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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: Unable to connect |
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Thread Status: Active Total posts in this thread: 17
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Sergio el de N3D
Cruncher Joined: May 1, 2007 Post Count: 2 Status: Offline Project Badges: 
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I have been running BOINC for several months without a problem (more or less) but since last week it is unable to connect. This is the log I get:
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Sergio,
----------------------------------------If you made no change to client or computer, and given the reference site link being successful, it is probably a firewall issue, either on your machine or you sitting behind e.g. a company firewall who are blocking port 443 on outgoing traffic. Were there any Windows automatics updates to the machine? Last week was the monthly event. Do the dates coincide? ttyl
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Aug 21, 2007 3:21:07 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I am having a similar problem. I am pretty sure my machine did update last week, but the communication/connection problems seemed to start yesterday. This is a work computer, so I am not sure what might have happened at the server level.
I reinstalled the Boinc client this morning, so I don't have any logs on the communication attempts. It just basically will not connect. Eric |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Have a look in the stdoutdae.txt file. A reinstall, unless you deleted the contents of the BOINC program directory, should have preserved the file. That file is the place to look for any messages prior to a BOINC restart.
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WCG
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Here what the stdoutdae.txt file has in it a couple times at the bottom.
To pause/resume tasks hit CTRL-C, to exit hit CTRL-BREAK 2007-08-24 07:43:47 [---] Starting BOINC client version 5.8.15 for windows_intelx86 2007-08-24 07:43:47 [---] log flags: task, file_xfer, sched_ops 2007-08-24 07:43:47 [---] Libraries: libcurl/7.16.0 OpenSSL/0.9.8a zlib/1.2.3 2007-08-24 07:43:47 [---] Data directory: C:\Program Files\BOINC 2007-08-24 07:43:47 [---] Processor: 2 GenuineIntel Intel(R) Xeon(R) CPU 5140 @ 2.33GHz [x86 Family 6 Model 15 Stepping 6] [fpu tsc pae nx sse sse2 mmx] 2007-08-24 07:43:47 [---] Memory: 2.00 GB physical, 3.85 GB virtual 2007-08-24 07:43:47 [---] Disk: 74.44 GB total, 42.51 GB free 2007-08-24 07:43:52 [---] Can't rename current state file to previous state file; The file or directory is corrupted and unreadable. (0x570) 2007-08-24 07:44:04 [---] Can't rename state file; Cannot create a file when that file already exists. (0xb7) 2007-08-24 07:44:04 [---] Couldn't write state file 2007-08-24 07:44:04 [---] Make sure directory permissions are set correctly |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
What operating system is this running on exactly?
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WCG
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Windows XP Pro SP2
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
ecirwin, it looks like you have filesystem corruption. I suggest you do this:
- Uninstall BOINC - Run checkdisk or a similar diagnostic tool - Delete the BOINC folder entirely - Reinstall BOINC Fixes don't get more drastic than this, but I think filesystem corruption warrants it. In addition, you may want to run a more advanced diagnostic on your drive to determine whether it is failing. You may need a new one. Sorry I don't have any better news for you. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
A work computer is a difficult matter as thru group policy management the IT admin could have removed the right, whole or part, to perform certain activities in the program files area. This begs the question if the owner of the work computer gave permission to install and run BOINC?
----------------------------------------The security software could see issue as the referenced client_state.xml is a very frequently used file for write/read operations and for backup purposes regularly renamed to client_state_prev.xml, after which a new one is created. If authority fails, those operations will certainly fall apart. Suggest following steps: 1. Set your BOINC client not to fetch new work 2. Abort all jobs listed in the Tasks tab 3. Update WCG in the BOINC project tab to clear the tasks queue 4. Exit BOINC 5. Uninstall BOINC 6. Delete all content of BOINC 7. Do a fresh install using the a copy obtained from the WCG download page, making sure to select the 'existing member' box before entering member name/password. If it persists, talk to your IT support. Added: As observed by Didactylos, you could have a corrupted file system needing attention.
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at Aug 24, 2007 7:37:39 PM] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Sekerob, I believe a permissions issue would give a different error. I know it mentions permissions, but that message is just based on the generic "could not write" error, not the specific error.
I could be wrong, but in this case I'm fairly sure of my ground. |
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