Information

[CraftnStuff]

 Has anyone used this software program?  If you have, can you tell me if you had any issues with it.  I've installed the way they said. When I go to cut it says that either my cricut was not found, there was an error, or the firmware needs to be updated. I've been trying to figure this out for a couple days now.  I've been to the Cricut website and message board, but I didn't find the answers. I am getting ready to call the info hotline, but I was wondering if any of you had any ideas first.

You gals are always full of great advice and suggestions!  I've tried to uninstall, etc and I'm frustrated. It cut when I used the trial version, but now that I have the legit software, nada! 

Please help,

Sincerely,

Cathy (CraftNStuff)

[baltoscrapper]

 I wish I could help you but I am a puter tard and I don't have it. I'd call the customer service line. Sorry I couldn't help you.

[cat1393]

 did you follow the instructions to the "t"!  I had a problem w/ mine and shut the cricut off and turned it back on.

[CraftnStuff]

 I decided to plug it into the usb port on the back of my keyboard, and ta da!  It started cutting!   I'll be afraid of turning it off..lol.   Thanks for replying, I knew I'd get some good advice from you all.  Thanks again!

[craftyfool]

 Ok Cathy...you might have to hold my hand since you got it to work.  I was going to reply that Yes!  I'm having the same issues and I'm about to pull all my hair from my head!

But then I read your last post.

Do you mind if I PM you when I try again?

[MOM2SNOX]

 You have a USB port in the back of your keyboard?? Cool! I just plugged mine into the USB port on the PC and it worked fine!

[scraptag]

 Do you know if you can use the software with a Mac?  I expressed my concern to the guy at the Scrapbook expo, and he said that you can install the program on a Mac even though it says it's for PC's, as long as the operating system in OS X or higher.  I didnt buy the software, because it's a lot of money to spend if he was wrong.

[Scrappin13]

 I don't have the design studio so I'm no help.  Sorry.  I hope you get yours working.

[CraftnStuff]

 I guess it needed to be plugged into a main USB port. ( I was using a "6" prong).  As soon as I changed it to my keyboard it was a go.  As for using it with a Mac, I don't think you can.  I have the box right here.  It says the system requirements are: OS  Windows XP SP2 & Windows Vista 32 bit.  I hope this helps you all.  Crafty, if you need some assistance, PM me, and I'll try to help you. 

Cathy

[hlg1rose]

 glad you got it to work, i love my design studio, but have read others having problems.  cricut.com seems pretty helpful with any issues if you have trouble again.