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Statistics not showing Download Count

Posted: 05 Mar 2009, 07:02
by jstratos
Thanks for a great extension!!!

Not sure what I'm doing wrong here, but everything is working great except I can't seem to register files being downloaded?

I installed the Phoca Download and the Phoca Download Statistics Module but neither are showing the counts?

What am I missing here, can't seem to fing the answer in your forum?

Running MAC OS Leopard, Joomla 1.5.9, have JEvents running in Legacy mode. :idea:

Re: Statistics not showing Download Count

Posted: 08 Mar 2009, 12:34
by Jan
Where is the statistics data not displayed? (in front, in backend). Do you user direct or exteral links ? (statistics of direct or external link cannot be stored)

Jan

Re: Statistics not showing Download Count

Posted: 04 Jan 2010, 03:01
by jstratos
Jan -
Recently upgraded to latest version and also downloaded the statistic mod and all my links are direct from the main menu to phoca download. When I tested a download, the stat did not register the download?

Any ideas?

Re: Statistics not showing Download Count

Posted: 04 Jan 2010, 22:15
by Jan
Do you use internal files for downloading?

Re: Statistics not showing Download Count

Posted: 04 Jan 2010, 23:11
by jstratos
All the files are stored in the site's root folder and uploaded via FTP to: ../images/stories/DECA/

Re: Statistics not showing Download Count

Posted: 05 Jan 2010, 21:13
by Jan
:idea: Can I see the site where this occurs?

Re: Statistics not showing Download Count

Posted: 06 Jan 2010, 01:10
by inkmoose
Jan wrote::idea: Can I see the site where this occurs?
I don't see the solution to this topic - I have the same issue.
Here are my settings
Joomla 1.5
Only registered users
Zip files
External link to internal files /public_html/mp3/

I downloaded twice but download statistics still says 0 download.
Thanks :idea: