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[Oct 26, 2007 1:14:54 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Dataman
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Re: Buggy behavior

Hello ,
Here is the BOINC wiki entry for error at 0xc0000142 http://www.boinc-wiki.info/index.php?title=Un..._-1073741674_(0xc0000096))
Exit Code -1073741502 (0xc0000142))

This is a Microsoft Windows® "stop" error. This specific error is most likely related to an error initializing a Dynamic Link Library.


Did you try rebooting while the errors were occurring?

Lawrence


No user-visible errors were occurring, especially not "stop" errors (BSODs). During that whole three day period I noticed absolutely nothing; what was visible to me of BOINC's behavior (without checking the results status page here, which I only do maybe weekly and just did today; so, the screensaver and what BOINC Manager shows when checked on) must have been normal the whole time. It's possible that I rebooted anyway; I recall installing a batch of Microsoft updates close to that time. Of course, that can't be the culprit or every WinXP user would have been affected -- and the problem would still exist, since I haven't uninstalled any of those updates.

The fact is, the only thing I did to this machine that might have been around that time period was install those MS updates. And I did so on only one occasion, so even if it caused the problem to begin on the 18th the problem being fixed on the 21st remains unexplained, and if it caused the problem to be fixed on the 21st the problem starting on the 18th remains unexplained.

At least one of the two state changes was apparently completely spontaneous as far as my end is concerned.

And there's the alarming matter that it did not do anything to signal me that there was a problem. No error dialogs, no tray notifications, nothing.

BOINC should just sit there doing its job correctly so long as I don't mess with it -- merely viewing the BOINC manager from time to time, without changing anything, and avoiding messing with system files or BOINC's files, should suffice to ensure it keeps working (given properly working hardware). That it does not suffice to ensure it keeps working is bothersome. It should not be sensitive to things I do that don't logically affect it, or at worst leave it with fewer idle cycles to use per second. Nor to the calendar date (absent a crunch-only-at-these-times type setup), phase of the moon, etc.

What guarantee do I have that it won't silently fail again and stay that way for a week, or a month, or a year, without alerting me and without my having done anything that would reasonably risk causing such a thing?

Ultimately it is you, or even all of us, who benefit from cycles spent crunching instead of idle. So the ideal is that someone tells me how to nail it in its currently-working-properly state so that it cannot change to any failing state all by itself ever again.


twisted0n3, with all due respect, please be courteous here in the form. The CA’s go to great lengths, on their time, to assist WCG users. They are not here to fix everyone’s Windows problem. Please take a look at the information already provided to you as the answer lies there. Thanks!

flag
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[Oct 26, 2007 1:15:14 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

twisted0n3, with all due respect, please be courteous here in the form. The CA’s go to great lengths, on their time, to assist WCG users. They are not here to fix everyone’s Windows problem. Please take a look at the information already provided to you as the answer lies there. Thanks!

flag


The CAs here are unpaid volunteers, and they have responded to your isolated incidents appropriately. Please have respect and leave attitudes at the door.
[Oct 26, 2007 1:37:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Buggy behavior

I see nothing has changed around here. All problems are automatically the user's fault; all users posting evidence that a problem is not at their end are lying; and all users requesting that others be civil and helpful are considered to be being uncivil. :P

What is "WFP"?

How would a DLL have gotten corrupted all by itself without user intervention -- and then uncorrupted equally spontaneously?

Why would a supposedly random glitch a) occur in the first place without provocation and b) occur precisely at midnight, and then undo itself precisely at midnight exactly 72 hours later? (Normally, only humans consider such timing to be special; bugs that strike randomly and inconsistently should do so at random times like 3:17 AM and 9:04 PM and suchlike.)

Why, for that matter, do I see random and spontaneous changes in behavior with WCG (UD and now BOINC) but not with other software I run, including some rather demanding stuff? Nothing else has had DLLs mysteriously corrupt or missing and just as mysteriously back to normal, in particular.

And lastly, why did BOINC do nothing to alert me that there was a problem in three full days? If I didn't check the results status page here every couple of weeks, I might never have known this had even happened.
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[Edit 1 times, last edit by Former Member at Oct 26, 2007 2:26:39 AM]
[Oct 26, 2007 2:19:40 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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