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World Community Grid Forums
Category: Retired Forums
Forum: Member-to-Member Support [Read Only]
Thread: Another "Agent paused" error |
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Thread Status: Active Total posts in this thread: 11
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I'm also having the "Agent paused" error. The software connects, downloads a 4+meg package, then displays "No task is executing" for a second or two, then the hated "Agent paused" error.
All my ports out are open from my router. No interference from any firewall software. I've got some new antivirus & antispyware software, but they seem to be good about notifying me of incidents. Oh, I just downloaded the wcga, so it's never worked for me so far. Not a case where it somehow broke... I'm having trouble figuring out either 1) how this software works or 2) how I could have a problem with it. As I understand it, you simply need ports 80 and 443 open outbound. No problem there. Any help please? Thanks, jaybee |
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joatmon
Senior Cruncher Joined: Nov 17, 2004 Post Count: 185 Status: Offline Project Badges: 
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That's weird. If you were having port/firewall/antivirus config issues, then I would expect it to get stopped before the 4 MB download. In your device profile, what are your disk and time settings? My disk setting is 10 GB and all the time settings are 12 AM, all days are "always on"
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
This is just a 'Me Too' post. I keep downloading something fairly big, but then a big pile of nothing.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Normally this is caused by Internet security programs. For example, are you running McAfee version 8.0?
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Kevin --
I don't know if it is still a problem, but early on in the project, I found that if I had my device storage set to 10 Gbytes I had similar problems. It went away when I reduced the storage to 5 Gbytes. Let us know if you find that this turns out to still be a problem and maybe we can get the technical support for WCGrid to address it. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
That's weird. If you were having port/firewall/antivirus config issues, then I would expect it to get stopped before the 4 MB download. In your device profile, what are your disk and time settings? My disk setting is 10 GB and all the time settings are 12 AM, all days are "always on" My schedule is Every day/Anytime/Anytime. The largest storage option under 1GB was 90MB  , that's what I chose.Normally this is caused by Internet security programs. For example, are you running McAfee version 8.0? No McAfee. I've got AVG antivirus and Spybot active in the system tray. I believe Spywareblaster is resident as well. I stopped the services for these plus Win firewall and tried the agent startup again -- no luck. It finishes the download and gives me the same two error messages. jaybee |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
jaybee, this sounds puzzling. And you are right, we have never heard a word of complaint about AVG anti-virus. Have you read the page on 'Agent Paused' at http://worldcommunitygrid.org/join_now/agent_paused.html ?
Have you read the requirements and do you have Virtual Memory enabled? Are you running an Athlon 64 with NX enabled? As a last resort, would you consider uninstalling, then reinstalling? We have cleared up several puzzles that way, though without ever understanding what went wrong with the first install. [Just be sure to check the 'Previous Member' box during a reinstall, then use your login.] |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
jaybee, this sounds puzzling. And you are right, we have never heard a word of complaint about AVG anti-virus. Have you read the page on 'Agent Paused' at http://worldcommunitygrid.org/join_now/agent_paused.html ? Have you read the requirements and do you have Virtual Memory enabled? Are you running an Athlon 64 with NX enabled? As a last resort, would you consider uninstalling, then reinstalling? We have cleared up several puzzles that way, though without ever understanding what went wrong with the first install. [Just be sure to check the 'Previous Member' box during a reinstall, then use your login.] I've read the "agent paused" help page a couple times. Most of the problem scenarios involve internet connectivity; that doesn't seem to be the source of my error. I've got gobs of memory, physical & virtual. I do have NX enabled on my A64 tho... what's that about? Haven't heard that as a possible issue. I've overclocked the snot out of this AMD champ... I'll turn down some settings (if I ever reboot), but it's been completely stable at this config. I'll try a reinstall too if I can't figure anything else out. Maybe it'll be as simple as bypassing DEP for this program... jaybee |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Here are 2 threads about DEP on an Athlon64:
Athlon 64 DEP enabled http://worldcommunitygrid.org/forums/wcg/viewthread?thread=182#581 http://worldcommunitygrid.org/forums/wcg/viewthread?thread=1088#4938 |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Here are 2 threads about DEP on an Athlon64: Athlon 64 DEP enabled http://worldcommunitygrid.org/forums/wcg/viewthread?thread=182#581 http://worldcommunitygrid.org/forums/wcg/viewthread?thread=1088#4938 I just rebooted & the client's working fine. Looks like DEP was the problem. Thanks all. jaybee |
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