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Former Member
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UD agent cause open office documents very slow

My env.:
Lenovo Thinkpad T60p, Intel Core Duo T2600, Hitachi 100G, 2G DDR2 RAM, Windows XP SP2 Chinese version.

After I installed UD agent:
1.when I double clicked office documents, it took 2 or 3 minutes to open it. But if I opened word/excel first, then chose file-open to open documents, it worked fine.
2.when I clicked "Show Desktop" button in Windows Quick Launch bar, it took 3 minutes to effect.
3.when I opened a mail contain 400K attachment in Lotus Notes, it took 2 minutes to open.

If I killed UD*.exe then the problems were gone.

Could anyone helps? Thanks much!
[Dec 15, 2006 5:03:49 AM]   Link   Report threatening or abusive post: please login first  Go to top 
schepers
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Re: UD agent cause open office documents very slow

Lenovo Thinkpad T60p, Intel Core Duo T2600, Hitachi 100G, 2G DDR2 RAM, Windows XP SP2 Chinese version.

1.when I double clicked office documents, it took 2 or 3 minutes to open it. But if I opened word/excel first, then chose file-open to open documents, it worked fine.
2.when I clicked "Show Desktop" button in Windows Quick Launch bar, it took 3 minutes to effect.
3.when I opened a mail contain 400K attachment in Lotus Notes, it took 2 minutes to open.quote]

Hmmm. Doubt it's a hard disk swapping problem. UD only uses one of the two cores, so the CPU isn't that busy.

Did you crank up the CPU throttle, and now the system is slowing down the CPU to compensate? If not, try using the throttle and set it below 60% to test.

I certainly don't see this on my desktop system with any documents, and I've gotten the throttle at ~85%.
[Dec 15, 2006 3:08:53 PM]   Link   Report threatening or abusive post: please login first  Go to top 
schepers
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Re: UD agent cause open office documents very slow

Sorry about the messed up post previous to this. Screwed up the quoting.

Hmmm. Doubt it's a hard disk swapping problem. UD only uses one of the two cores, so the CPU isn't that busy.

Did you crank up the CPU throttle, and now the system is slowing down the CPU to compensate? If not, try using the throttle and set it below 60% to test.

I certainly don't see this on my desktop system with any documents, and I've gotten the throttle at ~85%.
[Dec 15, 2006 3:09:57 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sekerob
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Re: UD agent cause open office documents very slow

It's possible the very large Help Defeat Cancer gets written to disk and retrieved again when the machine is used and or returns to idle. There are 2 ways as quick solution:

1. Set the work schedule to only work e.g. in night times or in screensaver mode.
2. De-select Help Defeat Cancer and select e.g. the small Genome Comparison.

If 2 demonstrates the return to normality, u surely have encountered a RAM size problem. For 1, coming out of screensaver mode can again with HDC cause delay as the project it written to disk.

Let us know how u fare

cheers
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[Dec 15, 2006 3:19:44 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: UD agent cause open office documents very slow

also, make sure to defragment your hard drive.

i have a T41, 1 GB ram, and openoffice. no problems.
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[Edit 1 times, last edit by Former Member at Dec 16, 2006 12:58:19 AM]
[Dec 16, 2006 12:56:52 AM]   Link   Report threatening or abusive post: please login first  Go to top 
schepers
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Re: UD agent cause open office documents very slow

Aha, he caught you as well. When I first read his post, I thought he was referring to "OpenOffice", but he was referring to Microsoft Office (mentioned later). Either way, I've never seen the problem either.

I doubt he has a RAM size problem, with 2Gb of RAM.
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confused Re: UD agent cause open office documents very slow

Hello Zhong Tao Gao/China/IBM,
You have made the first report of this problem. What projects were running on the World Community Grid client when this problem occurred?

Lawrence
[Dec 16, 2006 5:24:36 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: UD agent cause open office documents very slow

Hi Lawrence,

I chose "all projects"...

Hello Zhong Tao Gao/China/IBM,
You have made the first report of this problem. What projects were running on the World Community Grid client when this problem occurred?

Lawrence

[Dec 16, 2006 7:40:20 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: UD agent cause open office documents very slow

yeah, I mean "Microsoft Office" :-)
I will try to remove HDC project and see if it works.
I also have a desktop computer, also 2G memory, windows 2000 server. Don't see this problem.
[Dec 16, 2006 7:44:55 AM]   Link   Report threatening or abusive post: please login first  Go to top 
retsof
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Re: UD agent cause open office documents very slow

I have seen problems in Word Perfect if several documents are open. Word Perfect is not very good about releasing memory, and it caused problems, slowdowns and crashes when the BOINC application was running. This computer has 1.5 gigabytes of memory, so should have been able to handle it.

Closing and exiting BOINC solved that problem. BOINC was restarted after the intense word processing application was finished. Normal word processing editing of only one document open at a time did not have any impact and BOINC could remain running.

See whether the number of documents open at the same time in MS Word makes any difference with BOINC running.
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[Edit 2 times, last edit by retsof at Dec 17, 2006 2:07:20 AM]
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