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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: error |
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Thread Status: Active Total posts in this thread: 11
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
World Community Grid Forums » Error !!!
The error messsage is: Cannot access the lucene search index. Please report this error to web site Administrator (check mvnForumHome or rebuild Lucene index). » You may go back now and try again » If you believe this is a bug, click here to report this error to Website administrator Got this error, thought I post it here. |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
Hi Baron Samedi.
----------------------------------------What exactly were you doing before this error showed. We need to know also to see if we can recreate the problem. thx
WCG
Please help to make the Forums an enjoyable experience for All! |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi Sekerob,
I was entering something in the search, got that error twice. Got the same error just now when hitting Find all my posts in My Forum Profile. Greetings René |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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I'm regenerating the index now - this should fix the problem.
It will take about an hour for the index to be rebuilt. During this time searches will only be done against partial data. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi Baron Samedi,
Just in case you are interested, the Jakarta Lucene index is mentioned in the mvnForum Administration documentation accessed by the 'Help' listed after 'Search': http://www.worldcommunitygrid.org/forums/mvnplugin/mvnforum/docs/admin.html Jakarta Lucene - a complete content indexing and searching interface that supports the forum thread search capabililities Build Searching Index mvnForum provides a comprehensive set of search features that enable the user to find posts by author, post topic, and date. The search features are supported by Jakarta's Lucene project. Lucene builds an index configured by mvnforum which speeds user's searches of the forum content. To rebuild the index, click on the Rebuild Searching Index. It has been more than 2 years since I last mentioned anything about the Lucene index, so I just had to thrw that in!  Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanx for the information and the prompt action, it's appreciated.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Thanks also from me , I think was the first to notice that and called our Team Captain Ted , from The Edwardians
I was just trying to access the forums This was at aprox 4 hr ago if I am right Would be interesting and good to know if we could have somebody´s e-mail adress to get hold of in situations like this greetings JP |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
The CAs have email addresses (and phone numbers). Everyone else is welcome to use support@worldcommunitygrid if the contact form isn't available.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi Didactylos
Yes in fact the contact form wasn´t available at the time Can´t see any email addresses (and phone numbers) , where are they please Thanks JP |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Only the Community Advisors have that information. We're not allowed to share it. Sorry.
The public email address is support@worldcommunitygrid.org - it is checked every day, and you should get a fast response. Don't worry too much about server problems - the techs get paged about problems automatically, and the CAs usually send an email with any extra information. |
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