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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: Installer can't find .msi file |
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Thread Status: Active Total posts in this thread: 15
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fredriley
Cruncher Joined: Feb 2, 2006 Post Count: 10 Status: Offline Project Badges: 
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Hi
I've tried to install the UD agent on my WinXP machine and get the Windows Installer error message: "The feature you are trying to use is on a network resource that is unavailable" and says that the source should be in: C:\WINDOWS\TEMP\WZSE0.TMP\ It then prompts me to browse to the udagent.msi file. This also happens when I try to uninstall it. This directory doesn't exist, and maybe never existed as I can't see it as a deleted entry in Directory Snoop. I've run a complete search of the hard disk for udagent.msi and it doesn't exist. Prior to this I'd been happily running the agent with the protein folding project, which has come to an end. The project page, IIRC, advised uninstalling the agent, and that's where this problem started. So, is there any way that I can get the agent to install? Is there a Registry entry that I could clear, perhaps? I would like to use my machine for grid computing, but every project seems to use the agent, or BOINC which won't work on machines that use a web proxy script, as mine does at work. TIA for any tips. Cheers Fred |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
The WZSE0.tmp dir is used by many programs during their installation. Suspect that your MSI installer settings got corrupted or not up to snuff causing the UD install to fail. See the following post for a possible solution:
----------------------------------------http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=12593#91061 What Service Pack level is your WXP at? If SP1, the next link provides a MSI updater page with download instructions: http://www.microsoft.com/downloads/details.as...2E08E8&displaylang=en
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at May 16, 2007 11:58:50 AM] |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges: 
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For general reference, I found a lot of discussion by searching for 'udagent.msi' in the search box at upper right. It can zero in on many topics like that.
----------------------------------------I was looking for something in parallel to sekerob. Some helps are also in this thread. Perhaps something got messed up when doing some installs/uninstalls/installs/uninstalls http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=4739#37564 The last message from Viktors looks like the easiest For future reference, another way to uninstall the agent when the usual methods don't work. That is to delete the install directory (usually "C;\Program Files\WorldCommunityGrid" and also remove the UD.SCR program from the Windows directory. If you cannot delete the directory, it may be because the agent is still running. Use the Task Manager to End the UD.exe process first and then delete the directory. You will need Administrator rights if there are further permissions problems. Remove any instances of World Community Grid in Start -> Programs -> Startup and Start -> Programs -> WorldCommunityGrid for all users. After a reboot, you should be set to install anew. If someone has set up a custom installation to run the agent as a service, scheduled task, or pre-logon screen saver, they will have to undo those settings as well. A proxy will run BOINC just fine. Downloads run with no problem on port 80. HOWEVER, the people who manage the proxy are usually reluctant to release secure port 443, which sends the UPLOADS on a secure socket.
SUPPORT ADVISOR
----------------------------------------Work+GPU i7 8700 12threads School i7 4770 8threads Default+GPU Ryzen 7 3700X 16threads Ryzen 7 3800X 16 threads Ryzen 9 3900X 24threads Home i7 3540M 4threads50% [Edit 2 times, last edit by retsof at May 16, 2007 12:08:09 PM] |
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fredriley
Cruncher Joined: Feb 2, 2006 Post Count: 10 Status: Offline Project Badges:
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For general reference, I found a lot of discussion by searching for 'udagent.msi' in the search box at upper right. It can zero in on many topics like that. I was looking for something in parallel to sekerob. Some helps are also in this thread. Perhaps something got messed up when doing some installs/uninstalls/installs/uninstalls http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=4739#37564 Thanks for the pointer. The trick was to open the WorldCommunityGridAgent.exe with WinRAR, unpack it to a temp directory, run the .msi file, then when prompted for the location of udagent.msi point towards the temp directory. The installation went smoothly after that. I'd not have thought of using WinRAR. A proxy will run BOINC just fine. A proxy will, but my Net connection at work is via a proxy configuration script, and I can't configure BOINC to use this. I did post a message on a BOINC forum somewhere about this a couple of weeks back and didn't get any useful responses. Anyway, so long as my spare cycles are being used for something I really don't care whether I'm using UD Agent, BOINC, or Hamsterware ;-) Thanks to both the respondents for coming back so quickly on my query. Cheers Fred |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges:
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I wonder whether it could be a firewall thing...
----------------------------------------more proxy ideas... http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=11023
SUPPORT ADVISOR
----------------------------------------Work+GPU i7 8700 12threads School i7 4770 8threads Default+GPU Ryzen 7 3700X 16threads Ryzen 7 3800X 16 threads Ryzen 9 3900X 24threads Home i7 3540M 4threads50% [Edit 1 times, last edit by retsof at May 16, 2007 1:36:04 PM] |
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fredriley
Cruncher Joined: Feb 2, 2006 Post Count: 10 Status: Offline Project Badges:
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Ok, now I've got the UD agent running, it can't connect to the UD server to get jobs. I've had a look at the http://www.worldcommunitygrid.org/viewCause.do page and it mentions connectivity and proxies (quelle surprise!) as a 'known issue' and advises changing the agent proxy settings to that used by the web browser, but unless I'm missing something obvious I can't see any way of changing the prefs in the UD Agent - nothing on the right-click menu, nothing in the Agent window. Could someone kindly point me to how I can tweak the prefs?
I certainly won't be going into Control Panel and messing about with Data Execution Prevention, partly because I didn't need to do this before when UD Agent ran fine, but mainly because I'm not opening up a whacking great security hole in the already insecure Windows eXtra Pathetic. This is getting to be time-consuming. In the search for things to use my spare cycles on I must have spent a good 5 hours of more installing/deinstalling software, tweaking prefs, reading fora, posting to fora, which is not what I'm being paid to do at work. I'm not sure that I can really spend much longer on these 'issues'. I don't have any problems on my home machine with a non-proxied connection, but then that machine isn't on very often - it's my work machine that's idle 99.99% of the time which I want to put to some use. Cheers Fred |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges:
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it's my work machine that's idle 99.99% of the time which I want to put to some use. What does the company think? Most don't want their machines used in a charitable manner due to strange software running on them and use of secure socket 443 by the proxy.Cheers Fred When Microsoft finally "invents" grid computing, every computer will have one.
SUPPORT ADVISOR
----------------------------------------Work+GPU i7 8700 12threads School i7 4770 8threads Default+GPU Ryzen 7 3700X 16threads Ryzen 7 3800X 16 threads Ryzen 9 3900X 24threads Home i7 3540M 4threads50% [Edit 1 times, last edit by retsof at May 17, 2007 12:54:34 PM] |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Fred, read on and showing proficiency's, you will get an invite to become a CA, still unpaid
---------------------------------------- Open the UD agent, find that right hand bottom  button, which is the UD agent local preferences screen. There you'll find the proxy options.Let is know how you get on. Sekerob
WCG
----------------------------------------Please help to make the Forums an enjoyable experience for All! [Edit 1 times, last edit by Sekerob at May 17, 2007 12:56:01 PM] |
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fredriley
Cruncher Joined: Feb 2, 2006 Post Count: 10 Status: Offline Project Badges:
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Fred, read on and showing proficiency's, you will get an invite to become a CA, still unpaid Open the UD agent, find that right hand bottom button, which is the UD agent local preferences screen. There you'll find the proxy options.D'OH! I didn't try that. Ok, I see the proxy prefs now, but I don't think they're applicable for our organisation, which uses the automatic proxy config script at http://wwwcache.nottingham.ac.uk/proxy.pac - if I just put the proxy URL that fails, whichever I choose of HTTP/SOCKS4/SOCKS5, as does using the proxy config script URL - I've tried all 6 permutations. Hmm. This agent did used to work because I've got 140000 points on the board, but I'm damned if I can remember how I configged it. Any other suggestions, or shall I just give this up as a bad job? Sodding proxies... ;-\ As for my "company", I work for a research university and I'd sincerely hope they'd be ok about grid computing... ;-) Cheers Fred |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
If you are able to perform secure transactioning in your web-browser, very probably port 443 is already activated. It's a question to find the web-browser settings and apply those.
----------------------------------------HTTPS is over port 443 btw, which is the channel the Agent uses outward to talk to the WCG servers. Did you try that port? Sekerob
WCG
Please help to make the Forums an enjoyable experience for All! |
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